Linden - Menu

Lime Avenue, Macdonald Frimley Hall Hotel Spa,, Surrey Heath, United Kingdom, GU15 2BG

🛍 Cafés, Steak, Seafood, British

3.3 💬 193 Avis

Téléphone: +441276413100,+448704008224

Adresse: Lime Avenue, Macdonald Frimley Hall Hotel Spa,, Surrey Heath, United Kingdom, GU15 2BG

Ville: Surrey Heath

Plats: 7

Avis: 193

Site Web: https://www.macdonaldhotels.co.uk/frimley-hall/food-and-drink/linden-restaurant

"Had to contact hotel about 5 times to make a reservation for birthday afternoon tea party! Every time someone promised to ring back with arranged time and more details. Nobody did. I had to chase them again and again.On the day we stepped into smelly old and dirty room, where we had to wait for about 40 minutes and then were treated with “not even average” afternoon tea including very dry (with the crust!!! sandwiches and supermarket scones.Tasted old, dry and absolutely disgusting. We were not able to eat it but the worst part – no one mentioned a word about the birthday. BUT it was arranged and promised during the reservation. As food was still there we asked the boxes to take it home and were told there are none. We managed to get a few bits of the foil to wrap it up!!! I still cannot believe it! Well, it went to the bin anyway as no one wanted to eat this trash food.In addition to that the bill was calculated wrong and we had to wait for adjustments for about 20 minutes. On the way back I explained the situation at the reception and nobody cared at all. It was a lie (all waiters were gone, it was nobody around . I was polite and asked for explanations. Someone run to me and told to write email to them with all the details so they could see. I did! Nobody answered .I did write additional to the manager of the hotel and HE DID NOT ANSWER.Shame on you for ruining birthday party, for all your lies, for not even saying sorry for our party, for ignoring my emails!"

Paul Paul

Meal was ok. Wouldn't go out my way to eat here. Hotel restaurant fare. Set menu. Service patchy. Deserts didn't come so left.

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Avis

Chatzivasileiou
Chatzivasileiou

Very average food but quite overpriced in my opinion. You pay for fine dinning £120 for 2 ppl) but the quality is barely above an average pub


Raquel
Raquel

The restaurant decoration needs some more love (chairs are really worn). The lunch food was not very good.. lacks effort. The afternoon tea seems nice however we didn't try so I can't say much. The staff were lovely and go above and beyond to please.


Dina
Dina

Would never recommend. Had to eat there during our stay just because we didn’t want to travel to somewhere else as we wanted to relax as much as possible. Atmosphere very bad with torn chairs. Food very over priced for what it was. Service by young amateurs who were running around like crazy when there were only 10-13 tables filled.


V
V

The venue is stunning but the whole set up is weird. If the restaurant, is full you can order from the bar but eat in the lounge but you will get told service will not be the same but you can order from the restaurant. Nevertheless, the food Is overpriced for what they give you. I do not mind paying a premium but if I am ordering 28 pound medium rare steak, I expect a medium rare steak.


Julie
Julie

I wanted a nice venue for afternoon tea, it was a little treat for our 37th wedding anniversary before going on holiday. Afternoon tea was fine, I've had better and I've had worse. There was a total of 6 people in the restaurant so it was very quiet and maybe why I noticed the back ground music more. Listening to a song with f ing in the chorus is totally unacceptable. I sent an email and got no response, which was also not very good. Hopefully they took notice this and changed their music.


Lordhatch
Lordhatch

Avoid..avoid avoid appalling experience. ok accomodation but avoid restaurant. Was with a large group and for the evening meal ordered a Burger, simple enough you may think...WRONG it came our stone cold..ok simple mistake and easily rectified.WRONG AGAIN it was sent back ...10 mins later after the group nearly finished their meals my meal returned with one bite out of burger the whole meal, roll salad etc just microwaved. So I ended up with no meal as by now everyone else had finished. So how did the hotel deal with this..well avoided the group for the rest of the night We had to get our own drinks and after 1 hour after chasing the manager to get the table cleared he got someone to take ou...


Saddleworth1
Saddleworth1

Although Sunday night is usually quiet, the earliest booking time we were allowed was 6;45 PM for dinner. We prefer an early booking so that the service is usually quicker and more efficient, but not on this occasion. The menu offers limited choices food and no lactose-free menu for my wife, who tried to glean information from the waitress on what meals were lactose free; this resulted in frequent visits to the kitchen by the waitress. I ordered mackerel for a starter and was presented with a ham terrine, which resulted in a 15 minute delay whilst the correct meal was presented. For the main course I ordered a rib-eye steak, cooked rare, which attracted a premium charge making the price £30....


Tops812
Tops812

We had afternoon tea at Macdonald Frimley Hall 2 days ago. We were told there was no tea menu, offering 4 basic teas. Online, the restaurant reports that it offers 8 teas, including Darjeeling, Assam, Sencha and chamomile.When I went to add milk to my tea, it had set and was spoilt. I pointed this out to my waitress who apologised and got us another jug of milk.The 3-tier stand arrived with finger sandwiches on the bottom, scones in the middle and cakes on the top. I had to point out that we had booked for 1 x vegetarian so they brought a plate of the same sandwiches with the ham one removed. They were very disappointing. The bread was stale, the cheese and ham sandwiches were filled with wh...


cat564
cat564

Had to contact hotel about 5 times to make a reservation for birthday afternoon tea party! Every time someone promised to ring back with arranged time and more details. Nobody did. I had to chase them again and again.On the day we stepped into smelly old and dirty room, where we had to wait for about 40 minutes and then were treated with “not even average” afternoon tea including very dry (with the crust!!! sandwiches and supermarket scones.Tasted old, dry and absolutely disgusting. We were not able to eat it but the worst part – no one mentioned a word about the birthday. BUT it was arranged and promised during the reservation. As food was still there we asked the boxes to take it home and...

Catégories

  • Cafés Des cafés charmants proposant une variété de cafés et thés fraîchement préparés, ainsi que des collations légères, des pâtisseries et des desserts. Parfait pour un remontant matinal ou une pause gourmande l'après-midi dans une ambiance cosy.
  • Steak Savourez des morceaux de steaks juteux et tendres, grillés à la perfection par des experts. Chaque bouchée offre une explosion de saveurs, servie avec des accompagnements classiques et des sauces délicieuses pour rehausser votre expérience culinaire.
  • Seafood Plongez dans les prises les plus fraîches de la mer avec notre sélection de fruits de mer, proposant des plats exquis préparés avec des poissons et fruits de mer de haute qualité. Savourez les saveurs de l'océan à chaque bouchée !
  • British Traditionnel et copieux, le menu britannique propose des classiques réconfortants comme le fish and chips, des rôtis succulents et des tourtes savoureuses. Redécouvrez des favoris familiers, préparés avec amour à partir de recettes intemporelles et d'ingrédients frais, locaux.

Commodités

  • Seating
  • Mastercard
  • Diners Club
  • Reservations

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