Phoenix House - Carte

105 Pole Barn Lane, CO13 9NQ, Tendring, United Kingdom

🛍 Pizza, Chinese, Chicken, Takeaway

4.1 💬 869 Avis

Téléphone: +441255675015

Adresse: 105 Pole Barn Lane, CO13 9NQ, Tendring, United Kingdom

Ville: Tendring

Menu Plats: 12

Avis: 869

Site Web: https://www.facebook.com/pg/Phoenixhousefrinton/photos/

"I ordered by telephone, part of the order was 10 sweet and sour chicken balls. Once delivered, which was fairly quickly, i emptied the containers and found that there were only 9 chicken balls. I had this problem with a previous order too, so I phoned to let Phoenix house know. I explained the situation and heard some animated discussion in the background, after which the call was dropped. So I phoned back explained the story all again and suggested they look at their quality control before dispatching, no apology but a thank you for letting them know. I know this is not 5 star dining but you would expect to receive what you paid for. This episode has left a bad customer experience for me and a loss of a customer for them."

Menu complet - 12 options

Tous les prix sont des estimations sur Menu.

Plats De Poulet

Entrées Et Snacks

Dessert

Plats Aux Œufs

Riz Frit

Fruits De Mer

Poulet

Pains & Riz

Plats De Riz

Asiatique

Entrées

289dalh 289dalh

We always choose this Chinese restaurant for takeout. The food is delicious and delivery is always prompt.

Adresse

Afficher la carte

Avis

hevm2017
hevm2017

Had the chicken omelette and had to throw away tasted like the chef had drop a whole pot off salt in it , it made me feel sick , disgusting


Guide37694488486
Guide37694488486

We placed our order for Chinese takeout via WhatsApp before the restaurant opened at 5:00pm. The food arrived by 5:20pm and it was one of the best Chinese meals we have ever had.


940tobyj
940tobyj

I have been a loyal customer of this restaurant for years. They offer delicious food at reasonable prices. It can get quite crowded, especially on weekends, which is a testament to its popularity. Voir le carte


242sig
242sig

Wife ordered Sweet sour Chicken Cantonese style I had THE best salt pepper spare ribs, son chips prawn crackers ? We're all full can't recommend the speed, quality of food friendliness of staff. Top notch


jackmK1118ZS
jackmK1118ZS

Not my local Chinese but on the suggestion of a friend who goes there all the time, I gave it a try and found it better than my local. Didn't buy a lot in case it wasn't nice but wished I had as the missus nicked half of it. Seem to get lot more for your money as well.


TreeR27
TreeR27

This was the first time we have ordered from here. We were given an hours wait as it was a Saturday. However our food was almost cold when we put it on the plate. The mushrooms in my chow mien were raw. So let’s just say we wasn’t impressed and won’t be going back for more. Voir le carte


dalton1skiing
dalton1skiing

Not the worst I've had, but close to it! Overly salty, crispy beef soggy and bland noodles. Asked to wait outside due to covid restrictions which is understandable. I waited and waited, seeing people go in and out. I'd ordered via phone beforehand, so didn't expect to also wait long after arrival. Another customer came out and asked if I was number 12? He said they'd been calling the number inside for ages! How was I supposed to hear it, when the door was closed and I'd been asked to wait outside??? This is a take-away restaurant only, not sit down inside. Sadly, the food wasn't great and we go elsewhere now.


A791LJsusanm
A791LJsusanm

I actually wanted a Pizza but there was no pizza shop doing deliveries because of the heavy snow. My son suggested Chinese and this place was not only one of the few fast food outlets opened, but it was actually doing deliveries so thought I'll give it a try. The verdict. Food was wonderful, some dishes were a bit too spicy for me but the boys loved these ones. Customer service was excellent. The person who took the order was very polite and explained that delivery will be slower than usual. The delivery guy (could be the same chap that took my order ? turned up wearing a mask and kept his distance so was very COVID aware.


