Téléphone: +442033769315,+447989549923
Adresse: 38-39 High Street, Hampstead, Camden, United Kingdom
Ville: Camden
Menu Plats: 35
Avis: 1967
Site Web: https://www.itsu.com/location/hampstead/
"I took my mother here for lunch as a pick me up after a terrible morning.Firstly we were ignored at the door so sat down and waited to be approached.The waiter was very short with us as if we were inconveniencing them by wanting to order.We got the Chicken Baguette as it used to be a favourite of ours when we used to come here occasionally. When it arrived the chips were cold and there was hardly any chicken in the baguette. I have never complained in a restaurant before but given their rude demeanour and now insulting portion for a hefty £12 you would expect at to have more than a crusty roll dumped on your table.The waiter was outraged that we dared to ask for the chips to be hot and the baguette to be full and got even ruder. The manager came over and was then equally condescending as if we were trying to get a free meal! It was such a horrible experience that we paid and left as quickly as possible. The manager didn’t want a bad review so she scribbled out on our receipt that we could come back for a free dish next time but after that we would never go back. They clearly invest their time in their regulars who given its Hampstead location are good tippers. Such a shame after going here for so many years.My sister did however return a few weeks ago with the voucher I had as I didn’t want to go back and she said that the service was fine and had no problems. She was lucky to get a friendly waitress and a smooth visit."
Menu complet - 35 options
Tous les prix sont des estimations sur Menu.
Plats Principaux
Bread & Nibbles
Entrées
Spécialités Grillées & Braisées
Our Famous Croques
Salades
Salade
Pâtes
Plats Aux Œufs
Omelette
Omelette délicieusement moelleuse avec des œufs frais, garnie de fines herbes et fromage fondant.
Pâtisseries Salées
Crêpes
Du Terroir (À Partir De 17H00)
Our Burgers
On Toast
Soupes & Entrées
Sandwich Ouvert
Plats Chauds
Végétarien
Viande & Plus
Cuisine Américaine
Soupe
Croques
Croque-Monsieur
Croque Monsieur : un sandwich chaud à base de jambon de Paris et fromage fondant, gratiné au four pour une touche croustillante.
Divers
Roger
Great, excellent service and great food, environment very clean friendly staff.
Adresse
Avis
Tim
Just what was needed after a long day at the UCLH. Great selection and the chocolate mousse was yummy.
Visited
Andy was exceptionally friendly, helpful and professional and certainly enhanced what was a very good breakfast.
simonsecure1
Had to wait a while to be served and when the eggs benedict arrived the eggs were hard and the muffin was over cooked! . Voir le carte
abel
Delicious and fresh food ! I love the chicken teriyaki rice Pot . Very friendly staff and and excellent customer service .
MM
Food fresh not very Tasty,the staff Is not much motivated and welcoming can't replay about the ingredients even you can't take out them of the food .
Em
This was my first visit to this location. The restaurant is nice, big, and spacious with a clean atmosphere. Ordering on the automated machines was easy. The staff were friendly and pleasant. I only tried the spicy miso soup, which was good. Voir le carte
Esme
Really upset my experience. I got a sushi festival yesterday which consists of salmon and avocado sushi and around 30 minutes later I felt sick and had realised I had food poisoning from the salmon! First time ever getting food poisoning from itsu!!
judesummers
Popped in for an informal lunch whilst doing the rounds in my village. I know its a chain but the service is still personal and was given a choice of seating on arrival. I always like a window seat looking onto the high street... perfect for star spotting on ;)I am not a massive wine buff but the house red was lovely. Starters and the mains came out quickly and had no complaints. Will certainly be popping back in soon. Great for a quick spot of lunch without having to pay over the odds in an affluent location.
xzoecx
I took my mother here for lunch as a pick me up after a terrible morning.Firstly we were ignored at the door so sat down and waited to be approached.The waiter was very short with us as if we were inconveniencing them by wanting to order.We got the Chicken Baguette as it used to be a favourite of ours when we used to come here occasionally. When it arrived the chips were cold and there was hardly any chicken in the baguette. I have never complained in a restaurant before but given their rude demeanour and now insulting portion for a hefty £12 you would expect at to have more than a crusty roll dumped on your table.The waiter was outraged that we dared to ask for the chips to be hot and the b... Voir le carte
Catégories
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Cafe Profitez de notre sélection de cafés dynamiques, offrant un éventail de cafés fraîchement préparés, de thés artisanaux et de pâtisseries délicieuses, associés à une ambiance chaleureuse pour une expérience culinaire délicieuse.
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Steak Savourez des morceaux de steaks juteux et tendres, grillés à la perfection par des experts. Chaque bouchée offre une explosion de saveurs, servie avec des accompagnements classiques et des sauces délicieuses pour rehausser votre expérience culinaire. Voir le carte
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Coffee Savourez notre sélection de cafés riches et aromatiques, habilement préparés pour éveiller vos sens. Du classique expresso aux lattes crémeux, découvrez le mélange parfait pour commencer votre journée sur une note savoureuse.
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French Cuisine française classique mettant en valeur une élégance intemporelle, notre menu propose des plats riches et savoureux élaborés avec des techniques traditionnelles et des ingrédients de saison, promettant une expérience culinaire inoubliable. Bon appétit !
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