The Olde Royal Oak - Carte

Wetton, Staffordshire Moorlands, United Kingdom

🛍 Fish, Steak, Ice Cream, Breakfast

4 💬 1352 Avis
The Olde Royal Oak

Adresse: Wetton, Staffordshire Moorlands, United Kingdom

Ville: Staffordshire Moorlands

Menu Plats: 7

Avis: 1352

"Sunday Lunch 18th Feb 2024 Booked in with Diane and Gary about 1 week prior for a birthday meal. We had a table of 17 people, which they were able to accomodate for perfectly. I was absolutely happy to pay £5pp deposit, and once we arrived we were greeted to a nice corner of the pub (which also didn't interfere with other diners), and great hospitality. The bar team were always on the ball with us, appreciated given the number. If we wanted drinks we could go to the bar and get them easily. Now to the food again we had a big table so had to pre book, but this was expected and fine! Within about 30mins of arrival food was served for us all which was absolutely fantastic quality. The roasts in particular were very much enjoyed beef slices cut very generously i must say! Everyone enjoyed and a great birthday was had I'd absolutely reccomend for big groups and small! Diane and Gary were very helpful, straightforward to plan with via email and very hospitable on arrival. Couldn't have asked for more! Thanks again Sam"

Menu complet - 7 options

Tous les prix sont des estimations sur Menu.

Dessert

Sandwichs

Indien

Burger

835alicec 835alicec

Fab food and friendly staff. We had a lovely afternoon. Worth a stop if you're in the area. We will definitely return!!!!

Adresse

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Avis

peterwN5641RE
peterwN5641RE

Great Sunday lunch at the Royal Oak, after a rather wet and windy walk. Perfect food for hungry hikers with a roaring fire and friendly hosts.


Philip
Philip

A pre-booked group of twelve for dinner, we had great service and excellent food (the steaks were particularly good). A warm ambience, and very friendly staff.


pauline
pauline

Hi Diane Gary Just to say a big thank you. Just what we needed a warm welcome good food after our days work moving our Daughter Son in law into there new home in Wetton . Probably see a lot more of you in the future Thank you Voir le carte


Lisa
Lisa

Went in with a massive group after a very long hike, desperate for a little comfort. The man and lady who served us swore at us, were hideously rude, made it apparent they didn’t want us there and frankly, lost out on a lot of...


Jago
Jago

This is an amazing place we thoroughly enjoyed our stay here very nice food and good service, staff were amazing and let us stay here while we waited 3 hours to get picked up because we got stranded. Highly recommend if your in the area


C8525YGmiket
C8525YGmiket

We visited the Royal Oak last Sunday for a meal with family after a walk in the local aea. The owners and staff were very hospitable and the food was good. I've also called in before for a quick pint after a walk and always found it welcoming. Great traditional pub. Voir le carte


Trek34148049532
Trek34148049532

Fantastic family freindly pub with lots of options for dairy free/ vegan/ gluten free. There was a lovely atmosphere and the pub Felt very warm and welcoming. Looking forwards to going back again. Very nice to eat a truly homemade veggie burger aswell rather than a soya burger. Also made to feel completely at ease breast feeding my baby boy.


Rob
Rob

Diane, Gary all of the staff especially Wilma are absolutely lovely always do everything they possibly could to accommodate us. I'm lactose gluten intolerant my wife has allergies aswell, they really do their best not only to meet our dietary needs but also to make us feel comfortable when ordering. Lovely people. Thankyou everyone! Looking forward to our next visit!


Samuel
Samuel

Sunday Lunch 18th Feb 2024 Booked in with Diane and Gary about 1 week prior for a birthday meal. We had a table of 17 people, which they were able to accomodate for perfectly. I was absolutely happy to pay £5pp deposit, and once we arrived we were greeted to a nice corner of the pub (which also didn't interfere with other diners), and great hospitality. The bar team were always on the ball with us, appreciated given the number. If we wanted drinks we could go to the bar and get them easily. Now to the food again we had a big table so had to pre book, but this was expected and fine! Within about 30mins of arrival food was served for us all which was absolutely fantastic quality. The roasts in... Voir le carte

