Chantrey's At The Imperial

Vaughan StreetThe Promenade, Llandudno, United Kingdom

🛍 Pizza, Asiatic, European, Vegetarian

4.6 💬 152 Avis
Chantrey's At The Imperial

Téléphone: +441492877466

Adresse: Vaughan StreetThe Promenade, Llandudno, United Kingdom

Ville: Llandudno

Menu Plats: 35

Avis: 152

Site Web: https://www.theimperial.co.uk/restaurants-in-llandudno/

"I have stayed for years off and on and love this hotel. However on this occasion, which was a surprise birthday meal for my partner, we found the main dining room chilly and we were sitting under a speaker. In all fairness the staff were lovely but we decided to move to the terrace to be near a hot radiator. We were told we could not have silver service out there. We waited ages for a desert menu and watched the young man talk to customers for about ten minutes before coming to us. Disappointing this time I am afraid, although I would go back in warmer weather. The hotel itself is lovely to stay at and the staff are accommodating and pleasant."

Menu complet - 35 options

Tous les prix sont des estimations sur Menu.

Dessert

Desserts

Plats Principaux

Salades

Accompagnements

Entrées

Gnocchi

Combinaisons De Sushis

Bœuf

Quesadillas

Poulet

Salade

Menu Classiques De Poulet De Nathan

Soupes

Plats De Légumes

Grillé

Sweet Finales

Burger

Petit

Small Or Share

À Grignoter

Soupes Et Salades

Sides & Salads

Selection Of Finger Sandwiches

Tea & ...

Sandwichs

Douceurs

Scott Scott

The food was nice the waiters were very pleasant nothing was too much trouble all afternoon was great

Adresse

Afficher la carte

Avis

Harrison
Harrison

Loved the food. Staff very pleasant and attentive. Only criticism was the dining area was a little cold.


John
John

Thoroughly enjoyed the whole dining experience. Great service, lovely staff and delicious food! Excellent!


Ethan
Ethan

The quality of food and service was very good. Maybe it was a small atmosphere. Overall, we would visit again. Voir le carte


Duncan
Duncan

Great location and super view of the sea during the meal. The service was very good. Had a nice lunch before a short walk to the theatre.


Wendy
Wendy

Great choice of cakes all freshly baked, 7 each eaten in lovely quiet area with stunning views over the sea. Beautiful surroundings very tastefully decorated and immaculate interior. Will definitely be returning.


Benjamin
Benjamin

My mum and dad have been coming here for years. Lovely hotel, fantastic staff, always friendly. For the past few years just dad and I. We love coming back, and it never changes. Food is great quality, and a good price. I’m gluten Intolerent and I’m always catered for x looking forward to coming back soon Voir le carte


Grant
Grant

Lovely afternoon tea in a beautiful spot. Nice window seat overlooking the sea. It was a perfect spot for catching up with my friend. The only thing that let it down was the service, when we had finished our afternoon tea we had to go and find someone for more drinks. It would have been nice if someone could have come to our table and asked.


Scott
Scott

we dropped on 7/3/2023. the food was amazing and the personal was brilliant especially the Scottish gentleman who had remembered our names when we met earlier on the day, shortly after we arrived when we waited to check. I had to start the wood pigeon and that was delicious. the special for the main wh8ch was pork and seasonal veg roasted, again really beautiful and the cheese for dessert.


Scott
Scott

I have stayed for years off and on and love this hotel. However on this occasion, which was a surprise birthday meal for my partner, we found the main dining room chilly and we were sitting under a speaker. In all fairness the staff were lovely but we decided to move to the terrace to be near a hot radiator. We were told we could not have silver service out there. We waited ages for a desert menu and watched the young man talk to customers for about ten minutes before coming to us. Disappointing this time I am afraid, although I would go back in warmer weather. The hotel itself is lovely to stay at and the staff are accommodating and pleasant. Voir le carte

Catégories

  • Pizza Plongez dans nos pizzas parfaitement cuites, élaborées avec de la pâte étirée à la main, une sauce tomate riche et un mélange de fromages gourmets. Chaque tranche éclate de garnitures fraîches, garantissant une bouchée délicieuse à chaque fois.
  • Asiatic
  • European Savourez un voyage culinaire à travers l'Europe avec notre menu savamment élaboré, mettant en vedette des plats authentiques de France, d'Italie, d'Espagne et d'ailleurs, en utilisant les ingrédients les plus frais pour donner vie aux saveurs traditionnelles.
  • Vegetarian Régalez-vous de notre collection vibrante de plats végétariens, élaborés avec les légumes les plus frais, des saveurs riches et des épices savoureuses. Savourez une assiette saine et délicieuse qui célèbre les meilleurs ingrédients de la nature.

Commodités

  • Amex
  • Beer
  • Carte
  • Wine
  • Menu
  • Wifi

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81 Station Road, LL31 9DF, Conwy, United Kingdom

Carte • Cafés • Pizza • European • Vegetarian


"Whenever I get the inclination to write a review it’s usually because it’s so good and I want to shout about my experience to everyone… however this is not my usual 5* recommendation! As locals we have visited this cafe on a few occasions for breakfast or a coffee stop. It’s a great location, nice decor, dog friendly and delicious food. What’s not to like? Well, the staff, or more specifically the owner! She lacks any customer service skills, she smiles through gritted teeth, orders her staff around while she stands observing (or waiting for an argument . Each time we’ve visited she’s had an issue with something. Once she argued with me because I asked for my latte to be served in a cup rather than a tall glass. She proceeded to try and educate me on coffee making (I’m barista trained ! She reluctantly gave me it to me in a mug with a jug of extra milk which wouldn’t fit into the mug anyway! More recently we arrived, it was quiet, and chose to sit in the window (the largest table as we had our dog and didn’t want him to be in the way. She rushed over and demanded we sat at another table because she “couldn’t afford for us to take up a larger table”. We moved without an issue but she was very confrontational (as always and made the rest of our dining experience uncomfortable. So uncomfortable in fact that despite being ravenous we almost didn’t order. The cafe remained quiet throughout our time there, plenty of empty tables and yet she proceeded to use the larger window table to accommodate her staff, herself and a friend who popped in. How is that fair? So my advice to you as a fellow catering/ hospitality manager is… Learn from your Trip Advisor feedback, Book yourself on a free customer service course and lead by example and if you are worried about costs reduce the number of staff. 5 staff on duty in a cafe that seats approx 25 people at full capacity is not needed. Maybe the owner should put her feet up at home and let the lovely younger people do their thing. They all look so nervous around her and are almost too afraid to speak. I’m sure they’d do a far better job without her monitoring their every move. Even the Chef (her husband maybe? looks petrified of her!! Certain people are not cut out for customer facing roles and she is one of them! I’m pretty sure she doesn’t read any of these reviews as she’s been like this since my first visit 5 years ago!! What a shame. This place could be a thriving business and a welcoming village cafe but I’m sure her confrontational attitude and unwelcoming nature put people off from returning. Such a shame as the food and coffee are delightful"