The Port Royal - Menu

Weirfield Path, EX2 4, Exeter, United Kingdom

🛍 Pubs, Full, Steak, Lunch

4.2 💬 1413 Avis
The Port Royal

Téléphone: +441392272360

Adresse: Weirfield Path, EX2 4, Exeter, United Kingdom

Ville: Exeter

Plats: 6

Avis: 1413

Site Web: http://www.theportroyal.co.uk/

"Came here for lunch. Staff weren't too friendly. Service was a bit poor as for got my friends panni. Was told after ordering that I couldn't have cheese chips cause they didn't have enough to do cheese sandwich or panni if there do cheese on chips ? Good choice of on tap largers beers etc apart from they didn't have 2 cause they were waiting for delivery. They were very child and dog friendly. Menu is good but portions were very small. Also couldn't be bothered to turn on the separate fryer to do gluten free. (There own words from the chief)"

Menu - 6 options

Tous les prix sont des estimations.

Fred Fred

Nice sitting by the river with a drink great setting

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Avis

Jason
Jason

Nice work bash with a great buffet. Thanks a lot. Did enjoy the evening.


Martin
Martin

Nice food, warm service, nice location, especially on a sunny day, evening .


Emma
Emma

Great they do free pool on Wednesdays will go again. Nice drinks and clean loos


Arwyn
Arwyn

Lovely pub on the river. Good selection on top and a lovely bar man. Dog friendly also.


Katie
Katie

Really lovely location, dog friendly and child friendly. Reasonably price drinks. Food very tasty.


David
David

Regular stop on the annual Men's walk for Hospiscare. Despite the crowd descending plenty of staff giving great service.


Tony
Tony

Great stopping point when having a walk along the river in Exeter. Dogs as well as their walkers welcome. There is a new menu as well as a good selection of drinks. 5 mins from the quay. also a free pool table once a week.


Becca
Becca

We came here on Sunday afternoon for a late lunch after walking the dog. Our group ordered quinoa and beetroot burgers, beef burgers and fish chips, and all of it was excellent! The triple cooked chips with the fish chips were some of the nicest chips I’ve ever had. Great service and delicious food, and dog friendly too, really lovely visit, thank you!


David
David

Came here for lunch. Staff weren't too friendly. Service was a bit poor as for got my friends panni. Was told after ordering that I couldn't have cheese chips cause they didn't have enough to do cheese sandwich or panni if there do cheese on chips ? Good choice of on tap largers beers etc apart from they didn't have 2 cause they were waiting for delivery. They were very child and dog friendly. Menu is good but portions were very small. Also couldn't be bothered to turn on the separate fryer to do gluten free. (There own words from the chief)

Catégories

  • Pubs Découvrez une atmosphère chaleureuse avec des repas copieux, des bières artisanales et des plats de pub classiques. Savourez des plats réconfortants comme le fish and chips, les burgers et les ailes de poulet, accompagnés d'une pinte rafraîchissante ou d'un cocktail créatif.
  • Full Savourez une délicieuse gamme de saveurs authentiques avec notre menu soigneusement élaboré. Régalez-vous avec une variété de plats, confectionnés à la perfection, offrant quelque chose pour chaque palais.
  • Steak Savourez des morceaux de steaks juteux et tendres, grillés à la perfection par des experts. Chaque bouchée offre une explosion de saveurs, servie avec des accompagnements classiques et des sauces délicieuses pour rehausser votre expérience culinaire.
  • Lunch Régalez-vous avec nos propositions de déjeuner, où des ingrédients frais et des saveurs mondiales se conjuguent pour créer des repas satisfaisants. Choisissez parmi un éventail de salades, de sandwiches et de plats copieux pour une escapade culinaire à la mi-journée.

Commodités

  • Seating
  • Visa Card
  • Mastercard
  • Reservations

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"Owner rude and arrogant! And you can’t trust them and they won’t make your order right by just saying too busy to make it right! I called in to make a booking but told no tables available but I could place an order for takeaway so I ordered two gluten free pizzas. I also asked what size are the gluten free pizza crust and was told 11”. I was told I would need to wait 1 hour 30 minutes and I agreed. I ordered the Gluten free 11 “ crust as advised for one Olive Tree and one Garlicky . When I arrived, I asked the person with the pizzas to confirm the gluten free pizzas. She looked a bit worried and said they were not gluten free. I asked the other girl if I would have to wait another 1.5 hrs and she said they would expedite my pizzas. The owner came over and said he had two vegan pizzas for 8:30 pm and I said that is not what I ordered. He said he was too busy to remake the pizzas. He said the girl that took the order said she didn’t remember gluten free was ordered. As a Celiac , those are the first words out of my mouth when I order any food and I also inquired the size of the gluten free crust and frequently they are pre-made and sealed and I was told they are 11”. He would not remake the pizzas as he said he has to trust his staff. So he implies the customer are lying and uses it as an excuse to not make it right. It doesn’t excuse not remaking the pizzas correctly as ordered gluten free as I was told a few minutes earlier. I assured him I ordered both pizzas gluten free and my wife came in and also confirmed as she heard me place the order on the phone. I realize this pizza must be well done and popular but not to remake the pizzas and imply me a liar and refusing to remake them is unprofessional. I find his behavior arrogant, rude and unprofessional and just because he went to Italy to learn how to make pizza doesn’t make him a good owner and manager. Hopefully, he won’t blow off this review but learn from it. Always make it right for your customers! And never insult your customers! It also suggest he doesn’t care about his customers because he is too busy. He walks away and just repeats he has to trust his employees. Poor excuse for not making the pizzas as ordered! Employees can make mistakes and as a Coeliac I will also double check as I did when I came to pick up the pizzas. I would advise Coeliacs to not try these pizzas as you can’t trust them to make them to your order. Peace be with you! Dietary restrictions You cannot trust this place to make your gluten free as ordered and they won’t remake it if they made it wrong and just say I have to trust my staff. Very Poor attitude from an owner and a bit arrogant! Customers don’t appear to be important and must be lying if they get an order wrong."