Téléphone: +441429862963,+441429862693
Adresse: The Highlight, TS24 0YA, Hartlepool, United Kingdom
Ville: Hartlepool
Menu Plats: 12
Avis: 6371
"What an absolute shame. This place used to be a lovely little pub with but over the years its just gone down hill. This review is sadly an accumulation of several visits over the past few months. From walking in the door, there is a distinct lack of atmosphere. Its been exceptionally quiet each time with only a hand full of people in the whole building and this doesn't help... but in general its doesnt feel like a welcome environment. Each time Ive stood at the bar and waited for quite some time while waiting to even be acknowledged. Service is slow and painfully lacking in personal interaction. The menu is enormously overpriced for average quality pub food and you can eat for the same price or cheaper in Portofinos Restaurant which is literally next door and over looks the Historic Quay. In my opinion this needs significant investment in staffing/staff training to create a more welcoming and engaging environment. The menu requires a deeper look at its price points based on the service and general atmosphere. With the right management and team it could be a fabulous little pub again in a lovely location."
Menu complet - 12 options
Tous les prix sont des estimations sur Menu.
DARREN
Lovely pub worth a visit . My advice skip the old West Quay and visit here 100% better
Adresse
Avis
Paige
Visited with my family food was perfect and the staff were very helpful reasonably priced highly recommend
Paige
Amazing food had the pizza was delicious couldn’t recommend more the staff were very welcoming and friendly and super helpful
Carol
We had Sunday lunch here after doing Race for Life, lovely sitting in the sun looking out over the marina wasn't busy, sprouts a bit hard and they didn't do cauliflower cheese : Voir le carte
karen124584
Always good to eat here when visiting family in the area. They have a NGCI menu and a separate fryer for chips. I have eaten here many times and never been glutened. They also have genius rolls for burgers.
carol97645
These are part of the Marstons Group and have a dedicated Gluten Free menu which you can ask for at the bar. It’s not massive but there quite a few decent options on there including GF vegetarian options also.
kirby89537
On arrival they let me know it was not a gluten free menu. But can highlight item that can be made gluten free. So ended up with a chicken and bacon sandwich with gf bread. The rest of the family had lovely meals. Would not recommend if your wanting a full meal. Voir le carte
Anne
We had a wonderful friendly welcome from all staff members. Two of whom are called Victoria and Rachael. The food was delicious, plenty of it and very hot. The wine was faultless washed down with a beautiful cocktail. I've always been a fan of this establishment the main reason being the staff being so welcoming and nothing is too much for them, whatever you ask they do with a smile on their faces. Due to the pandemic I hadn't visited here for over a year but I'm thrilled to see standards are still very high.
Hilary
We came in for something to eat in the late afternoon. I wanted a sandwich or similar, but all those options were not served after 3pm. We ordered off the main menu, although I was put off by so many dishes being with chips according to the menu. Actually when I spoke to the server, alternatives were available. We wanted regular hand-pulled beer. There wasn't any. They'd run out. Bottled beer was available. I chose 2 pints of what I guessed would be expensive draught continental beer. I don't know how much it cost, but we had pie and mash, a chicken curry and 2 pints and it cost £34.48. It seemed expensive for a very average meal.
Pete
What an absolute shame. This place used to be a lovely little pub with but over the years its just gone down hill. This review is sadly an accumulation of several visits over the past few months. From walking in the door, there is a distinct lack of atmosphere. Its been exceptionally quiet each time with only a hand full of people in the whole building and this doesn't help... but in general its doesnt feel like a welcome environment. Each time Ive stood at the bar and waited for quite some time while waiting to even be acknowledged. Service is slow and painfully lacking in personal interaction. The menu is enormously overpriced for average quality pub food and you can eat for the same price... Voir le carte
Catégories
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Steak Savourez des morceaux de steaks juteux et tendres, grillés à la perfection par des experts. Chaque bouchée offre une explosion de saveurs, servie avec des accompagnements classiques et des sauces délicieuses pour rehausser votre expérience culinaire.
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Coffee Savourez notre sélection de cafés préparés avec expertise, des espressos riches aux cappuccinos crémeux. Que vous ayez besoin d'un boost du matin ou d'une gorgée tranquille, nos options de café promettent chaleur et confort à chaque tasse. Voir le carte
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Cheese Une sélection soignée de fromages artisanaux du monde entier, offrant des saveurs et des textures variées qui ravissent le palais. Parfait pour partager ou savourer individuellement avec les accompagnements idéaux.
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Chicken Succulents et savoureux, nos plats de poulet sont élaborés avec de la viande tendre, des assaisonnements savoureux et diverses inspirations culinaires. Profitez d'une délicieuse variété qui saura satisfaire tous les palais.
Commodités
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Beer
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Wifi
- Carte
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Seating
- Menu
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Television
