TUNBRIDGE WELLS

Tunbridge Wells, une charmante ville du Kent, Royaume-Uni, offre des parcs pittoresques, une architecture historique et des spécialités locales comme la bière du Kent et les tartes traditionnelles, reflétant son riche patrimoine culturel.

Frankie Benny's

Frankie Benny's

Knights Leisure Park, Longbridge Road, TN2 3UW, TUNBRIDGE WELLS, United Kingdom

Cafés • Pizza • Mexican • American


"Had recently seen posts on Facebook regarding this restaurant having new management and thought we'd pop in pre-film. Visited on Saturday night (7th May) with my family, booked a table well in advance, were greeted very nicely upon entry which always makes things a lot nicer. Upon seating we noticed that something wasn't quite right, the restaurant was pretty much full, the most full we've seen it in a long while to be honest, partway through us ordering our drinks the manager went into the kitchen we assumed to speak with his kitchen team, he didn't come back out through the duration of our meal. We could see the cooks trying their hardest and we knew that the wait on our food would be a while. Me and my daughter watched the cooks and observed the team, working in hospitality myself I am more aware, filling in for one another. The place where the manager was somebody had replaced, another manager was speaking to tables. In summary, we waited long, but we knew about it in advance, the food was good when it eventually came, the manager did come around towards the end of our meal and spoke to us at length regarding the issue that had led to the events and his honesty was refreshing, the team were obviously strained however there were still smiles, sounds of laughter, overall the service was great, food was good, communication was brilliant. The only negative was an older couple at the entrance being extremely rude when told they couldn't be seated, which the female manager dealt with very well may I add. Will return for sure. Well done!"

Zagatos At The

Zagatos At The

Mount Ephraim, TUNBRIDGE WELLS, United Kingdom

Mexican • Asiatic • British • Breakfast


"Here we go...........Have eaten at the Zagatos Bar Brasserie three times over the past year as a guest of family and friends. The Bar Brasserie is situated on the ground floor of the The 4 STAR Spar Hotel. Each experience lunch dinner has been disappointing for a number of reasons service quality of food. Guess what ?... I had a mad idea for some reason and took my partner there for lunch a short time ago. What happened you say ?????.......Ans.....Nothing has changed I am very sorry to say. I do not take pleasure in writing negative reports BUT this time I have to say something. The Good Points : Varied menu wine list with a range of options to suit most tastes. The staff, polite, welcoming and smartly dressed. Lovely dining room full of character. Now the not so good : Our table was not fully clean water food marks on it, plus, black pen marks on the wooden table top. Bearing in mind we are now sat in a 4 Star Hotel Brasserie Bar. Asked for a spicy tomato juice with all the trimmings to start with..... Sorry sir we don 't have tomato juice and we don 't have any spices . So went for the lime and soda which came with hardly any ice and you could not taste the lime juice and was slightly flat. Partner had no starter but I had the Tiger prawn cocktail with avocado. This presented in a Gin Tonic like glass. Only a few prawns and not Tiger small. The avocado was mashed in with the lettuce at the bottom of the glass and no taste very poor. For the main course we had the beef with all the trimmings which was OK but nothing special. Infact, when the meal arrived it came without roast pot 's. Waited a while for the waiters attention and asked for the missing roast pot 's which took five mins to arrive. Yes, I could have made a big fuss and asked for a reduction in my bill etc..etc... BUT I placed myself and partner in the Bar and Brasserie in knowing that it was not that good BUT hoping things may have improved. Not the case."