Téléphone: +441305832117
Adresse: Sutton Road,, DT3 6LW, Weymouth and Portland, United Kingdom
Ville: Weymouth and Portland
Menu Plats: 15
Avis: 9969
Site Web: http://www.thespringhead.co.uk/
"abusive customers and unforgiving management. it’s such a shame that a pub like the springhead allows itself to be let down by the clientele and management, and how the latter handles issues relating to said clients. there’s been google reviews in the past few months about terrible clientele and i don’t imagine mine will be the last. we came here for an afternoon sunday roast. the food was lovely, and the walk we made before hand was scenic and full of life. upon leaving, i was with my mother who was taking a photo of the outside seating area. an older man stood up, one we’d seen be greeted by name inside by the carvery area. obviously a regular. he began to walk towards my mother, raising both crutches at her whilst threatening her not to take pictures of him. his language was abusive, we could handle this, but the spoilt experience was the reaction of the manager to this abuse towards us. she had told us that she didn’t care about the abusive language, and seemingly blind to the fact that he’d threatened to hit my mother with his crutches, and instead told us that leaving a bad review would damage the reputation of her pub. she had claimed to not know the man, although he’d addressed her by her name when she came outside, and he’d been addressed by his by another member of staff inside. we are paying customers. you do not expect to come somewhere with management that belittles you rather than proactively disputing a situation with a customer they are familiar with. by letting these regular customers speak to tourists like this, you allow yourself to have reviews like mine posted. it’s ridiculous to think that you are not responsible for YOUR regulars. this reflects on how you hold yourself as a business. a terrible shame overall, management needs to have training courses on customer service to ensure this doesn’t happen again."
Menu complet - 15 options
Tous les prix sont des estimations sur Menu.
Dessert
Indien
Roti
Pain plat indien léger et feuilleté, idéal pour accompagner des plats en sauce ou des curry.
Plats De Poisson
Plats Principaux
Lasagne
Lasagne : Pâtes feuilletées au bœuf, sauce tomate, ricotta et fromage fondant, cuites au four à la perfection dorée.
Fruits De Mer
Pain
Burger
Sandwichs
Soupes
Accompagnements
Side Orders & Appetizers
Bob
Beautiful venue, Top rate service Food pure Quality!!!!
Adresse
Avis
Leen
Great food!!! Pretty interior in a cute town. Just did not like that we could not choose where to sit
Amy
Best Sunday roast I've ever had that's not been home cooked. Only given 4 stars because it took 45 for us to get our turn to go up to the carvery which is too long when you've booked a specific time/table.
Julie
Meeting friends here. Food was good. Pub is great but wasn’t busy at 12:00 which was lovely! Service was very slow (perhaps this was because we weren’t ready on their first ask! and we had to ask on every count. Good parking. Beautiful quiet village! Voir le carte
Elizabeth
Lovely pub with great views, great garden and children's play area. We came on a Friday for the pizza, but the guy was really rude and aggressive so ate from the pub menu instead. Absolutely delicious food! We loved the corn ribs and got to eat them in peace while the children played. Dream!
Dave
Scampi portions in kids’ meals very small (3 pieces! ; dog dirt in the children’s play area; gastro pub prices but you have to get your food yourself on a beeper system; gas had run out at the bar so no lagers or soft drinks on tap; average pub food; chips were excellent; relaxing atmosphere in the garden.
Sally
Awful service rude waitress not apologetic at all for terrible food waits over an hour everyone was complaining and they were not really bothered that no one was happy. Probably why they take the money first. Food wasn't too bad when it eventually arrived . But the wait ruined the mood specially when you have children and dogs with you. Didn't even seem very busy ! Lovely setting best thing was the pond stream outside the pub . Voir le carte
Deta
Well, what can I say about this place. The staff were nice and courteous, except the guy carving the meat but the food was not very good. We had the carvery, beef was good and the gammon but the turkey we had was very fatty and the pork was just bits. The potatoes were not roast. We thought they forgot to put them in the oven!! Usually, you get given your meat, and then you help yourself to the rest, but not here, they put the other bits on for you. And the lighting was very poor. Not worth the price you pay for it. Would not recommend and definitely will not be returning.
Jp
Excellent pub, came across on a longish walk. Wonderful welcome from the 2 Team Members who restore faith in high standards of hospitality. Menu had a few vegan options- hooray. My vgn chicken burger was one of the best I've ever had and huge, wife's vegan curry not quite the same marked and lacked sauce but still grateful to see some options. Vegan friendly keg range too, all ok apart from Pravha which isnt vegan. Anyway, lovely tucked away, impossibly nice classic English hamlet location, opposite a stream. Didnt want to leave! Revisit October 23, not quite so great as previous visits and less vgn options but still very nice smarter premium country pub Revisit Aug 24 and this place is gett...
Abigail
abusive customers and unforgiving management. it’s such a shame that a pub like the springhead allows itself to be let down by the clientele and management, and how the latter handles issues relating to said clients. there’s been google reviews in the past few months about terrible clientele and i don’t imagine mine will be the last. we came here for an afternoon sunday roast. the food was lovely, and the walk we made before hand was scenic and full of life. upon leaving, i was with my mother who was taking a photo of the outside seating area. an older man stood up, one we’d seen be greeted by name inside by the carvery area. obviously a regular. he began to walk towards my mother, raising b... Voir le carte
Catégories
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Pub Profitez d'une ambiance animée avec nos classiques du pub. Des burgers copieux et du fish and chips aux tartes savoureuses et aux bières artisanales, notre menu promet une expérience conviviale idéale pour se détendre entre amis.
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Steak Savourez des morceaux de steaks juteux et tendres, grillés à la perfection par des experts. Chaque bouchée offre une explosion de saveurs, servie avec des accompagnements classiques et des sauces délicieuses pour rehausser votre expérience culinaire. Voir le carte
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Vegan Régalez-vous avec notre menu végétalien, offrant une sélection vibrante de plats à base de plantes élaborés avec des ingrédients frais et de saison. Savourez des repas savoureux qui sont aussi nourrissants que délicieux.
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British Traditionnel et copieux, le menu britannique propose des classiques réconfortants comme le fish and chips, des rôtis succulents et des tourtes savoureuses. Redécouvrez des favoris familiers, préparés avec amour à partir de recettes intemporelles et d'ingrédients frais, locaux.
Commodités
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Wifi
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Seating
- Carte
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Visa Card
- Menu
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Live Music
