West Dorset
La Caverna

La Caverna

57 Icen Way, DT1 1EW, West Dorset, United Kingdom

Steak • Pasta • Pizza • Italian


"I was excited to go back to La Caverna with some friends, but was disappointed to find out that you have to order in advance, which is not my preference. From the moment we walked into the restaurant, our expectations quickly diminished. The greeting we received, "I'm busy dealing with this customer," was not very welcoming, and the rest of the evening continued to be frustrating with poor service. It took 40 minutes for our first round of drinks to arrive, and our starters were okay, but our mains were brought out before we were ready and some of our guests were missing from the table. We were not offered dessert or coffee, and when we ordered more drinks, they never arrived. It took over 30 minutes to get the bill, and when I asked for my remaining pizza to be boxed up, it took another 20 minutes to find a box, even though they do takeaway pizza. The staff member was rude and sarcastic when we went to pay, and made a snide comment about splitting the bill, even though there were only 5 of us. When he asked if we were leaving a tip, I firmly responded with a 'no' in front of my friends. Later that evening, I got sick and ended up vomiting everything I had eaten at the restaurant. I will not be returning to this establishment, as the poor treatment and service we received was unacceptable. I chose to spend my money here, and was disappointed with how we were treated as a group."