Jasmine House - Carte

21 Meadow Dr, Herefordshire, County of, United Kingdom, HR4 7EF, Herefordshire, County of

🛍 Asian, Vegan, Chinese, Vegetarian

4.5 💬 4697 Avis
Jasmine House

Téléphone: +441432760945

Adresse: 21 Meadow Dr, Herefordshire, County Of, United Kingdom, HR4 7EF, Herefordshire, County of

Ville: Herefordshire, County of

Menu Plats: 13

Avis: 4697

Site Web: http://www.facebook.com/Newjasminehouse/

"It actually pains me to write this but have been thinking about it for a while, having visited this place at least once a month for the past 22 years, sitting in and take aways, however never again. First off, the prices. Whilst this has never been the cheapest Chinese restaurant in Hereford, the prices are now ridiculously high, almost laughable actually when compared to other restaurants in the city. They have repeatedly risen the prices of items by 20p multiple times within the last year alone. If this food was good then it would still be worth it but this brings me on to point number two. So not only have they constantly been raising prices, the quality of the food has nose dived in the last year or so. The meat is paper thin, tasteless and chewy, the noodles and rice are rock hard and the chips are always under cooked and crunchy inside. The fried soft noodles are often burnt and the curry sauce tastes like vinegar. For the prices they charge, this is criminal. I once recommended this place to everyone and said it was worth the price but find myself turning people away when they mention it out of embarrassment that they will get a bad meal after talking about this place a lot previously. And then we have the service, once phenomenal however this too has taken a turn and has become indifferent and in some cases, downright rude. They often get orders wrong and then openly blame you for ordering the wrong thing, and not only that, count your change, I've also been short changed multiple times and then again they deny it when you go back and confront them. A problem that would be solved if they took card payments, which they refuse unless your order is over £25 or more and even then they are reluctant to let you use it, forcing you in to the shop next door to use their ATM which is often out of order so you have to buy something to get cashback, money I don't want to spend. So in short, this place was once great, easily the best in town, however this is certainly no longer the case and will never be returning or recommending this place to anyone, in fact I will be telling everyone to head out to Amazing Asia or New Chop Suey Bar or New Lucky House. These places are far cheaper, food is much nicer and service is certainly far more friendly. New Jasmine House, you've really let yourself down, and this chain of one star reviews here seems to prove it. Buck up."

Menu complet - 13 options

Tous les prix sont des estimations sur Menu.

IanA0201 IanA0201

We visited this restaurant for the first time and were very impressed by the great value, exceptional service, and delicious food. We highly recommend it.

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Avis

David
David

An amazing restaurant . Staff are so helpful and the food quality is excellent . We went for the buffet and were not disappointed. Will definitely be back and thoroughly recommend it.


JimmyCricket75
JimmyCricket75

Said the rice was crunchy and asked for it to be replaced was told it should be!! (but never before! was told i wasn't a Chinese cook, then the waiter went around asking other tables was there rice crunchy too to insult me they obviously don't like food complaints!! only been going here for over 25 years with my family NEVER AGAIN


39jop
39jop

Food in all sauce tasted the same. Chips were bland. Prawn crackers very greasy and didn't taste of prawn. Boiled plain rice not fluffy just a lump, egg fried rice nothing in it no egg just yellow clump. Food very poor hard to tell what dishes were by 2 letters scribbled on box, £160 spent on takaway, poor ingredients and poor cooking.House speciality Steak not beef steak more like cheap cut like knuckle very expensive. Only duck ok but that was it out of mixed variey of dishes as you can see by price! Voir le carte


shirley
shirley

We decided to get takeout for a birthday celebration, but it turned out to be a disappointing experience. The chicken in the fried rice was cold and there were only 4 pieces, the chips in curry sauce were dry and tasteless, and the chilli beef was overpriced with only 5 small pieces of beef and lots of onions and peppers. The noodles were also lacking in flavor and the portion was small. Overall, the food was overpriced, dry, and cold. We do not plan on returning. Additionally, the complimentary bag of poppadoms had greasy black spots, adding to the negative experience.