Catégories

  • Fish Régalez-vous avec nos plats de poisson exquis, conçus à partir de la prise du jour la plus fraîche. Des grillades favorites aux ragoûts savoureux, notre menu célèbre la richesse de l'océan avec des saveurs pour satisfaire tous les palais.
  • Steak Savourez des morceaux de steaks juteux et tendres, grillés à la perfection par des experts. Chaque bouchée offre une explosion de saveurs, servie avec des accompagnements classiques et des sauces délicieuses pour rehausser votre expérience culinaire. Voir le carte
  • Ice Cream Un délicieux assortiment de glaces crémeuses et artisanales avec une variété de saveurs allant de la vanille et du chocolat classiques à des options uniques comme le miel de lavande et la mangue épicée, parfait pour satisfaire votre envie de sucré.
  • Breakfast Commencez votre journée avec nos délicieuses options de petit-déjeuner, allant des œufs et crêpes classiques aux smoothies et yaourts sains. Parfait pour un repas copieux ou une collation légère du matin !

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"After visiting this pub a few years ago we decided to return for a late Father’s Day meal and our first meal out since having our baby 3 weeks ago, and wow what a disappointment. Staff wearing whatever they picked up out of the wardrobe, flip flops, wellies, if working in a hotel dining area I’d expect if not a uniform, at least to be served by staff dressed like they were at work and not at home. We waited 10 minutes to be served for a drink at the bar before heading to our table, despite their being 2 people in front of us. Staff were clearly overwhelmed and incompetent. To give more detail, it was quite possibly the worst dining experience I have ever had, s complete lack of any interpersonal skills among the staff and customer service non existent. These people should categorically not be working in a public facing job. There were 6 of us and we had a meal missing from our table, despite the waitress reading our order back to us. Waitress came to see if everything was ok and realized a meal was missing, she then walked off with no apology and did not return to the table to update us with what had happened or how long we would have to wait for the missing meal. After ten minutes she returned and stated ‘I’m trying to get the chef to make that for you’, after 15 minutes the manager came and stated the same ‘I’m trying to get the chef to make that for you’ after 20 minutes of waiting we told the waitress to cancel the missing meal as the rest of the table had finished, after 30 minutes the meal then arrived at the table after it had been cancelled. What establishment is it when the staff state they are ‘trying’ to get their chef to do their job? Another meal was ruined, steak supposed to be served medium rare, was that over cooked was the equivalent to chewing a leather boot. One member of our party has a severe gluten allergy and ordered a gluten free chicken curry and another member of our party ordered a standard gluten free curry, when the curry came out I asked if that was the gluten free one to which the waiter said ‘what is gluten free?’ Waitress serving our meals stated numerous times that she ‘couldn’t be arsed’, ‘I can’t be bothered’, my partner went outside and the waitress was outside and she stated to him she wasn’t going back inside and that she was hiding from the tables. She then asked my partner if he wanted to go into the kitchen to speak to the chef regarding his missing meal as when she had gone in the chef had called her and the manager ‘f*cking stupid’. 1. not a customers job to speak to the chef, that is the staffs job to query where a tables food is, 2. Why on earth you would relay altercations between staff to a customer I will never understand. We over heard the manager arguing with another customer at the bar when they were trying to order a meal, the manager turned to them and stated she wasn’t going to serve them any food or drink. When we queried our bill and explained all of our issues from the missed meals, complete lack of customer service, over cooked food etc, we were met with a waitress who looked down at her notepad the whole time, didn’t even look interested with what we were saying she clearly wasn’t (the same waitress who told us earlier that she ‘couldn’t be arsed’ , she then walked away from the table without saying anything to us. Her manager then came to the table and had the same uninterested, argumentative attitude, shouting at us that we had made her waitress cry, when my partner stated he would not be paying the bill, that we would pay half of it, she then walked away from the table. Another member of our party then went to the toilet and on his walk back through the bar to return to the table was told ‘don’t bother leaving we have called the police’ whilst our whole party were all still sat in the dining room, thinking the manager was rectifying our bill and returning to the table!!!! At this point we then sat outside waiting for the police to arrive and when attempting to speak to the manager to attempt to rectify the situation she completely ignored us. Not hard to see why the staff have the cannot be arsed attitude when the manager has the exact same attitude. To conclude, I would not go back here if it was the last place on earth and would highly recommend that you do NOT spend your hard earned money here. To all the staff at this shoddy establishment I recommend selling up and getting a different job that requires never speaking to a customer because you all have no clue how to work in the service industry. Your attitude and conduct towards us as customers was disgusting, running your establishment how you are you’ll be closed in a matter of months and it’s nothing less than what you deserve."