Téléphone: +441633421614
Adresse: Goldcroft Common, NP18 1NG, Newport, United Kingdom
Ville: Newport
Plats: 4
Avis: 1219
"I went to this restaurant for lunch today and unfortunately had to send back my food because I found a long black hair in it. I brought it to the attention of a staff member who returned it to the kitchen. A few minutes later, the chef/owner came to our table and asked who had sent back the food. I explained that it was me and why I had done so. Instead of apologizing, the chef claimed that the food had not left his kitchen with a hair in it. I pointed out that the people at our table were all in their 60s with light hair, so it could not have come from us. Despite this, he continued to insist that he had not sent the food out like that and essentially called me a liar before abruptly leaving. His confrontational attitude and raised voice during a busy lunch service were completely uncalled for. I was deeply upset by the way he spoke to me and have no intention of returning to this establishment in the future. I usually do not leave negative reviews and prefer to address any issues in person, but the chef's behavior was unacceptable. I was simply looking for an apology, not a replacement meal or compensation of any kind."
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