Téléphone: +442073521384
Adresse: 333 Fulham Road, London, SW109QL, United Kingdom
Ville: London
Plats: 32
Avis: 4449
Site Web: http://www.goatchelsea.com
"From the moment we arrived I have to say the service was pretty terrible. It was a shame because they had contacted me via Instagram inviting me and my friends in for free pizza, we were really looking forward to it. We booked to watch the rugby too as the restaurant had advertised they were showing the games on the big screens. We arrived and we’re basically ignored for a while, I ended up approaching someone and saying I had a table booked. There were 2 of us there but we we’re waiting for another friends to arrive, the man out front strangely put us on a tiny table for 2 people, we said about how we have a third person coming but he didn’t seem bothered and told us he could move us when she arrived. This was very strange as they were barely busy, maybe 3 tables had people sat at. I also explained if we could be sat by a TV screen for the rugby. He didn’t asked for any details of my booking. We noticed a male customer asking for toilet paper for the men’s bathrooms. When my friend went to the bathroom she ended up coming straight out and asking for toilet paper. We waited 25 minutes while staff were just stood around or on their phones. I eventually went to check and still no toilet paper, we asked again. I looks like the man out from had to run to the corner shop to not only buy toilet roll but throughout the evening he could come back from Sainsbury's with cans of Guinness! The bathrooms were in a disgusting state, clearly not cleaned for a while. After sitting and waiting for some time for the rugby to come on I ended up asking if they’re putting it on. It was clear they couldn’t get the TV to work downstairs and the man said they’re only showing the last game which I just wish they told us before as our plan was to see both of the games. Meanwhile all of this is going on, we noticed the chef dinging the bell for food to be served from the hot plate and it being just sat there for 15 minutes. The chef ended up ringing the bell 3 or 4 times. I could go on really with how bad the service was. Put the bottle of wine down on the table didn’t offer to pour it, ignoring the telephone ringing all evening, we had to ask for everything (menus and for the table to be cleaned), not clearing tables….. There was 1 women who arrived to work later on in the evening who was slightly better. It’s a shame because the pizzas were good. When I looked at the reviews online it’s clear to say the reason they’re inviting so many people in is because of how bad it is. Step up your service and good luck to you"
Tous les prix sont des estimations.