The Orangery Tea Room At Arturi's Garden Centre

My partner and I came in to have a look at the Christmas decorations and grab some lunch, a very helpful manager in a checkered blazer helped us with our order and gave some great service! A true example of leading by doing! Excited to...come again.

Came here for breakfast mid week weds morning so as you can imagine it wasn’t busy. Ordered at the till and paid to then find out a breakfast wasn’t put through and never came out… then tried to charge me for it even though it...ruined the breakfast as my partner had pretty much finished by the time they offered to put one through. Customer service from the manager was appalling, you’d think they would put it through free of charge for the spoiled morning breakfast but no. Very disappointing.

Sadly really really disappointing. Took minutes to come which was nearly understandable as busy but when the meal came it wasn’t even what was advertised and was clearly not fresh. We both ordered the avocado and bacon which is meant to come on sourdough...toast with rocket. The bacon albeit tasty was so so dry and had clearly been sat around for hours. The bread wasn’t toasted and didn’t seem particularly tasty and came with spinach not rocket…! For you would expect something considerably better than I could easily do at home. Sadly won’t be back. Voir le carte

Its a shame this place didnt meet our expectations as its such a lovely venue. The afternoon tea is pp, which is over double the price of many other nice places. We thought you would atleast get a glass of Prosecco or a cold...drink of choice, but these were all an additional cost. Even asking for a hot chocolate was a problem. The coffees were luke warm and not once did anybody come over and ask how our food was. Scones came out later as they apparently were in the oven, but they came out cold. Its evident this type of review is common and people feel it is overpriced so I'm unsure why they havent done anything about this. Would not attend again or recommend this to friends or family.

Visited for breakfast one day during the summer holidays. The staff were really friendly and helpful. The breakfast itself was OK, but could certainly have been warmer. The bacon was quite fatty and the sausage was chewy (it seemed to be quite coarsely ground), however...the poached egg and garlicky mushrooms were really nice, the roll shaped like a mini loaf was cute and I liked that the baked beans were served in a separate ramekin. Having lost track of time talking, we also ended up ordering coffees and a slice of the profiterole torte to share. The coffees were lovely and came quickly. The torte slice was really nicely presented on the plate with a fruit garnish and raspberry coulis. The...

Last Sunday we endeavoured to go for breakfast here. We were greeted by a young lad who offered us the table by the entrance with two hard chairs . I explained that my wife who uses a walking stick due to hip problems, would not...be comfortable sitting there. The bench seat next to it was empty but he would not let us sit there. His only response was sorry guys It's the two uncomfortable chairs or outside. Again not acceptable for someone with hip problems. No other options were offered, he didn't even go to check if there was another seat available. He just explained that one side of the restaurant was reserved which was totally irrelevant to the situation, other than to emphasis their slo... Voir le carte

On a recent Hampshire road trip, a sign at a roundabout for “Arturi Garden Centre” caught our eye and we decided to go for a break to stretch our legs. We were pleasantly surprised to find that they had a restaurant, The Orangery Tea House,...and stopped to have late lunch. We were warmly welcomed by the restaurant staff. No reservations are required (although you might consider booking during busy times) and ordering the food was very simple. The menu is diverse: All-Day Breakfast, All-Day Bruch, Lunch, Burgers, Seasonal Salads, Catch of the Day, Deli List, Deli Classics, Lunch for Little People… (menu details on their website). There were options for various dietary requirements. We ordere...

First off all there was no-one to greet us so waited like lemons in a que for minutes to advise them of our reservation then to be told to wait somewhere else and a waitress will come to seat us. Everything would have been...fine it there was clear directions on where to go and a greeter! We was then took to a table but had actually called before hand to ask to sit outside and that it was a special celebration which wasn’t noted down! The waitress sat us down and minutes later came back for drinks but we wasn’t gave a drinks menu, my partners coke tasted like Lidl coke and had no fizz in it and my mock-tail was ridiculously over priced. The afternoon tea didn’t match the menu at all, so for...

We popped in for lunch whilst looking around the garden centre. We should have guessed the standards, as the place looked tacky, horrible dust collection plastic flowers etc. No hand sanitiser available anywhere even. No menu’s available, we had to ask someone who looked like...they worked there (no uniform or name badges, so lucky we guessed right) if they just served cakes, as it really looked like that was it. We were told sit at a table and a menu would be brought to us. Unfortunately, no drinks menus available. While we were choosing what to had an elderly lady came to our table with plates full of food, and insisted it was what we ordered . Two old ladies at the table across the room f... Voir le carte