Téléphone: +441488682512
Adresse: 41 Charnham Street, RG17 0EL, West Berkshire, United Kingdom
Ville: West Berkshire
Menu Plats: 15
Avis: 9336
"Booked in on 23rd Nov and went out the following day and on our return to the hotel our room was not made up. We reported issue only to find that we were just given clean towels. We decided to eat at the hotel only to be disappointed. I ordered an Irish Coffee the drink was spilt over the table and saucer.The server rubbed the excess with tissue paper. I declined to drink it and another was made however the glass it was served in had a long crack. The server who delivered the first drink passed our table which was position by fire exit with rubbish bag and slammed the door loudly. I was shocked at this as it gave us the impression he was annoyed at my comment about the drink he spilt over the table and wiped with tissues. We had booked two nights here with a view of staying another 5 nights but this isn't the type of experience we would wish to extend. We probably were just unfortunate and a cascade of lapses possibly not the norm for this hotel?"
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