"I'm not keen on negative reviews, as everyone is entitled to an off night, bit the experience was pretty shoddy. Was a busy Saturday night in Saarbrucken, World Cup quarter finals playing everywhere... and we were a party of 7 that hadn't booked anywhere on...an overnight stop over. We checked with the restaurant if they could take us, they said yes and led us to the table. Staff were pleasant and helpful. This was about 8pm. We ordered drinks, food, one of which was a mixed platter of cold meats as an entrée. The mixed platter arrived an hour later. An hour. For sliced cold meat. The waitress was apologetic and as we were in no rush (at that point), we just ordered more drinks. The platter was pretty average, but then we'd just come from Italy where Antipasti, Salami and Cheese is infinitely better. By 10pm there was no sign of the mains. We asked when the dinner might come and the waitress said she would check. When she came back, the response was that they couldn't tell when they would be ready, but not soon... and that was it. This is 10pm. Two hours after coming in and being told they could accommodate us. The outside tables of the restaurant were busy, the large inside pretty empty. We chose to pay (a lot, because it's pretty expensive) for what we'd consumed, and left. Shame the staff in the restaurant kitchen didn't care as much about their customers as the waitress did, but even so... a shoddy service, elevated prices that simply benefits from its location in central Saarbrucken. There are better alternatives all around the centre, some of them much better value too. I'm sure they have better days... But if you want to get a reliable, quality service at a good price... Maybe don't choose a Saturday night at Gaathaus Zahm."
