"Spuds and Berries used to be one of our favourite spots for breakfast/lunch, seems the last couple of times it’s been a little disappointing, food still ok but just as good as other places serving similar menus. The first time we went, my partner asked if he could have scrambled egg instead of the fried egg, to which he was told no because it costs too much to make scrambled egg, he requested no egg but maybe an extra slice of bacon, his breakfast arrived absolutely piled with extra bacon, yet couldn’t have the scrambled egg because it was too costly? Today we went for breakfast, instead of asking for the scrambled egg, we asked if the egg in general could be replaced with a hash brown which was the exact same price as the egg on the ‘extras’ list, we was told no we wasn’t allowed to do that, it used to be allowed but became confusing for the chef when there was big tables… There was no big tables, in fact only 5 people in the whole place, 2 of them was us. As I work in a restaurant myself, I do understand there needs to be a line drawn somewhere but wow, talk about keeping the customers happy… definitely didn’t seem bothered about that at all, and this is no insult to the front of house, they’re only doing as they’re told. It’s sad to see you have got rid of the tea leaves and strainers with the pot of tea, that was always a nice touch, now just replaced by your bog standard tea bag. The breakfast it’s self was ok… not a great deal of seasoning on the full Yorkshire and the Hollandaise sauce on the Eggs Royale was cold but other than that, it was edible. These may be really petty issues but they’re stuff that would personally make our eating out a much nicer experience, especially when things don’t come cheap. Safe to say, we won’t be returning now, I just hope one day it can back to a place it once was."
