Téléphone: +441294274640
Adresse: 2-4 High Street, KA12 0AY, North Ayrshire, United Kingdom
Ville: North Ayrshire
Menu Plats: 8
Avis: 3400
"Came in for some lunch as we came in before and had a nice meal with some small issues but overlooked it due to all the reviews I thought maybe they were having a bad day on the last visit we came. We came in and ordered two colas (draft) it went from the wrong order been brought to being told sorry we have to fix the gas which wasn’t an issue as we happily waited then to be told no it’s not getting fixed now (no idea why) you’ll have to pick something else so two cans of cola later we finally got a drink (20 minutes or so) my wife is a bar manger and knows a thing or two regarding changing the syrups for cola and other drinks so I think our diet cola to begin with wasn’t a mistake they just didn’t want to change the syrup since we asked for normal cola. Our starters came they were nice then the mains came .. my was okay chicken seemed a bit fatty and processed for the price your paying. My wife’s macaroni however came in a Tiny dish it was a full portion as I asked a member of staff is this the FULL portion and not the “wee” one to be told yes it came with chips so it’s the full portion. When leaving we asked to see the recipe turns out it’s £4 for the small silver dish of chips on the plate to make your tiny macaroni a “FULL” portion to top everything off it’s £2.50 per can of cola when we didn’t order that in the first place ? And had to get it because of your mistakes and waited a long time for you to sort it. Personally as someone who works with public in a similar environment I think the least they could’ve done was not charge full price for there mistakes! I don’t think it’s very fair on customers to be paying full price for your mistakes. I’m afraid I won’t be back there’s lots of nice restaurants now of days and customer service goes along way!"
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