The Saracens Head Restaurant And Bar

High Street, Uttlesford, United Kingdom

🛍 Pizza, European, Fast Food, Vegetarian

3.4 💬 850 Avis
The Saracens Head Restaurant And Bar

Téléphone: +441371873901

Adresse: High Street, Uttlesford, United Kingdom

Ville: Uttlesford

Menu Plats: 23

Avis: 850

Site Web: http://www.saracenshead-hotel.co.uk

"We have been to this pub about 3 times in the 5 years that we have lived in dunmow. We don't go to the saracens head often as every time service hasn't been great but thought we'd give it another go as food has always...been good, we don't often get to go out as a family so we where really looking forward to a nice evening. we booked a table for the 6 of us. Upon arrival no one saw to us even though there was only 1 table of people finishing their food so it wasn't exactly busy. I saw a girl around the corner who I said hello to and then she took our names, she pointed to where we would be sitting and I asked politely if we where able to sit on the table parallel as we had a buggy with a buggy board attached so it would of jutted right out and been a pain to anyone trying to walk past if we where on the table she said we would be at, her reply was well you can but can't you just put the buggy over there (up some stairs away from table- I want the buggy near incase he needed to nap) she then said or else I have to move all the cutlery otherwise which obviously by her expression and attitude would have been too inconvenient! By the point we felt so awkward as if we had made the biggest demand, so i just said yes we would like the other table but don't worry we will move the cutlery ourselves, in which she replied okay and just walked away! Once we had moved all cutlery I said excuse me please can we have a menu as we didn't get given any, she walked away and came back with one piece of paper and handed it to me and said here, there's only one (this was between 4 adults She then got her coat and left as her shift was over, I understand she wanted to go home but she came across so rude which isn't great when your working with general public at front of house. No smiles from any staff. When we were ready to order I asked the next waitress to take our order as no one had even asked if we wanted drinks, to be fair she apologised saying she thought the last girl had taken our order. After that food came quickly and we all said how tasty and hot our food was the lasagne especially!! SO MASSIVE THANK YOU TO THE CHEFS!!! if I'm honest we normally would have 3 courses and spend a decent amount of money on drink too but we just felt uncomfortable ,had our mains and said we wouldn't bother with desert or more drinks as we wanted to go. we left feeling really disappointed about the experience which was a shame as the food was great .waiting staff seem bored or just moody"

Menu complet - 23 options

Tous les prix sont des estimations sur Menu.

Dessert

Plats De Poisson

Fruits De Mer

Salades

Indien

Apéritif

Plats Principaux

Riz

Cuisine Mexicano-Américaine

Végétarien

Boissons Froides

Cuisine Américaine

Porc

Entrées

Au Four*

Constanza Constanza

restaurant review, instead of the hotel. interesting menu haddock goujons and chips, chickenpate, burger and pasta dish was good, the pate large. general and tasty pasta with Mediterranean vegetables.

Adresse

Afficher la carte

Avis

Cameron
Cameron

they'll get some helpers. they'll get some helpers. get them a couple of employees! bar with glasses, bad service, wait old for a drink, often no one behind the bar! new owners, what do you do to the devil!


Zsóka
Zsóka

Popped in for dinner on Saturday night. Hadn’t booked but they managed to fit us in on a very busy night. Food was really good. Would have given top marks but drinks service really slow (the bar was slow sorting drinks for waiters). Pleasant staff...and overall a lovely evening


Герасим
Герасим

I am really wondering what is going on, that they never know whether open or closed, or after they are asked to leave a pint as no personal, stood in sight with at least six other customers with not one employee! in the primary education? incredibly late is only a wee, limited bitter, no san miguel camp, but carlsberg sold in the san miguel pump head also guinness sold with a Voir le carte


Wayne
Wayne

Iv left a couple of bad reviews about the Saracens in the past but I have to say today’s lunch was really good the food was freshly cooked and very tasty I had the Salmon which was delicious and my husband had the Burger which...he said was also delicious. Although busy the service the in bar area was very good and has improved enormously they seem to have found a couple of really good members of staff at last! Keep up the good work we are looking forward to our next visit.


