Téléphone: +441557330517,+441557814335
Adresse: 10 Ann St, Gatehouse Of Fleet, Castle Douglas, Scotland, DG7 2HU, United Kingdom
Ville: Castle Douglas
Menu Plats: 16
Avis: 7889
"Absolutely appalling customer service from the owner. For the past 5 months, we 've enjoyed our time at the pub – great food and excellent staff, except for the owner. However, my recent experience was highly disappointing. I ordered a children 's chicken dinner for my dog, which the bar staff confirmed was fine and in a joking manner, advising me not to feed her from the plate When the meal arrived, I placed it in a dog bowl and began cutting it into smaller pieces. The owner 's response was completely unacceptable. She shouted across the bar, making me uncomfortable, and then came within inches of my face to drill me for what I’ve done, telling me I’m not in my living room. A piece of advice for Sophia: treat the locals as kindly as you do the tourists. If two staff members told me it was okay to feed my dog, there 's no reason to shout at me. And for those still reading this review, be cautious about sitting before 6 pm. She approached us at 5:50, cleared the menu we were reading for our 6pm order. She proceeded to inform us this table is now reserved and then pointed out 5 other tables we also can’t sit at. She eventually allowed us to sit at the table under the T.V. We ended up eating there, only for her to remove the reserved sign from our original table and casually remark, You could have sat there, oh well. I don 't know how things are done in Spain, but here in the UK, we value kindness, especially when you 're representing your own business. Sincerely, Louis x"
Menu complet - 16 options
Tous les prix sont des estimations sur Menu.
Dessert
Crème Brûlée
Crème brûlée onctueuse, garnie d'une fine croûte caramélisée.
Entrées
Accompagnements
Plats Principaux
Aloyau
Sirloin grillé, tendre et juteux, servi avec une délicieuse sauce poivrade.
Riz
Risotto
Risotto crémeux cuit à la perfection avec un mélange de champignons sauvages, parfumé au parmesan et fini d'une touche de truffe.
Plats De Poisson
Cuisine Mexicano-Américaine
Empanadas
Chaussons croustillants fourrés d'un mélange savoureux de viande, épices et légumes.
Végétarien
Plats De Bœuf
Salades
Indien
Poulet
Au Four*
Jenny
Lovely staff, average quality food but not expensive.
Adresse
Avis
Nigel
Didn't stay but enjoyed the meal in the bar. Food was good and varied Food drinks: As above Service: 5 Location: 5
Jo
Wonderful bar restaurant. We were able to bring the dog. The food was fresh and so good. Homemade chips. Great service. Service: 5 Location: 5
James
A very good pool table. I would of had an alcohol drink. However, due to the location of the pub and Scotlands, zero drink drive policy, I can't comment on the pub. Service: 5 Location: 5 Hotel highlights: Quiet Voir le carte
Gillian
That nice going back again tonight. Crab to start perfect mix of brown and white meat. Duck and roasted veg very nice too full for pudding. Had the local gin as well very nice. Staff help full and friendly. Service: 5 Location: 4
Ivan
Food drinks: Always good quality food,decent sized portions, not too big or small. Good variety for all tastes. Always warm and welcoming. Good food at a reasonable price. Service: 5 Location: 5 Hotel highlights: Kid-friendly, Great value
Kyle
The Masonic Arms in Gatehouse of Fleet is a charming and inviting destination that offers a warm retreat for visitors. The cozy atmosphere, delicious food, diverse drink selection, and added entertainment options make it a standout destination. Whether you're a local looking for a welcoming pub or a traveler seeking a delightful retreat, The Masonic Arms is a must-visit. Voir le carte
Mary
I did not stay at the hotel so I cannot provide a review on the rooms. However, I can say that the food was excellent and the service was great. The hotel is located in a charming rural village with convenient parking. Overall, the rooms received a 3 out of 5, the service a 5 out of 5, and the location a 5 out of 5. One of the highlights of the hotel is the picturesque view.
Helen
I recently discovered this restaurant and was thrilled with the incredible food and welcoming staff. I started with the dressed crab, which was delicious, followed by a mouthwatering breast of duck. My husband enjoyed a generous portion of scallops, expertly prepared with black pudding. We were very impressed with the chef's skills! The service was top-notch, and while the location was good, the real highlight was the excellent value for the experience.
Louis
Absolutely appalling customer service from the owner. For the past 5 months, we 've enjoyed our time at the pub – great food and excellent staff, except for the owner. However, my recent experience was highly disappointing. I ordered a children 's chicken dinner for my dog, which the bar staff confirmed was fine and in a joking manner, advising me not to feed her from the plate When the meal arrived, I placed it in a dog bowl and began cutting it into smaller pieces. The owner 's response was completely unacceptable. She shouted across the bar, making me uncomfortable, and then came within inches of my face to drill me for what I’ve done, telling me I’m not in my living room. A piece of advi... Voir le carte
Catégories
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Pub Profitez d'une ambiance animée avec nos classiques du pub. Des burgers copieux et du fish and chips aux tartes savoureuses et aux bières artisanales, notre menu promet une expérience conviviale idéale pour se détendre entre amis.
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Vegan Régalez-vous avec notre menu végétalien, offrant une sélection vibrante de plats à base de plantes élaborés avec des ingrédients frais et de saison. Savourez des repas savoureux qui sont aussi nourrissants que délicieux. Voir le carte
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British Traditionnel et copieux, le menu britannique propose des classiques réconfortants comme le fish and chips, des rôtis succulents et des tourtes savoureuses. Redécouvrez des favoris familiers, préparés avec amour à partir de recettes intemporelles et d'ingrédients frais, locaux.
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Scottish Découvrez les saveurs riches et copieuses de l'Écosse avec des plats traditionnels tels que le haggis, les navets et les pommes de terre, accompagnés de tourtes savoureuses et de saumon fumé tendre, offrant un goût authentique du patrimoine culinaire écossais.
Commodités
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Takeout
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Television
- Carte
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Card Payment
- Menu
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Parking Area
