Téléphone: +442084722175
Adresse: 396 Katherine Road, Newham, United Kingdom, E7 8NW
Ville: Newham
Plats: 15
Avis: 11669
Site Web: http://www.pandaskitchen.co.uk/
"Avoid! Avoid! Avoid! I don't generally like writing bad comments about places but I felt the need to as I wouldn't want anyone else to experience such bad service as I did. I went just before 8pm and was told to oder online instead. I was told that the food would be ready within 15 mins even though the email said 25 mins. It gets to 8.30pm and I get told by the receptionist that they haven't started on my food yet as they are busy and that it would be another 10 mins. It gets to 8.45pm and she said oh they haven't started on your food yet. As anyone can imagine waiting nearly an hour is unacceptable especially when you have gone into order and collect! I decided by 9pm I had enough and wanted my refund, which then took another 30 mins to sort out. Absolutely shocking and unbelievable! A few other points to also mention: 1- The receptionists have 0 customer service experience and are very rude. 2- Another customer who had ordered online, called over the phone at least 3x times just to find out where their order was. They lied and said it was on the way when the order was just making its way out of the kitchen. Saddest part is that they were laughing about the customer in a very rude manner 3- Another customer came in and ordered 10 mins AFTER me and got his food within 15 mins or ordering! When I challenged them about it, they made up a pathetic excuse trying to say it was something else which didn't make sense. 4- Not even an apology. Poor customer service, and I would even go as far as to question the legality of their employees there, but that is a matter for the correct authorities to investigate. I would honestly Avoid this place and would not recommend it. Don't waste your time or money. There are lots of other honest, decent places."
Menu - 15 options
Tous les prix sont des estimations.
S
Costomor service rubbish order online item was missing.phone them to explain instead of polite the very rude.
Adresse
Avis
Islah
Not only do they serve amazing Asian food, the staff are super friendly and the team really care about the community. Also, watch 'Take-Awasian ' on YouTube it 's set inside this takeaway
Lucia
Best restaurant in harrow, amazing vegetarian options, the crispy lotus is my go to. The staff are so lovely it’s always a pleasant experience, Thankyou for always providing a yummy meal !!! :
Natalie
I usually LOVE this place but after placing an order last night and finding so much small little hair in my food I don't think I will go back , such as shame as the food is nice but the hygiene must be poor.
NBW
Amazing authentic chinese reasturant in Harrow, i have personally tried many places but this place Highly recommend for home made style chinese food for affordable price, they do have special lunch deal and ideal hot pot, highly recommend
James
Is Definitely the worst Chinese I have ever Had chicken chow mien near enough black special fried rice Stodgy and the ribs just completely a rib of fat , sweet and sour sauce You would have to spoon it of the pot Absolutely shocking overall
Eustina
My favorite restaurant in Harrow, I come here once a week as a must. I recommend it to anyone and I think it is the best restaurant in the area. I love the (vegetarian) Dan Dan noodles and the banana dessert. It is incredibly calming and soul fulfilling.
Abdul
Went earlier to pandas kitchen with my son, did make an order for collection. The food was exquisite and did taste very nice. There quality is second to none. And the portion sizes are generous. Will be going again some time. There are few places within the Stratford area but have to admit pandas kitchen is far the best.
sy
This place used to be good, I have been going here for over 10 years, I don't know if they have new management but the quality of food has gone downhill, the fried chicken balls now hardly has any chicken in it, it's mainly now made with so much batter to make the balls look big and it's increased in price too, not worth the money anymore, such a shame now I have to search for another Chinese place.
Hafizur
Avoid! Avoid! Avoid! I don't generally like writing bad comments about places but I felt the need to as I wouldn't want anyone else to experience such bad service as I did. I went just before 8pm and was told to oder online instead. I was told that the food would be ready within 15 mins even though the email said 25 mins. It gets to 8.30pm and I get told by the receptionist that they haven't started on my food yet as they are busy and that it would be another 10 mins. It gets to 8.45pm and she said oh they haven't started on your food yet. As anyone can imagine waiting nearly an hour is unacceptable especially when you have gone into order and collect! I decided by 9pm I had enough and wante...
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Commodités
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Takeout
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Delivery
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Vegetarian Friendly
