Téléphone: +441892520331
Adresse: Mount Ephraim, TUNBRIDGE WELLS, United Kingdom
Ville: TUNBRIDGE WELLS
Plats: 6
Avis: 1848
"Here we go...........Have eaten at the Zagatos Bar Brasserie three times over the past year as a guest of family and friends. The Bar Brasserie is situated on the ground floor of the The 4 STAR Spar Hotel. Each experience lunch dinner has been disappointing for a number of reasons service quality of food. Guess what ?... I had a mad idea for some reason and took my partner there for lunch a short time ago. What happened you say ?????.......Ans.....Nothing has changed I am very sorry to say. I do not take pleasure in writing negative reports BUT this time I have to say something. The Good Points : Varied menu wine list with a range of options to suit most tastes. The staff, polite, welcoming and smartly dressed. Lovely dining room full of character. Now the not so good : Our table was not fully clean water food marks on it, plus, black pen marks on the wooden table top. Bearing in mind we are now sat in a 4 Star Hotel Brasserie Bar. Asked for a spicy tomato juice with all the trimmings to start with..... Sorry sir we don 't have tomato juice and we don 't have any spices . So went for the lime and soda which came with hardly any ice and you could not taste the lime juice and was slightly flat. Partner had no starter but I had the Tiger prawn cocktail with avocado. This presented in a Gin Tonic like glass. Only a few prawns and not Tiger small. The avocado was mashed in with the lettuce at the bottom of the glass and no taste very poor. For the main course we had the beef with all the trimmings which was OK but nothing special. Infact, when the meal arrived it came without roast pot 's. Waited a while for the waiters attention and asked for the missing roast pot 's which took five mins to arrive. Yes, I could have made a big fuss and asked for a reduction in my bill etc..etc... BUT I placed myself and partner in the Bar and Brasserie in knowing that it was not that good BUT hoping things may have improved. Not the case."
Menu - 6 options
Tous les prix sont des estimations.
Tartare
Tartare de boeuf préparé avec des ingrédients frais, accompagné de câprons, oignons, et une touche de sauce spéciale.
Colin
We are regular users of Zagatos. The food is always excellent, the staff very friendly and the brassiere manager is very helpful and always provides a warm welcome.
Adresse
Avis
dj
Went for dinner with my girlfriend and both had beef roast.The food was great and the service perfect. Wasn’t the first time we go there , we always enjoy the food and the wine!!!
Adriaana97
Perfect place in Tunbridge Wells for sunday roast! I’ve been here plenty times and i never left unhappy! Very nice staff,helpful and profesional , thank you Costi for great service !
drose0001
Had an excellent meal and drinks. I live local and have used the facilities a few times. I just love it. The drinks are prompt and really friendly staff. I would definitely bring others here. Costi, Stephan were superb.
C
We visit Zagato’s regularly either for drinks or for a meal. The food is of a consistently high standard with a comprehensive wine list and we know we can always count on a friendly welcome from Costi, Stephen and the rest of the knowledgeable and friendly team.
Becksz
I have had nice meals here before but came here with my partner for lunch and we both ordered the avocado sandwich... It was awful! cheap thin bread with what looked and tasted like gone off guacamole mush instead of avocado. Not sure how the chef can send out something like that?!
Kathrin
Just returned from a disappointing lunch at the Spa Hotel. Having chosen the fishcake for my meal, I was disappointed the filling consisted of a lot of sauce, some potato and not much fish. However, as I was finishing I encountered an unexpected addition to the usual recipe a piece of non recyclable plastic the size of a 50p piece. When the waiter came to clear the table, and asked if we had enjoyed our meal, I politely said that it was fine except for the piece of plastic. He looked a little surprised, removed the plate and said he would speak to the chef. I never saw him again! Good service? I don't think so. Value for money? No.
graham137
We went for a special birthday lunch with a guest who is very hard of hearing. A table in a quiet alcove had been booked to cater for his disability. When we arrived, on time, this table had been given to others, seriously detracting from the experience. Whilst the staff on duty were friendly and helpful, there were not enough of them; the service was slow. Apart from the main course fish, the portions were very small. This particularly applies to the thimbleful of mushy peas served to my wife. The expense of refurbishment of this restaurant was wasted. The venue is letting down the reputation of Tunbridge Wells. We will not visit again.
Diana
I am an occasional visitor to the bar and Brasserie. The food has always been consistently good and I had no reservations in taking friends to Zagatos for an evening meal. We were not disappointed. .The Spa Burger and especially the chips were a great success but I really feel I must highlight the service we experienced. From the minute we arrived until the bill was paid Costi and his team looked after us with great attention and willingness to please. Costi went that extra mile to make our evening so enjoyable and I greatly appreciated his assistance in pairing our food with wine which complimented each course.. Costi was a star. Thank you.
NATinTW
Here we go...........Have eaten at the Zagatos Bar Brasserie three times over the past year as a guest of family and friends. The Bar Brasserie is situated on the ground floor of the The 4 STAR Spar Hotel. Each experience lunch dinner has been disappointing for a number of reasons service quality of food. Guess what ?... I had a mad idea for some reason and took my partner there for lunch a short time ago. What happened you say ?????.......Ans.....Nothing has changed I am very sorry to say. I do not take pleasure in writing negative reports BUT this time I have to say something. The Good Points : Varied menu wine list with a range of options to suit most tastes. The staff, polite, welcoming...
Catégories
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Asiatic
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Mexican Des saveurs mexicaines authentiques vous attendent avec des fajitas grésillantes, des tacos savoureux, des enchiladas piquantes et du guacamole frais, le tout préparé avec des épices riches et traditionnelles et servi avec des accompagnements vibrants. Profitez d'une fiesta dans votre assiette !
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British Traditionnel et copieux, le menu britannique propose des classiques réconfortants comme le fish and chips, des rôtis succulents et des tourtes savoureuses. Redécouvrez des favoris familiers, préparés avec amour à partir de recettes intemporelles et d'ingrédients frais, locaux.
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European
