Broadland
The Bucks Arms

The Bucks Arms

The Buckinghamshire Arms, NR11 6NF, Broadland, United Kingdom

Pubs • Full • Cafés • Steak


"Upon arrival we were shown to our room which was very pleasant. The snug was very snug which seemed more of a meeting point for gossiping staff behind the bar and their friends. The meal was nice enough albeit almost thrown onto the table in a rush, the service was appalling. Very slow, our bottle of wine sat on the bar for ages with no sign of staff aware of it, eventually we took it ourselves. We asked for a port twice to go with our cheese but finished the cheese before the staff even got their act together to take the bottle from the shelf (we cancelled the port). We were not approached again for coffee or anything else, we left the restaurant and retired to our room. The staff seemed to be drifting around in the three separate restaurant rooms with no clear idea of who was doing what. The management was very poor. I wouldn’t say they were under staffed just poorly managed. The bedroom was very noisy from the bar downstairs, scraping tables and chairs in the afternoon through to late evening. We made a coffee in the room to find there wasn’t any sugar and no means of getting any unless we dressed ourselves again the go to the bar. Breakfast was poor, very dry toast, sloppy undercooked boiled egg and the garden breakfast which claimed to have halloumi cheese was substituted with a rather nasty looking black pudding. All in all a very disappointing visit and an expensive one at that."