Téléphone: +441454773161
Adresse: Mayshill, BS36 2NT, South Gloucestershire, United Kingdom
Ville: South Gloucestershire
Menu Plats: 18
Avis: 4169
Site Web: http://www.newinnmayshill.co.uk/
"I was excited to revisit the New Inn after many years, as it used to be a favorite spot of mine. My group of 8 had pre-ordered at the request of the New Inn, but we were told 15 minutes after our booking time that our food was just being prepared. An hour later, our food still hadn't been served. After checking with the staff, the manager assured us that our order was next. Another 10 minutes passed before our food finally arrived. The gammon came with sides that we didn't like and were not mentioned on the menu. The portions were oversized, which was nice, but they were too much and off-putting. The salad trimmings were of poor quality. The fish in batter was enjoyed by those who ordered it. The main meals were okay, but I would have preferred better quality over quantity. We had to chase the staff for a glass of water, and even after being offered dessert menus, no one came to take our order. When we decided to follow up at the bar, the manager seemed more interested in finding out which staff member had failed to take our order than in solving the issue. The service was okay but could have been better, as no one checked on us after our meals were served. It seems like the staff could benefit from more positive training from a supportive mentor. When we asked for the bill, it took a while for it to be brought to us, so we ended up paying on the way out. It's a shame, as I had fond memories of the New Inn, but I am unlikely to return after this experience."
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