Lakeside Cafe - Menu

Wide Lane, SO50 5PE, Eastleigh, United Kingdom

🛍 Cafe, Cafés, Lunch , British

4.3 💬 583 Avis

Téléphone: +447805390261,+447815564554

Adresse: Wide Lane, SO50 5PE, Eastleigh, United Kingdom

Ville: Eastleigh

Plats: 3

Avis: 583

Site Web: http://eastleighlakesidecafe.co.uk/

"Today, I visited a cafe after a wonderful morning at the lakeside with my sister, friend, and our children. The cafe was busy, which I understand can be stressful for the staff. However, I was disappointed by the customer service we received. Our children were excited by the delicious cakes on display, but the staff seemed annoyed by their excitement. They gave us strange looks as if they had never seen children before (especially at a cafe near a children's play park/train ride)! The area where we lined up to order and pay was small, and when a waitress tried to pass through with hot food, she did not say excuse me and just pushed through, which I found rude. The lady at the till had poor customer service, lacking pleasantries like please and thank you. We felt uncomfortable waiting outside for our food while my sister collected it. The cake was delicious, and the kids enjoyed it, but the scones we ordered did not come with the advertised condiments, making them dry. When my friend asked for the missing sides, she was treated rudely and told they were not included because we did not ask for them. Eventually, she was given the condiments reluctantly. Overall, I was disappointed by the customer service, which spoiled an otherwise lovely day. I hope this feedback will help improve customer service in the future."

Menu - 3 options

Tous les prix sont des estimations.

T T

Food is soooooo good! Been a while since I’ve done a food review. Setting also very nice right next to railway. Lots of charm. You won’t regret!

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Avis

Julien
Julien

Just bought an apple slice and a carrot cake to go. Got home and they are completely stale. We aren't able to eat then so have had to go in the bin.


chris
chris

Relly enjoyed the food here. A basic menu but all the food chosen was basically excellent. Service was efficient and courteous we'll be back! Very good value too. Thank you.


Abigail
Abigail

Visited here recently and it was just perfect. Lovely food and very pretty. Seemed a bit understaffed however the staff was very sweet and helpful. Will definitely visit again. Would recommend this too all people.


نادر
نادر

Called in for lunch but being a Bank Holiday the specials had sold out...which is great for this lovely little cafe. The very lovely girl on the till suggested as I didn't want bread) that I have the Yogurt Bowl. It was super yummy, fruit was fresh and Greek style yogurt VERY indulgent. Rooibos tea was a refreshing change too. It was lovely to hear the miniature trains chugging in an out of the station too.


Debbie
Debbie

I have eaten here over a number of years with different people running the cafe, which has gone through highs and lows. I am very pleased to say that the Lakeside Cafe today is on a very definite high! The cafe itself has had a makeover and looks fresh and inviting. The food is really high quality and there are some amazing cakes! We had the cooked breakfast, which was superb! All the ingredients were high quality and really tasty, and nicely presented too. Excellent! Looking forward to our next visit...


Rachel
Rachel

We visited as a large group on the railway open day. Veronique was absolutely lovely, allowing us a small room across the corridor so we could all sit together. The food was delicious and beautifully presented, including the vegan options. I thought the prices were extremely good value too. Everything was clean and the staff were incredibly kind. They were working flat out but there was always someone free when we needed something. Nothing was too much trouble. This place is a gem. We bought a large chocolate cake as it was my son’s birthday and that was delicious too, and looked amazing. Will definitely be back! :


Susan
Susan

I visited this restaurant for the first time during lunch on a weekday. It was easy to find parking outside. The decor of the restaurant was beautiful, with tables spaced out nicely so you didn't feel cramped. We ordered a cream tea which included a delicious selection of sandwiches, crisps, a large scone with jam and clotted cream, a generous slice of cream-filled Victoria sponge, and a pot of tea. The other cakes on display looked amazing as well. The staff were friendly and helpful. There was also a small area in the corner of the cafe selling handmade items such as bags, earrings, and bunting. I was very impressed and happy to have found this place, especially since good quality independ...


Jodie
Jodie

I visited this restaurant with my children on Saturday and it was very crowded. Initially, I thought it was due to the small size of the cafe, but it became clear that the main issue was the lack of staff. Throughout my visit, I only saw two waitresses, which was not sufficient for a cafe with both indoor and outdoor seating. Tables were left dirty and uncleared, as the staff were too overwhelmed to keep up. When I asked a waitress to clear a table for my family, she was unable to do so at that moment and had to rush off. The staff were kind and hardworking, but clearly outnumbered and struggling. Despite the chaos, the food was delicious and the cafe itself was cozy. I inquired with someone...


Ken
Ken

Today, I visited a cafe after a wonderful morning at the lakeside with my sister, friend, and our children. The cafe was busy, which I understand can be stressful for the staff. However, I was disappointed by the customer service we received. Our children were excited by the delicious cakes on display, but the staff seemed annoyed by their excitement. They gave us strange looks as if they had never seen children before (especially at a cafe near a children's play park/train ride)! The area where we lined up to order and pay was small, and when a waitress tried to pass through with hot food, she did not say excuse me and just pushed through, which I found rude. The lady at the till had poor c...

Catégories

  • Cafe Profitez de notre sélection de cafés dynamiques, offrant un éventail de cafés fraîchement préparés, de thés artisanaux et de pâtisseries délicieuses, associés à une ambiance chaleureuse pour une expérience culinaire délicieuse.
  • Cafés Des cafés charmants proposant une variété de cafés et thés fraîchement préparés, ainsi que des collations légères, des pâtisseries et des desserts. Parfait pour un remontant matinal ou une pause gourmande l'après-midi dans une ambiance cosy.
  • Lunch Découvrez notre sélection de déjeuners avec des plats savoureux conçus pour satisfaire vos envies de milieu de journée. Des plats principaux copieux aux légères collations, chaque option est conçue pour vous maintenir en forme pour le reste de votre journée.
  • British Traditionnel et copieux, le menu britannique propose des classiques réconfortants comme le fish and chips, des rôtis succulents et des tourtes savoureuses. Redécouvrez des favoris familiers, préparés avec amour à partir de recettes intemporelles et d'ingrédients frais, locaux.

Commodités

  • Cafe
  • Seating
  • Takeout
  • Parking Available

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