Téléphone: +441676535900
Adresse: 176 Station Road, Solihull, United Kingdom
Ville: Solihull
Menu Plats: 16
Avis: 857
"Having supported this local take away /small business to for over 20 years, I was extremely disappointed to tonight experience terrible service. Having ordered via walk in, I collected my order 10/15 minutes later (timely as always). Only to get home and find that the chicken fried rice I ordered was only a friend rice. I have for 20 years, always ordered the same dishes due to how picky and specific I am due to my adhd/autism. Upon calling and advising of the mistake, the normally pleasant woman on the front told me I had not ordered the dish I always ordered. I explained that I 'm very sorry, but I have the same order every time for 20 years, you know this as you have laughed about it with me when I 've joked about one day I 'll try something new, I 'm afraid you wrote it down wrong . The lady argued with me and told me quite aggressivly your mistake, you come now I chnge but you must pay again! '. I stayed polite and said that it 's not my error, and now you want me to come back, allow food to go cold, and pay for it full price again. That 's terrible customer service . I was then told you no order chicken fried rice, you lie! . At which point I said that 's fine, I 'm very disappointed after being a loyal customer for so long. I 'll not be returning if that is how little you care about your customers . The response that fine you go away . Utterly disgusting service. I 'll not slate the food, the rest that was correct was lovely. Just a shame that stubbornness, pride, and being unwilling to admit getting something wrong came before loyalty to a customer."
Menu complet - 16 options
Tous les prix sont des estimations sur Menu.
Dessert
Crêpes
Crêpes fines et légères, garnies de fruits frais et d'une touche de sauce au chocolat, servies avec une boule de glace à la vanille.
Entrées
Indien
Poulet
Entrées Et Snacks
Toast
Riz Frit
Fruits De Mer
Spécialités De Riz
Plats De Crevettes
Plats De Riz
Asiatique
William
Been several times. Excellent pancake toll, but much of the rest tastes largely the same. Satay doesn't even taste of peanut.
Adresse
Avis
Owen
I asked for chicken noodles and the lady shouted at me and started yelling in another language very scary for me and my children
jonny
Food is average. Price is ok. If you've got the time or inclination youd be better going to Knowle or Kenilworth for some better options.
Oliver
We always enjoy the food from the Oriental Express. We've tried other local takeaways, and always return here. I think that speaks for itself. Voir le carte
leehO3656BV
The portion sizes are getting smaller.ordered crispy beef, found 8 strips. Won't be going there again. Worth traveling a little further for better quality!
Clive
Chips that had been cooked and recoiled several times to a point of being dark brown and hard. Chicken and garlic hard and over cooked. Poor this evening and below usual standard.
John
So,make a choice increase prices or use cheaper ingredients,not both!! Chicken fried rice now 50% of the chicken it used to have. Other mains suffering the same. You will lose your regular local customers.. Voir le carte
Culture821623
Its really quite a nice chinese now, the new owners have turned it around. But... how absolutely ridiculous in 2019 that they are running a cash only outfit, not only must they be losing out on so much business, its just so inconvenient- especially when the ATMs in the village are either out of order or missing altogether... Come on guys sort it out!
Andy
Having supported this local take away /small business to for over 20 years, I was extremely disappointed to tonight experience terrible service. Having ordered via walk in, I collected my order 10/15 minutes later (timely as always). Only to get home and find that the chicken fried rice I ordered was only a friend rice. I have for 20 years, always ordered the same dishes due to how picky and specific I am due to my adhd/autism. Upon calling and advising of the mistake, the normally pleasant woman on the front told me I had not ordered the dish I always ordered. I explained that I 'm very sorry, but I have the same order every time for 20 years, you know this as you have laughed about it with...
Andy
Having supported this local take away /small business to for over 20 years, I was extremely disappointed to tonight experience terrible service. Having ordered via walk in, I collected my order 10/15 minutes later (timely as always). Only to get home and find that the chicken fried rice I ordered was only a friend rice. I have for 20 years, always ordered the same dishes due to how picky and specific I am due to my adhd/autism. Upon calling and advising of the mistake, the normally pleasant woman on the front told me I had not ordered the dish I always ordered. I explained that I 'm very sorry, but I have the same order every time for 20 years, you know this as you have laughed about it with... Voir le carte
Catégories
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Meat Découvrez notre sélection de viandes savoureuses, comprenant des steaks grillés à la perfection, du poulet tendre et des plats d'agneau savoureux, chacun assaisonné à la perfection pour une expérience culinaire inoubliable.
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Asian Vivez un voyage culinaire à travers l'Asie avec notre menu diversifié. Des saveurs épicées du curry thaïlandais à l'umami savoureux des sushis japonais, nous proposons une grande variété de plats qui célèbrent la cuisine asiatique authentique. Voir le carte
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Seafood Plongez dans les prises les plus fraîches de la mer avec notre sélection de fruits de mer, proposant des plats exquis préparés avec des poissons et fruits de mer de haute qualité. Savourez les saveurs de l'océan à chaque bouchée !
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Chinese Savourez les saveurs riches et authentiques de la Chine avec notre sélection de plats emblématiques. Des sautés savoureux aux délicieux dim sum, chaque création capture l'essence de la cuisine chinoise traditionnelle, ravissant vos papilles à chaque bouchée.
Commodités
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Takeout
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Cash Only
- Carte
