The English Lounge Manchester

64 66 High Street, Manchester, United Kingdom, M4 1EA

🛍 Kebab, Steak, Seafood, British

4 💬 8485 Avis
The English Lounge Manchester

Téléphone: +441618349119,+441618324824

Adresse: 64 66 High Street, Manchester, United Kingdom, M4 1EA

Ville: Manchester

Menu Plats: 35

Avis: 8485

Site Web: https://www.greatukpubs.co.uk/the-english-lounge-manchester?utm_source=gmb&utm_medium=organic&utm_campaign=homepage

"I am deeply disappointed with my recent experience at this restaurant. We ordered only vegan side dishes, specifically fries and vegan nuggets, yet the service was a complete disaster. An item that looked like nuggets was placed on our table and then taken away a total of five times, being placed on different tables around the room before being returned to us. The waiter then said, “sorry we weren’t sure whose food this was but it’s actually yours.” My whole family began eating, only for the waiter to come back three minutes later and tell us we had been given the wrong food. When we asked what nuggets we had eaten, he said it was ham. As Muslims, we don’t eat pork, so we were horrified by this response. We specifically ordered vegan side dishes for a reason. How could they mess that up so badly? Why did we eat here? Because we’re not from Manchester and we specifically went to a nice space to watch football. The waiter took the dish away, leaving us disgusted that we had just eaten pork for the first time. My mother, who wears a hijab, was with us, so it was particularly ignorant of the waiters to mistakenly give us pork. None of them took it seriously or even apologized for the mistake. Instead, when one waiter took the dish away, another one BROUGHT IT BACK and told us we could have the whole thing for free since we already ate it. I told him, “we literally just told the other waiter we don’t eat pork,” to which he responded, “oh okay!” with a smile and walked away. What a nightmare! It was incredibly frustrating to watch them mistakenly put those nuggets on five different tables before assuring us it was ours, only to then tell us they had made a mistake again after we had eaten it. Don’t they have a system to track which food belongs to which table? I also saw these waiters make multiple other mistakes, placing different food on different tables and having people call them back to say they didn’t order it. The waiters are both male with long blonde hair. How is this allowed? If someone had an allergy and mistakenly ate something they didn’t order, this restaurant could be sued. Someone who is vegan/vegetarian could also have been frustrated by this? But obviously, our case was not taken seriously because it wasn’t an allergy. This experience was unacceptable and I am still recovering from it."

Menu complet - 35 options

Tous les prix sont des estimations sur Menu.

Dessert

Sandwichs

Entrées

Indien

Plats Principaux

Plats De Poisson

Pub Classics

Fruits De Mer

Gelato & Sorbetto Par Capogiro

Pain

Amuse-Bouche

Miniatures

Terre Et Mer

Plats De Bœuf

Poulet Frit

Spécialités Végétariennes

Salades

Small Plates And Sharers

Nibbles

Beers 4 Pack Cans

Step 4 - Choose Your Drink

Plat Principal

Favoris Traditionnels

Plats

adrian adrian

Great lunch offer baguette chips and a pint for £11

Adresse

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Avis

Marcus
Marcus

That was okay. I've had better burgers in Manchester.


Nick
Nick

Well-run pub with good food choices, enjoyed it there.


Kerryanne
Kerryanne

Absolutely fantastic place food was perfect our server brad was excellent and catered to our every need,was an excellent day Voir le carte


Yvonne
Yvonne

Phil was my bartender he was Superb a good laugh and recommended great drinks loved the atmosphere too, can’t wait to go in again and try other stuff x


Mark
Mark

Plenty of options for dinner at this restaurant. Prices for beer are reasonable for the northern quarters. You may be able to find cheaper options elsewhere, but the restaurant is clean and the staff is friendly.


Christina
Christina

There was also a mix-up with our drinks order, and when we brought it to their attention, they suggested that we had ordered incorrectly on the app. We showed them that it was a glitch on the app and not our mistake. Our friends' Sunday dinners and the all-day breakfast were okay, but the mashed potatoes on three meals were hard and dry, and the roasted vegetables were overly cooked. I think I will give the place a miss for a while and see if things improve. Voir le carte


Evie
Evie

ordered some starters, was told after paying for a deal, that one wasn’t available, so we understood and changed the food, then food took ages to come, despite being only one of a couple of tables eating. when food came eventually, they had forgotten about the rest which turned up twenty minutes later, and cold. we sent back the food and took over half an hour to simply be heated up. not really good enough considering barely any other customers eating and being a relatively quiet atmosphere, so felt disappointed. some helpful staff at the bar, including nice girl, who helped out on her break, and a rushed waiter who appeared stressed with a lot of work, but overall not satisfied at all.


Ann
Ann

I first visited this pub a few weeks back with my mum when we went to Manchester to watch a show, today we went again to Manchester to watch another show and we had to visit this place again for lunch. On both occasions the food and service was definitely 5 star, the pub has a great feel when you walk in and the staff are very welcoming. The prices for both food and drink are also very reasonable. When we went today we noticed there'd been a menu change which I was a little disappointed about because I wanted to order what I'd had the first time but it was no longer on the menu. When I spoke to a member of staff about the new menu I mentioned what I'd ordered the first time, he then took it...


Batrisyia
Batrisyia

I am deeply disappointed with my recent experience at this restaurant. We ordered only vegan side dishes, specifically fries and vegan nuggets, yet the service was a complete disaster. An item that looked like nuggets was placed on our table and then taken away a total of five times, being placed on different tables around the room before being returned to us. The waiter then said, “sorry we weren’t sure whose food this was but it’s actually yours.” My whole family began eating, only for the waiter to come back three minutes later and tell us we had been given the wrong food. When we asked what nuggets we had eaten, he said it was ham. As Muslims, we don’t eat pork, so we were horrified by t... Voir le carte

Catégories

  • Kebab Savourez nos délicieux kebabs, grillés à la perfection et débordant de saveur. Choisissez parmi une variété de viandes et d'épices vives, servis avec des accompagnements frais. Parfait pour un repas satisfaisant et savoureux.
  • Steak Savourez des morceaux de steaks juteux et tendres, grillés à la perfection par des experts. Chaque bouchée offre une explosion de saveurs, servie avec des accompagnements classiques et des sauces délicieuses pour rehausser votre expérience culinaire. Voir le carte
  • Seafood Plongez dans les prises les plus fraîches de la mer avec notre sélection de fruits de mer, proposant des plats exquis préparés avec des poissons et fruits de mer de haute qualité. Savourez les saveurs de l'océan à chaque bouchée !
  • British Traditionnel et copieux, le menu britannique propose des classiques réconfortants comme le fish and chips, des rôtis succulents et des tourtes savoureuses. Redécouvrez des favoris familiers, préparés avec amour à partir de recettes intemporelles et d'ingrédients frais, locaux.

Commodités

  • Wifi
  • Beer
  • Carte
  • Wine
  • Menu
  • Visa Card

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