Dennis
Dennis

I ordered by telephone, part of the order was 10 sweet and sour chicken balls. Once delivered, which was fairly quickly, i emptied the containers and found that there were only 9 chicken balls. I had this problem with a previous order too, so I phoned to let Phoenix house know. I explained the situation and heard some animated discussion in the background, after which the call was dropped. So I phoned back explained the story all again and suggested they look at their quality control before dispatching, no apology but a thank you for letting them know. I know this is not 5 star dining but you would expect to receive what you paid for. This episode has left a bad customer experience for me an... Voir le carte

Catégories

  • Pizza Plongez dans nos pizzas parfaitement cuites, élaborées avec de la pâte étirée à la main, une sauce tomate riche et un mélange de fromages gourmets. Chaque tranche éclate de garnitures fraîches, garantissant une bouchée délicieuse à chaque fois.
  • Chinese Savourez les saveurs riches et authentiques de la Chine avec notre sélection de plats emblématiques. Des sautés savoureux aux délicieux dim sum, chaque création capture l'essence de la cuisine chinoise traditionnelle, ravissant vos papilles à chaque bouchée. Voir le carte
  • Chicken Succulents et savoureux, nos plats de poulet sont élaborés avec de la viande tendre, des assaisonnements savoureux et diverses inspirations culinaires. Profitez d'une délicieuse variété qui saura satisfaire tous les palais.
  • Takeaway Savourez la commodité de nos options à emporter, offrant de délicieux plats préparés avec des ingrédients de qualité pour ceux qui sont en déplacement. Profitez de l'expérience complète du restaurant où vous voulez, rapidement et facilement!

Commodités

  • Takeout
  • Delivery
  • Carte
  • Vegetarian Friendly
  • Menu
  • Wheelchair Accessible

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Carte • Full • Steak • British • Fast Food


"We came as a group of 10 for my Mother in Laws 60th birthday, and I must say it was a shambles. Please let me say, that we have been many times prior to this and have had excellent food and fantastic service, so not sure what has happened. Firstly, my Father in Law had to pay a deposit for 12 of us, which was absolutely fine, however, one of those was for a baby who would not have been eating. Unfortunately the mother and baby were unable to attend due to illness, so we lost £10 of the deposit. I would like to Firstly ask, why was we charged for a baby, who was never going to be eating? Secondly, we asked for a pitcher of beer, and when this was served, we were given 3 (out of 4) of the most dirtiest glasses. The beer from previous drinkers was still in the bottom, hence the staining of brown at the bottom of the glass. This is totally unacceptable, and this could actually cause serious health issues to people drinking from them. The waitress brought the first two starters out, prawn cocktails, and dumped it infront of a parson who didn 't even order it, and even after we told her who they were for, just left it there.....would you not have picked this up and actually served it to the correct person? The prawn cocktails came out on a slate and as much as this was very nicely presented, knowing that someone with only the use of one arm had ordered this, it would have been a better option to put this on a plate, so food could be scraped to the edge of the plate and picked up. Rather than a husband having to put his fork up against his wife 's and juggle getting the food on. That 's just a food for thought, incase you have anyone else in this position in the future. We then had the mains served. Out of the 10 orders, were four full racks of ribs. One of these came out as a half. We asked the waitress if this was correct and she said, sorry, she would get the other half out. This came out AFTER the person had finsihed their dinner, which meant they had to take this away in a take away box. Seemed like there was no urgency to correct the error immediately. The burgers, I am sorry to say, are an actual joke. The burgers themselves looked like the small ones you get from Iceland. But yet, are being charged at nearly £14. That was shocking. The chips, were edible, but burnt. And again, please think about putting it on a plate (or atleast asking the person eating it what they would prefer) and not a wooden chopping board. A chopping board is for chopping after all...... We then asked for our cake to come out, so we could sing happy birthday and blow the candles out. We got told yes no problem, but you will be charged £2 per person for eating there at no point had we mentioned we wanted to eat it there and had actually already mentioned this prior to handing over the cake. We opted not to have a dessert as we felt quite deflated to be honest. When the bill came out, I asked if the 3 for 2 drinks had been deducted and she said no, thats only Friday 's . I think you need to make that clearer on your menu, as it just states Monday... Tuesday...etc and the Friday 's. But your drinks deal just says Evenings you need to amend that to specifically say Friday evenings as it is in fact false advertisement on your part. The bill came up, minus the £50 deposit (still baffled why you charged £5 for a baby) and to my surprise a £27 service charge. I asked for this to be removed, as I find this quite shocking to put on any bill. A service charge is not a given, it is a discretion by those who are paying. You cannot expect anyone to pay a service charge if they feel the service has not been up to scratch. As I previously said above, we have been here multiple times before and always had great service and exceptional food. Last night, just was not the same. It is a shame, as we come here for birthdays and we will be thinking twice now, due to the above."