"Food is overpriced, service is ‘interesting’. A starter of venison and pecorino ravioli is £9.50. For that you get two small (and I do mean small) ravioli swimming in a sea of melted truffle butter. Two ravioli for £9.50, it should have tasted amazing at that price. It was mediocre at best. To be fair, the rest of the meal wasn’t bad, it’s just overpriced for what it is. At these prices the Wroxham Hotel restaurant is competing with the nearby Norfolk Mead, and several very good restaurants in Norwich, and there is simply no comparison the prices charged by the Wroxham Hotel restaurant are just not justified given the nearby competition. In terms of the service, the staff are friendly, but they’re just not ‘on it’ and lack basic courtesy. We were left hanging around on arrival, then we were put on a table next to a couple with a large dog not a problem for us as we have dogs, but the staff weren’t to know that and should have asked before seating us. When we asked for the bill, we were left with the card machine whilst the waitress stood next to the table and had an extended conversation with one of her friends. She did apologise to us afterwards, but it was just rude to do that in the first place. It’s also a noisy restaurant, which makes it quite difficult for people who wear hearing aids. Some acoustic panels to absorb some of the sound would help. It’s a pity with this being a local restaurant to us that this was our experience, as we enjoy going out and don’t mind paying a bit more for a good dining experience. Unfortunately, the standard set when we dined there was well below the expectations we had given the prices charged."
