The Lighthouse And Grill

Grace Neill's

➤ 33 High Street, BT21 0AH, Ards, United Kingdom

Steak • Seafood • Healthy • Chocolate

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"We have eaten in Grace Neill many times the food has always been very good and we enjoy the live music. Tonight we booked a table for 4 in the restaurant for dinner and enjoyed lovely starters and main courses. The problem arose when we realised that the table was flooded with water, my husband’s trousers were soaking and my dress could have been rung out. We drew this to the attention of the waitress who went and got the manageress. We suggested that the ice bucket was leaking. The manageress said this was unlikely, held it up in the air and then admitted that it was in deed leaking. She offered me some ‘blue towels’ to dry my dress off and when I declined she offered to take me ‘into the disabled toilet’, which I found rather bizarre and also declined. When the bill came £191) no gesture had been made to compensate for soaking our attire. I took the bill to the girls at the till and asked them to have another look at it, in light of our soaking clothes. The manageress returned to the table, with a new bill, having deducted an amount by way of compensation, for which we were grateful, but then she proceeded to comment that I had been rude to staff. Ironically, we found this comment rather rude in itself and also totally unnecessary. Having admitted that our dining experience was not perhaps 100%, it was rather counter productive to then claim we had been rude. It also further exacerbated our dissatisfaction. A disappointing end to what should have been another lovely meal in our local pub. Perhaps some management training in customer service would be useful."

Pier 36

➤ 36 The Parade, Donaghadee BT21 0HE, BT20 5BE, Bangor, United Kingdom

Cafés • Steak • Irish • Seafood

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"The chowder is great, although today we only got 1 slice of wheaten instead of the usual two not a big deal but thought it was worth mentioning. Service was a bit slow today and the place wasn't all that busy so not sure what happened there but the staff are very friendly. My main was the haddock, which I wasn't a massive fan off, the batter tasted a bit overdone which could be due to the oil it was cooked in. It was good, but just not for me. The chips I got were also not amazing and felt like they were perhaps sitting under a heat lamp for longer than needed (again could be down to the slow service). Dessert was the chocolate brownie, and this was very good. Service is usually on point, so tonight was obviously just a one off. Overall very good, and will be back."

Gracie Neills

➤ 33 High Street, BT21 0AH, Ards, United Kingdom

Steak • Irish • Seafood • Fast Food

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"Just popped in for a quick unplanned lunch. We got offered a number of places to sit and chose the bar area, with a nice fire blazing. We both choose from the the specials menu. I had the flat bread and my wife had the pulled pork sandwich. I raised an eye brow when the flat bread arrived. It was simply a piece of supermarket pitta, uncooked. On top of it we a few dices of overcooked pork, some pickles and a drizzle of sauce. I was affronted that this dish was £12 for an ingredient cost of less than a £1. I understand that restaurants are having a difficult time, but that goes both ways. If you are going to charge excessively, make sure the culinary experience matches. My wife 's pulled pork was on ciabatta, but the pork was excessively 'wet ', not because of the sauce, but simply the water content. As a result the bread was a soggy mess. On a positive note, the chips served with the pork were excellent. We finished our food in muted silence, I paid the £32 bill, but mentioned to the barman my concerns. He said he was sorry to hear that, and would pass my concerns to the chief ... Sadly, with money becoming tighter, we will think carefully on where we dine again. So disappointed, in what is a great venue,"

Harbour And Company

➤ 31 The Parade, Ards, United Kingdom

Steak • Seafood • European • Fast Food

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"Harbour and Company Wood Fired Kitchen is a culinary gem that truly stands out. From the moment you step in, the warm, inviting atmosphere sets the stage for an exceptional dining experience. The rustic yet modern decor, highlighted by the open wood-fired oven, creates a cozy ambiance that's perfect for any occasion. The menu is a delightful blend of creative and classic dishes, all expertly prepared with the freshest ingredients. The wood-fired pizzas are a must-try – perfectly crispy crusts topped with a harmonious blend of flavors that will leave you craving more. The seafood options are equally impressive, with each dish showcasing the natural flavors of the ocean. What truly sets Harbour and Company apart is their commitment to quality and customer service. The staff is attentive and knowledgeable, always ready to provide excellent recommendations and ensure that every guest feels welcome and well-cared-for. The drinks menu, featuring a selection of fine wines and craft beers, perfectly complements the food and adds to the overall experience. In short, Harbour and Company Wood Fired Kitchen is a fantastic dining destination that never disappoints. Whether you're looking for a casual meal with friends or a special night out, this restaurant delivers on all fronts. Highly recommended!"

The Captains Table

➤ 22 Parade, Donaghadee I-BT21 0HE, United Kingdom

Pizza • Cafés • Kebab • Asiatic

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"Visited on Saturday when the Ulster Scots event was on so it was busy. This is my first time back since its reopening. As before, go forward to the till to order past people waiting for their order) but be wary of the pricing. I thought I read on the board as did my friend) a can of pop was £1.00 but checking my bill afterwards outside, it turns out they are £1.70 each. A 8oz Hawaiian burger £7.95) was described by my friend as tasty but alas no extra chips were included as you would normally expect. I had the sausage supper which had 2 sausages, very tasty £6.40). The amount of chips where enough for one certainly and I did share as my friend was in need lol. If you have a large appetite, you will have to order accordingly, in my opinion. Probably a sign of the times, re portion sizes. No-one asked about ketchup napkins weren't provided/seen; plastic forks are on the counter and salt/vinegar were enquired about before wrapping. N.B. They don't sell ice-cream now!"