The Horse And Groom

Bittaford, South Hams, United Kingdom, PL21 0EL

🛍 Pub, Steak, Lunch, Drinks

4.5 💬 1194 Avis
The Horse And Groom

Téléphone: +441752892358

Adresse: Bittaford, South Hams, United Kingdom, PL21 0EL

Ville: South Hams

Menu Plats: 11

Avis: 1194

Site Web: https://www.horseandgroombittaford.com/

"I went to this restaurant for a steak and chips with a beer. The beer was good as usual, and the steak was tasty. However, the chips were hard. I brought this to the attention of the staff, and they gave me a new portion of chips, which were still hard in the middle. I raised this concern again, but was told by the barman that chips are just chips. I was disappointed as I believe chips should be soft in the middle. The issue was not resolved, and I felt like I had paid for a steak without proper chips. Despite this, I have mostly had good experiences here in the past, so I am giving this place 3 stars. It's a shame that they seemed to have forgotten about the customer in this instance."

Menu complet - 11 options

Tous les prix sont des estimations sur Menu.

Dessert

Plats De Poisson

Bœuf

Plats Principaux

Pain

Viande

Cuisine Mexicano-Américaine

Entrées

Dream603298 Dream603298

Amazing staff and great food, wonderful local pub Highly recommend. Look forward to returning again soon.

Adresse

Afficher la carte

Avis

User
User

They had a delicious, well-prepared meal and found the staff to be very friendly. They will definitely return.


autumns347
autumns347

The food was absolutely amazing and so reasonably priced. The sticky toffee pudding and cream was good enough to die for.


Anthony
Anthony

Excellent service food and drink staff Excellent enjoyed the day will go back soon and that's a promise sticky toffee pudding is to die for Voir le carte


sharneym
sharneym

With my family on holiday , such a great menu , food superb . Great service . Unfortunately was our last night in area as we would definitely gone back


racheltF5113RW
racheltF5113RW

Beautiful food , served quickly. Lovely homely atmosphere and very friendly. Nothing was too much trouble will definitely be making several more visits


DFB2340
DFB2340

Visited the pub for a meal and felt welcomed as soon as opened the door, greeted by staff who showed us to our table, food was delicious. The atmosphere was relaxed and will be making many more visits in the future whether for a quiet drink or a meal. Voir le carte


cyril
cyril

My wife and I went to this restaurant for her birthday on December 23, 2023. We were accompanied by our daughter Rachel, as well as Bella and Dan. We all ordered different meals, followed by dessert and a complimentary bottle of wine provided by the owners, Ollie and Dawn. The service was excellent, the food was delicious, and we left feeling satisfied and happy with everything. I highly recommend this restaurant for anyone who has not yet visited.


ajsmart101a
ajsmart101a

I live nearby this pub and stop in for a few drinks once a week, usually in the late afternoon or early evening. I am not a heavy drinker, nor am I a difficult customer, or one who complains about a cloudy beer, which unfortunately happens quite often here. Aside from one of the owners, I must say that the service is generally below average, the beer is usually mediocre, and the landlady is simply rude. I don't often eat here so I can't speak to the food quality, but the last time I did eat here, which was about a month ago, the food was also just average.


huwjones29
huwjones29

I went to this restaurant for a steak and chips with a beer. The beer was good as usual, and the steak was tasty. However, the chips were hard. I brought this to the attention of the staff, and they gave me a new portion of chips, which were still hard in the middle. I raised this concern again, but was told by the barman that chips are just chips. I was disappointed as I believe chips should be soft in the middle. The issue was not resolved, and I felt like I had paid for a steak without proper chips. Despite this, I have mostly had good experiences here in the past, so I am giving this place 3 stars. It's a shame that they seemed to have forgotten about the customer in this instance. Voir le carte

Catégories

  • Pub Profitez d'une ambiance animée avec nos classiques du pub. Des burgers copieux et du fish and chips aux tartes savoureuses et aux bières artisanales, notre menu promet une expérience conviviale idéale pour se détendre entre amis.
  • Steak Savourez des morceaux de steaks juteux et tendres, grillés à la perfection par des experts. Chaque bouchée offre une explosion de saveurs, servie avec des accompagnements classiques et des sauces délicieuses pour rehausser votre expérience culinaire. Voir le carte
  • Lunch Satisfaites vos envies de midi avec notre délicieux menu du déjeuner. Des salades fraîches et des sandwichs copieux aux soupes savoureuses et aux bols vibrants, chaque plat est conçu pour vous offrir le coup de pouce parfait à midi.
  • Drinks Désaltérez-vous avec notre sélection rafraîchissante de boissons, allant de cocktails artisanaux et de vins fins aux délices sans alcool, y compris sodas, jus et café et thé savamment infusés. Des compléments parfaits à votre repas!

Commodités

  • Takeout
  • Seating
  • Carte
  • Visa Card
  • Menu
  • Mastercard

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"The positive is that the food is good. But the negative is the service time and the attitude of the staff. We were seated and had our order taken after 20 minutes. A little slow but it was a busy Saturday evening so understandable. Starters came promptly and were eaten. We then got ignored by every passing member of staff for at least 50 minutes. Quite the skill! Once there was a break in our conversation and I realised how long it had been, I stood up to intercept a waitress and asked “are our mains on the way, please?” Our ticket was checked by her at the kitchen hatch and we were told “yes”. At this point our starter plates were cleared after they had sat on the table for at least 35 minutes. Our mains then took another 25 minutes to get to us, so I suspect that being told they were on their way was a lie. To be clear: we were given our mains 1hr 20 mins after placing our order. I complained to a waitress who sent over a manager. The manager asked if we’d had starters (yes, we had) and said that it was our fault our main was so late as we’d had a first course. How insulting!!! Blaming the customer for their bad service. Disgusting. When I said it was still far too long to wait between courses she then changed tack and said the kitchen was “really really busy” well, they weren’t busy cooking our food now were they?! And despite the place being full when we arrived, by this point of the night over half the tables were empty. There were 3 tickets on the pass along with ours and tables were 2 4 people (no large groups) so I feel that was also another lie to get out of it. What a shocking way to treat customers! My advice to you is: if you want your food served in a timely manner, either take the advice of the manager and don’t order a starter, or, be sure to communicate with waitstaff once your first course is finished and ask for your main to be cooked and served promptly. (Note: food also sat under the heat lamps for long lengths of time as staff stood socialising with one another behind the bar rather than serve customers) I hope this advice is of use as I would have appreciated it ahead of my visit! Good luck. [Reading other reviews, ours is not the only experience of slow service and seeing staff chat to one another rather than deal with the customers paying their wages. Would be interested to receive a reply to this review]"