Lee
Lee

Ordered a takeaway for collection after work, no issue with the waiting time and service was good at the counter... The horrors only started when I got home, two portions of chips completely undercooked, needed more time in the fryer, chicken was so chewy we had to keep leaving the table to put in the bin, the rice was so hard every dish we had was not edible, disgusting as this cost over £30. For my daughter to use the word 'minging ' to describe her dinner was just about right. We 've used the takeaway service here many many times in the past but tonight was definitely our last.


KellyMacie
KellyMacie

Ordered a takeaway last Saturday and I was not impressed in the slightest! The “chicken balls” were rock hard pieces of over cooked ****, couldn’t eat them!! The chow mein consisted of the mushiest noodles I’ve ever had in my life with a load of random stuff in and did not taste good at all!! The egg fried rice did not contain any egg!! And the prawn crackers were soft! I called up and complained and they were not interested in the slightest in trying to rectify this for me! Safe to say I will not be returning, i wouldn’t even feed it to my dog! Threw £17 worth of food in the bin Voir le carte


RossMuzza33
RossMuzza33

For my daughter's 8th birthday, she requested to have Chinese food, so six of us decided to try a Chinese restaurant for the first time. We were pleasantly surprised by the excellent service we received from the staff, who made our experience enjoyable. The portions were generous and the prices were very reasonable. The restaurant seemed to be quite popular as they were turning away customers, yet we were able to dine at 5:30 without any issues. We will definitely be returning, especially because they made our daughter feel special on her birthday. I highly recommend this restaurant.


benny36
benny36

Have been to this restaurant in the past and thought it was amongst the best, if not THE best, in Hereford. We ordered the Set Meal for three take away. We also ordered an extra portion of chicken balls. Could not believe the poor quality of the food nor the tiny portions. The sweet and sour pork was absolutely inedible, and was thrown away. The only half decent dish was the beef in black bean sauce. The extra portion of Chicken balls came in a tiny bag and was not Chicken balls but Popcorn chicken. I don't know whether this restaurant is under new management but I can't think of one decent thing to say about this meal and, at a cost of over £40, feel this restaurant has lost a customer.


MercuryAmes
MercuryAmes

It actually pains me to write this but have been thinking about it for a while, having visited this place at least once a month for the past 22 years, sitting in and take aways, however never again. First off, the prices. Whilst this has never been the cheapest Chinese restaurant in Hereford, the prices are now ridiculously high, almost laughable actually when compared to other restaurants in the city. They have repeatedly risen the prices of items by 20p multiple times within the last year alone. If this food was good then it would still be worth it but this brings me on to point number two. So not only have they constantly been raising prices, the quality of the food has nose dived in the... Voir le carte

Catégories

  • Asian Vivez un voyage culinaire à travers l'Asie avec notre menu diversifié. Des saveurs épicées du curry thaïlandais à l'umami savoureux des sushis japonais, nous proposons une grande variété de plats qui célèbrent la cuisine asiatique authentique.
  • Vegan Régalez-vous avec notre menu végétalien, offrant une sélection vibrante de plats à base de plantes élaborés avec des ingrédients frais et de saison. Savourez des repas savoureux qui sont aussi nourrissants que délicieux. Voir le carte
  • Chinese Savourez les saveurs riches et authentiques de la Chine avec notre sélection de plats emblématiques. Des sautés savoureux aux délicieux dim sum, chaque création capture l'essence de la cuisine chinoise traditionnelle, ravissant vos papilles à chaque bouchée.
  • Vegetarian Régalez-vous de notre collection vibrante de plats végétariens, élaborés avec les légumes les plus frais, des saveurs riches et des épices savoureuses. Savourez une assiette saine et délicieuse qui célèbre les meilleurs ingrédients de la nature.

Commodités

  • Takeout
  • Seating
  • Carte
  • Delivery
  • Menu
  • Mastercard

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