Justinlees Inn - Carte

1-5 Dalhousie Road, Midlothian, United Kingdom, EH22 3AT

🛍 Pizza, Cafés, Mexican, Seafood

3.7 💬 5190 Avis
Justinlees Inn

Téléphone: +441316632166,+441316637644

Adresse: 1-5 Dalhousie Road, Midlothian, United Kingdom, EH22 3AT

Ville: Midlothian

Menu Plats: 10

Avis: 5190

Site Web: https://www.emberinns.co.uk/nationalsearch/scotlandandnorthernireland/the-justinlees-dalkeith?utm_source=google&utm_medium=organic&utm_campaign=gmb-homepage

"We were extremely disappointed with our experience at the restaurant last night. We had family visiting and had made a reservation for Friday evening for 4 adults and a baby. Upon arrival, there was no one to greet us and show us to our table. We had to search for it ourselves and found our name and reservation time on the table. Despite requesting a highchair when booking, one was not prepared at the table. Due to a busy bar, we decided to order food and drinks through the QR code/app instead of waiting in line. However, the drinks took a long time to arrive, as did the food. The portion sizes were small, with not enough scampi or chips on our plates. The chips had no taste at all. The side of roasted vegetables we ordered with the pie was disappointingly small for the price. The burgers were average, and we were disappointed that they no longer offered the delicious crispy buttermilk chicken burgers. One of us had paid extra for sweet potato fries but received normal chips instead. It took multiple reminders to the waitress to receive the correct order, which arrived nearly half an hour later when we had already finished our meal. The service was subpar and lacked attention to detail. Despite being busy and understaffed, a good restaurant should prioritize customer satisfaction and address any issues promptly. We were also surprised that the app prompted us to tip before receiving any service or food. Overall, our experience was disappointing and we will not be returning. The restaurant used to be good, but it is now poorly managed and lacks consideration for its customers."

Menu complet - 10 options

Tous les prix sont des estimations sur Menu.

Dessert

Plats De Poisson

Indien

Plats Principaux

Salades

Fruits De Mer

Sandwichs

zeogurl zeogurl

Food was good and improving. Good quality and portion size. staff excellent, will definitely be back again.

Adresse

Afficher la carte

Avis

June
June

Lovely meal, it was very busy but not a long wait and the servers were very friendly and efficient, lovely atmosphere too


Georgina
Georgina

Good food, lovely service. We came for some lunch and had 1 chicken ciabatta and 1 steak ciabatta. Both really tasty, steak cooked to our liking. We will be back


Tavock
Tavock

Absolutely terrible. The food was once again disappointing, and the service was practically non-existent. When attempting to resolve an issue, it felt like a burden to even ask for help. Voir le carte


351kathrynm
351kathrynm

Visited the Justinlees Inn last night for a catch up with a friend and it was lovely. Service was quick and efficient and the food was exactly what you want from a pub. Will visit again.


Yvonne
Yvonne

Food was awful and had to clear the table to make room for kids desserts . Noticed other people having to clear tables before they could sit down . Staff however were lovely but due to minimal staff they just couldn’t do everything . Management need to have more staff on shift .


stevengF3741NP
stevengF3741NP

I Apparantly ordered the recommended burger according to the menu, I would hate to see the others. When I handed it back asking for my refund I was told I was rude. Some of the staff are really nice but over the past year or so the pubs service has deteriorated. Shame as it used to be good. Voir le carte


Jason
Jason

I have visited Justinlees a few times since the new General Manager took charge, and I am happy to report that things have improved. The restaurant is now cleaner, the service is better, and the quality of food has also been upgraded. I must give credit where credit is due, especially after my previous negative reviews. A big thank you to the team for their efforts in turning things around. Well done!


Alan
Alan

Had not been to the justinlees in a long time so thought I would give it a try again, the decor and ambience in the pub are very good and the servers that served us our meal are very polite, sadly that's where it stops the food is mediocre and the service is very slow, there were plenty of tables when we went so the pub was nowhere near full capacity yet it took ages for a sharing nacho platter to come out and the same for our main and dessert, my chicken was dry and the peas that were served were straight out a can withought being warmed at all. The sauce that was on the nachos didn't have much consistency at all and the nachos seemed not very fresh. The one part of the meal that was good w...


jessp532
jessp532

We were extremely disappointed with our experience at the restaurant last night. We had family visiting and had made a reservation for Friday evening for 4 adults and a baby. Upon arrival, there was no one to greet us and show us to our table. We had to search for it ourselves and found our name and reservation time on the table. Despite requesting a highchair when booking, one was not prepared at the table. Due to a busy bar, we decided to order food and drinks through the QR code/app instead of waiting in line. However, the drinks took a long time to arrive, as did the food. The portion sizes were small, with not enough scampi or chips on our plates. The chips had no taste at all. The side... Voir le carte

Catégories

  • Pizza Plongez dans nos pizzas parfaitement cuites, élaborées avec de la pâte étirée à la main, une sauce tomate riche et un mélange de fromages gourmets. Chaque tranche éclate de garnitures fraîches, garantissant une bouchée délicieuse à chaque fois.
  • Cafés Des cafés charmants proposant une variété de cafés et thés fraîchement préparés, ainsi que des collations légères, des pâtisseries et des desserts. Parfait pour un remontant matinal ou une pause gourmande l'après-midi dans une ambiance cosy. Voir le carte
  • Mexican Des saveurs mexicaines authentiques vous attendent avec des fajitas grésillantes, des tacos savoureux, des enchiladas piquantes et du guacamole frais, le tout préparé avec des épices riches et traditionnelles et servi avec des accompagnements vibrants. Profitez d'une fiesta dans votre assiette !
  • Seafood Plongez dans les prises les plus fraîches de la mer avec notre sélection de fruits de mer, proposant des plats exquis préparés avec des poissons et fruits de mer de haute qualité. Savourez les saveurs de l'océan à chaque bouchée !

Commodités

  • Wifi
  • Seating
  • Carte
  • Cash Only
  • Menu
  • Visa Card

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