Téléphone: (+44)01436860201,(+44)1436860201
Adresse: Lodge On The Loch, Argyll Bute, United Kingdom
Ville: Argyll Bute
Menu Plats: 19
Avis: 3508
Site Web: http://www.colquhounslochlomond.co.uk/
"I'm really disappointed at eating in colquhouns, but even more disappointed with the managements lacking interest in my feedback that eating was not great. after my dinner in colquhouns I received an email asking for my feedback. I have submitted my assessment on...25. april 2022, in which it is explained that “the fish were nice, but the diligent on the fish was so hard that I could hardly cut it through. expects more of colquhouns especially at a price of £17.50 portions are also quite small. on the top the suppe was fantastic!” I then explained that the fish has set me the food again, which is a pity. I was not sure if the restaurant sees this feedback automatically, so I replied the feedback email sent by restaurant manager to tell them what my review said. this was sent on the 25th april 2022. by 7. mai I sent the restaurant manager by email and copied in the main reserve button and said that I was disappointed that they had not even harassed to answer or acknowledge my complaint. sarah responded friendly to the reservation desk and said that they “carefully hear that I don’t have a pleasant experience in our restaurant” then said “I can confirm that I have forwarded their below email to the responsible manager and they will be in touch in time. it is now 30 mai over a month since I complained, and still no one has harassed colquhouns to pursue this. I usually don't place bad feedback online, but that's three times, I gave them feedback that I'm not happy, and had no answer in the restaurant."
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Argyll et Bute, connu pour son littoral sauvage et ses sites historiques, offre une cuisine écossaise traditionnelle comme le haggis, les fruits de mer et des spécialités locales telles que la saucisse fumée d'Argyll et le gibier.