Téléphone: +441488682512
Adresse: 41 Charnham Street, RG17 0EL, West Berkshire, United Kingdom
Ville: West Berkshire
Menu Plats: 15
Avis: 9336
"A disappointing experience for several reasons. Our water glasses were cloudy and grubby looking. Our main courses weren’t all brought at the same time and the food was adequate but not worthy of the price. Some of us ordered a mini pudding and coffee. We didn’t expect to get the coffees first, we assumed they came with the puddings. The coffee was lukewarm and would have been cold if I had waited until the puddings arrived. I thought the whole point of mini pudding and coffee was that they would be served together. And if not, then the coffee should be served last. I’ve never been in a restaurant where coffee came before pudding! My bakewell tart was indeed a mini pudding but didn’t really seem like a bakewell tart as it was more coulis than pudding and cloyingly sweet. It needed cream or ice-cream to make it palatable but it seems that isn’t served with the mini-version. The bakewell tart was broken and poorly presented, which was the case with most of our courses. Three of the puddings arrived and by the time the last two were served. The whole point of a family dinner is that you eat together! There was no apology or explanation for these delays. In fact, there wasn’t any point at which staff checked that we were happy or asked ‘is/was everything ok with your meal’? which is unusual for a restaurant of this kind. Our drinks were brought to the table and plonked in the middle, rather than served appropriately. The service in general was lacklustre and it was hard to get attention or service when necessary. It all seemed very unprofessional."
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