Elliott
Elliott

Live in Dunmow and frequent this place quite a bit. Depends on the staffing level the bar can be clean and organised or can be the other end of the scale . On this particular night waited twenty five mins for a drink whilst another...member polished a few glasses while there a was full bar waiting and one poor girl serving. Had a table booked in the restaurant when we checked in at that the time stated it was not ready, happy to wait… 2/3rds of the menu was not available… it was only 8pm!!! Left not good enough.We support this place even though we see the service is basically **** a lot of the weeks as they clearly do not have the staff but that’s not good enough in todays world, especially...


Colin
Colin

The Sunday menu is very limited and the fact that they didn’t have everything on the menu available didn’t help. The staff were very slow and not friendly. After ordering drinks it took about 30 minutes to get them apparently the bar was busy. The...food was OK but the greens were under cooked. I got three half roast potatoes and one very small burnt one. After we got the bill I paid but then re-checked it and noticed that we had been over charged. Two of us had starters and a main and two had a main with a sweet. So that is 4 two course meals £19.95 each. I was charged for 2 three course meals and 2 two course meals. When I challenged this the server initially started to argue stating that... Voir le carte


Gary
Gary

here for a family birthday with 9 of us. They had asked us to order our lunch days before, as we were a great party after them. it wasn't busy the night of our visit. Despite her insisting that we. preorder, they have the wrong order that the birthday guest had to wait an unstoppable long time for her meal, while the rest of us had to tap for the fears before the cold. that was in order. my coq au vin had not promised the ingredients on the menu, like small bark and mushrooms, but had thrown others veg. the bacon-lartones were so salty that they were not edible. the worst part of the evening was the service. we were not offered any drinks at the time, and when we asked to order some of the w...


Abbie
Abbie

We simply had breakfast in the restaurant, food was lovelly and the only positive except the central location of the venue. This is probably why it would appear front of house staff don't seem bothered about providing a good service. Upon arrival we waited while...the waitress who greeted us asked my manager' a young male where to seat us, without any communication to us it seemed the male manager started to reset a table, we waited wondering what was happening whilst another member of the public using the restaurant decided he could move to a window table and offered his table to us. The female staff member didn't seem to have a clue what to do or say. Eventually we were directed to a table...


Dave
Dave

We have been to this pub about 3 times in the 5 years that we have lived in dunmow. We don't go to the saracens head often as every time service hasn't been great but thought we'd give it another go as food has always...been good, we don't often get to go out as a family so we where really looking forward to a nice evening. we booked a table for the 6 of us. Upon arrival no one saw to us even though there was only 1 table of people finishing their food so it wasn't exactly busy. I saw a girl around the corner who I said hello to and then she took our names, she pointed to where we would be sitting and I asked politely if we where able to sit on the table parallel as we had a buggy with a bug... Voir le carte

Catégories

  • Pizza Plongez dans nos pizzas parfaitement cuites, élaborées avec de la pâte étirée à la main, une sauce tomate riche et un mélange de fromages gourmets. Chaque tranche éclate de garnitures fraîches, garantissant une bouchée délicieuse à chaque fois.
  • European Savourez un voyage culinaire à travers l'Europe avec notre menu savamment élaboré, mettant en vedette des plats authentiques de France, d'Italie, d'Espagne et d'ailleurs, en utilisant les ingrédients les plus frais pour donner vie aux saveurs traditionnelles. Voir le carte
  • Fast Food Savourez une variété de plats rapides et délicieux parfaits pour manger sur le pouce. Des burgers juteux et des frites croustillantes aux boissons rafraîchissantes, notre menu de fast-food satisfait vos envies avec un service rapide et des saveurs irrésistibles.
  • Vegetarian Régalez-vous de notre collection vibrante de plats végétariens, élaborés avec les légumes les plus frais, des saveurs riches et des épices savoureuses. Savourez une assiette saine et délicieuse qui célèbre les meilleurs ingrédients de la nature.

Commodités

  • Wifi
  • Seating
  • Carte
  • Live Music
  • Menu
  • Reservations

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