Téléphone: +4980312211503
Adresse: Nikolaistraße 10, 83022 Rosenheim, Germany
Ville: Rosenheim
Menu Plats: 14
Avis: 4106
Site Web: http://www.cortina-rosenheim.de
"Disappointing display of incompetence and lack of hospitality Last Saturday evening I visited this restaurant as part of a group of 20 people for which we had originally made a reservation for 25 people. Due to last minute cancellations, we were unfortunately unable to show up with the full number, which can happen with larger groups and is usually met with understanding. Not so in this restaurant: The manager approached our table and, in front of the entire group, pointed out to me in an unfriendly and arrogant tone that “each unoccupied chair costs 30 euros”. Instead of responding constructively or professionally, he engaged in an unnecessarily pointed and downright inappropriate lecture, as if I were personally responsible for the others' absence. Such behavior not only seemed strange, but also contradicted basic standards of respectful customer interaction. The situation escalated further when he simply refused to serve me due to my lack of apology which he vehemently demanded from me. While everyone else at the table was able to order without any problem, I was not asked for a drink or a meal. This decision seemed to have arisen solely from his anger and not from any rational, business consideration. A restaurant should be a place where all guests are equally welcome and treated professionally, regardless of external circumstances or misunderstandings. The fact that the managing director acted in such an unnecessarily didactic manner and refused to serve me leaves me with the impression that hospitality and customer orientation are unfortunately not part of the standard here. For everyone who values respectful and professional service, there are numerous alternatives that understand and live the demands placed on the catering industry far better. _____________________________________________________________ Disappointing Display of Incompetence and Lack of Hospitality Last Saturday evening, I visited this restaurant as part of a group of 20 people, for which we had originally made a reservation for 25. Due to some last minute cancellations, we were unfortunately unable to arrive with the full number of guests. Such changes are common with larger groups and are generally met with understanding. Not so at this restaurant: The manager approached our table and, in a rude and condescending tone, pointed out that “each empty chair costs 30 euros.” Instead of responding constructively or professionally, he launched into an unnecessarily sharp and frankly inappropriate lecture, as if I were personally responsible for the absence of the others. Such behavior not only seemed out of place but contradicts basic standards of respectful customer interaction. The situation escalated further when he refused to serve me due to my lack of an apology—which he insisted on vehemently. While everyone else at the table was able to order without issue, I was neither asked for a drink nor offered a meal. This decision seemed to stem solely from his personal annoyance rather than any rational business consideration. A restaurant should be a place where all guests are equally welcome and treated professionally, regardless of external circumstances or misunderstandings. That the manager acted in such an unnecessarily condescending manner and denied me service leaves me with the impression that hospitality and customer focus are unfortunately not priorities here. For those who value respectful and professional service, there are numerous alternatives that have a much better understanding and appreciation of the standards expected in the hospitality industry."
Menu complet - 14 options
Tous les prix sont des estimations sur Menu.
Pâtes
Ravioli
Raviolis frais farcis de ricotta crémeuse, servis avec une sauce tomate parfumée au basilic.
Soupes
Pizza
Pizza Italienne
Pizza italienne authentique avec une pâte fine et croustillante, garnie de sauce tomate, mozzarella fondue et basilic frais.
Couscous & Pasta
Salades
Plats Principaux
Lasagne
Lasagne : Pâtes feuilletées au bœuf, sauce tomate, ricotta et fromage fondant, cuites au four à la perfection dorée.
Riz
Risotto
Risotto crémeux cuit à la perfection avec un mélange de champignons sauvages, parfumé au parmesan et fini d'une touche de truffe.
Fruits De Mer
Antipasti - Entrées
Carpaccio
Carpaccio fin et savoureux de bœuf, assaisonné d'huile d'olive, citron, roquette fraîche et copeaux de parmesan.
Plats De Bœuf
Pizzas Rouges
gunter
One of the best pizzas in Rosenheim Meal type: Dinner Price per person: €10–20 Food: 5 Service: 5 Atmosphere: 4
Adresse
Avis
Bruce
Malheureusement ce restaurant n'est plus à cette adresse, je n'y suis allé qu'hier et il y en a un italien maintenant
Leopold
Great pizza,prices in range,and a very friendly staff! Worth the visit! We came there at 22,they were still full with only 2 tables free!
