Téléphone: +441929400552,+441929400252
Adresse: 38 Main Road West, BH20 5RQ, Purbeck, United Kingdom
Ville: Purbeck
Menu Plats: 21
Avis: 1616
Site Web: http://www.lulworthlodge.co.uk/
"We returned this year for dinner after having a lovely experience last year. We ordered a starter and main, the starter we both chose as the ‘New Forest Rosary Goats cheese’. This was advertised as being served with walnuts, apple and a honey dressing at a cost of £9. When it arrived it was simply a bowl full of lettuce leaves with a sprinkle of goats cheese and 5 slices of apple. We were both hugely disappointed as this was definitely not as advertised. We expressed our disappointment and returned the dishes. We explained that the description was misleading and that our expectation was of majority goats cheese with walnut apple and the dressing not 80% lettuce which was in fact not even mentioned. We had a nice main course, although our experience was now dampened but the height of our surprise was when the bill was presented with both starters still being charged for. We questioned this and the lady said she felt they shouldn’t be removed just because we didn’t like them! She completely missed the point and in the end reluctantly agreed to remove one. We paid to avoid further embarrassment (for them as an establishment) and left quietly, without tipping them and vowing never to return again. The moral of the story here is ‘should a bowl of lettuce comprise reputation and the retention of customers??’"
Tous les prix sont des estimations sur Menu.