Téléphone: +441702475666
Adresse: 27 High Street Leigh-On-Sea, Essex SS9 2EN, LEIGH-ON-SEA, United Kingdom
Ville: LEIGH-ON-SEA
Plats: 34
Avis: 9930
Site Web: https://www.eastangliapubs.com
"My partner and I went to this restaurant on Thursday evening for a date night dinner. I had been wanting to try the chowder for a while, so I ordered it as my starter and it did not disappoint! It was delicious and presented beautifully in a small cob roll. However, there was an unfortunate incident when the waiter accidentally dropped my partner's dinner all over him, leaving grease and food stains on his clothes. The waiter, who turned out to be a supervisor, was very apologetic and took my partner's dinner away to be remade. I asked him to take my dinner and the sides we had ordered as well, but he refused. When the dinners were brought back out, mine was cold. I brought this to the waiter's attention, but he was dismissive and unhelpful. I then spoke to a female who I was told was the pub manager, and she was extremely professional and kind. She had two fresh dinners made for us and even took all of the food off the bill as a goodwill gesture. I was pleasantly surprised by her generosity and she truly turned our disappointing evening into a positive experience. She is a valuable asset to the company."
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