Helena
Super pizza, prix dans la gamme et personnel très sympathique! Vaut le détour! Nous sommes venus là-bas étaient encore pleins avec seulement des tables gratuites Voir le carte
Werner
Das Essen ist gut, 13 Euro für eine 0815-Pizza zum Mitnehmen ist aber frech zumal in der Internetspeisekarte ein deutlich geringer Preis steht. Service: Take out Meal type: Lunch Price per person: €10–20 Food: 5 Service: 3
Anderson
C'est toujours une atmosphère merveilleuse là-bas! Cet endroit est mon préféré. D'accord! Parfois c'est bondé et bruyant mais ça a son propre charme comme en Italie! Fortement recommandé si vous préférez une cuisine italienne délicieuse et vraie
Lafayette
Had pizza here one evening, service was good, prices were average and the pizzas were tasty. The restaurant is well designed and smart, very clean. There is nothing to distinguish this restaurant from thousands of others, nothing very individual stands out. But our pizzas and salad were fine, the beer was good and we left satisfied. Voir le carte
Dana
Had pizza here one evening, service was good, prices were average and the pizzas were tasty. The restaurant is well designed and smart, very clean. There is nothing to distinguish this restaurant from thousands of others, nothing very individual stands out. But our pizzas and...salad were fine, the beer was good and we left satisfied.
Fidel
On a Saturday night we decided to try a visit to a local Italian, no reservation meant we were seated at a bar for 10 mins before being given a table,An extremely busy vibe inside as to be expected in an obviously popular venue. Dishes chosen were a pasta arabiatta and a saltimboca a al romana.both delivered promptly. Excellent quality served with a small side and a small focaccia, desserts so good from a small selection.5 choices of original origin grappa's. And a strong expresso to finishA full meal with efficient service what a nice surprise for a walk in experience, the bill was a little high but so was the quality and experience
Stefan
Disappointing display of incompetence and lack of hospitality Last Saturday evening I visited this restaurant as part of a group of 20 people for which we had originally made a reservation for 25 people. Due to last minute cancellations, we were unfortunately unable to show up with the full number, which can happen with larger groups and is usually met with understanding. Not so in this restaurant: The manager approached our table and, in front of the entire group, pointed out to me in an unfriendly and arrogant tone that “each unoccupied chair costs 30 euros”. Instead of responding constructively or professionally, he engaged in an unnecessarily pointed and downright inappropriate lecture,... Voir le carte
Rosenheim
Rosenheim, nichée en Bavière, offre un mélange de culture alpine et d'arts vibrants. Les plats typiques incluent Schweinshaxe et Brezen. La ville est connue pour ses jardins à bière confortables et ses vues pittoresques.
Catégories
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Pizza Plongez dans nos pizzas parfaitement cuites, élaborées avec de la pâte étirée à la main, une sauce tomate riche et un mélange de fromages gourmets. Chaque tranche éclate de garnitures fraîches, garantissant une bouchée délicieuse à chaque fois.
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Indisch Découvrez les saveurs vibrantes de l'Inde avec nos plats authentiques élaborés à partir d'épices aromatiques, d'ingrédients frais et de recettes traditionnelles, offrant une riche tapisserie de goût à chaque bouchée appétissante. Voir le carte
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Mexikaner Des saveurs mexicaines authentiques vous attendent avec des fajitas grésillantes, des tacos savoureux, des enchiladas piquantes et du guacamole frais, le tout préparé avec des épices riches et traditionnelles et servi avec des accompagnements vibrants. Profitez d'une fiesta dans votre assiette !
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Italienisch Savourez les saveurs riches et diversifiées d'Italie avec notre menu, proposant des pâtes classiques, des risottos savoureux et des plats traditionnels de viande et de fruits de mer, tous élaborés avec des ingrédients authentiques et de la passion. Buon appetito !
Commodités
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W-lan
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Mitnahme
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Fernsehen
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Sitzplätze
