Téléphone: +441603737531
Adresse: United Kingdom, Broadland
Ville: Broadland
Menu Plats: 7
Avis: 1097
"Our NYE was ruined by what was called a ‘Gala’ dinner. Look up the word ‘gala’ as this was far from what we had! Sat in a room of 4 tables and ZERO atmosphere. Not a party popper, balloon or any decoration at all. It was just a quiet evening meal. So bad, that after we had finished our meal at 11am, we made the decision to leave. Very disappointing evening which cost a fortune. Complained next day via email. After one week, not even an acknowledgement let alone a reply! Dreadful customer service. Eventually, after sending a chaser email got a brief email just saying ‘been off sick and could we ring or he would ring us’. Not even a ‘so sorry to hear you had a bad experience’… and this was from the manager called Josh. Would not recommend at all if you want a ‘Gala’ evening. Look up the word ‘Gala’ Norfolk Mead and tell me where our night could be classed as this. What a waste of £140pp plus taxis, plus new party outfits!! Our NYE was absolutely ruined. We saw the new year in a taxi on the way home!!"
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