Téléphone: +447805390261,+447815564554
Adresse: Wide Lane, SO50 5PE, Eastleigh, United Kingdom
Ville: Eastleigh
Plats: 3
Avis: 583
Site Web: http://eastleighlakesidecafe.co.uk/
"Today, I visited a cafe after a wonderful morning at the lakeside with my sister, friend, and our children. The cafe was busy, which I understand can be stressful for the staff. However, I was disappointed by the customer service we received. Our children were excited by the delicious cakes on display, but the staff seemed annoyed by their excitement. They gave us strange looks as if they had never seen children before (especially at a cafe near a children's play park/train ride)! The area where we lined up to order and pay was small, and when a waitress tried to pass through with hot food, she did not say excuse me and just pushed through, which I found rude. The lady at the till had poor customer service, lacking pleasantries like please and thank you. We felt uncomfortable waiting outside for our food while my sister collected it. The cake was delicious, and the kids enjoyed it, but the scones we ordered did not come with the advertised condiments, making them dry. When my friend asked for the missing sides, she was treated rudely and told they were not included because we did not ask for them. Eventually, she was given the condiments reluctantly. Overall, I was disappointed by the customer service, which spoiled an otherwise lovely day. I hope this feedback will help improve customer service in the future."
Tous les prix sont des estimations.