Téléphone: +442380472002,+442382027097
Adresse: Botley Road, Southampton, SO30 3XH, Eastleigh, United Kingdom
Ville: Eastleigh
Menu Plats: 15
Avis: 1027
Site Web: http://www.ageasbowl.com/beefys
"We stayed in this beautiful hotel before going on a cruise from Southampton. We had read about this amazing restaurant so were excited to eat here. The service was shocking. We had been in the spa since we arrived so we deliberately booked a late dinner to avoid the rush. It was clear that it had been extremely busy before we arrived but when we arrived most people had finished eating. We stood at the point waiting to be seated for over 10 minutes as staff walked past us many times with their heads down. They had nothing in their hands so we didn’t understand why people kept walking past us but no-one would seat us. Then this was the same for the rest of our evening. We waited over half an hour after being seated to be offered drinks, then another 15 minutes before we ordered. We were becoming more and more aware that it was getting later and maybe the kitchen would close. My husband actually let out a dramatic noise at one point saying that he was dying of hunger while staff walked past. I of course was embarrassed but we were still ignored. When we did eat the food was delicious but the service was the worst I have ever received anywhere. We asked to take our dessert to our room as it had got so late. My husband ordered a chocolate dessert that was given in a box to take to the room. Our breakfast experience was better as we were staying in the hotel but I have never received such terrible service before or since."
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