Téléphone: +441792449819
Adresse: 59 Church Rd, Swansea, United Kingdom
Ville: Swansea
Menu Plats: 24
Avis: 1558
"Have eaten here a few times before and had great meals and service. Went for Sunday Dinner today. Ordered starters soup came out cold. They took it back and it took an age for a new one. Waited nearly an hour for the mains after having to ask where they were. Mains had frozen roast potatoes which were hard and cold in the middle. Meat was full of gristle. Carrots were rock hard, yorkshire pudding burnt on the bottom and to top it all off found a hair wrapped around one of the new potatoes. There was only one other set of people in when we arrived so not sure what it would be like if it was busy. Staff were swearing and could be clearly heard saying that they had a function upstairs and had only 4 minutes to get their buffett ready so assuming why the service was so poor in the restaurant area. They did give us a refund but didn't seem to care much. Such a shame as had been great the other times we had visited but don't think we will be going back after this experience."
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