Adresse: Via Santa Fortunata, 11, Livorno, Italy
Ville: Livorno
Plats: 17
Avis: 1450
Site Web: http://www.ristorantegennarino.it
"Very disappointing. We stopped for lunch yesterday after sitting down, we were told there may be a slight wait for the food as they were quite busy. After waiting for 1 hour for the food to arrive, I was brought the incorrect dish. The waitress was apologetic assured me that they would bring the correct order as priority, in the meantime my partner had to eat his meal alone whilst I waited a further 45 minutes for my food! A total wait time of 1 hour 45 for a tuna dish that only needed searing! Even though the waitresses apologised, they made no offer of compensation or even at the very least, a complimentary drink. After checking the bill, I was then disgusted to find that not only had they charged €5 service, but also overcharged us for the desserts, which were marked as a different price on the menu. We only went to Livorno for the day wasted over 2 hours waiting on food which was meant to be a relatively quick lunch, so had no time to waste by making a complaint. Such a shame, as the food would have otherwise been nice."
Tous les prix sont des estimations.