Charlie's Boathouse

Charlestown, PL25 3NJ, Cornwall,Isles of Scilly, United Kingdom

🛍 Pizza, Pasta, British, European

4.5 💬 3976 Avis

Téléphone: +44172663322

Adresse: Charlestown, PL25 3NJ, Cornwall,Isles of Scilly, United Kingdom

Ville: Cornwall,Isles of Scilly

Menu Plats: 9

Avis: 3976

Site Web: http://theboathousecharlestown.co.uk/

"Booked to come on Friday night with some friends. Atmosphere inside the restaurant was good (though the music was quite loud so difficult to hear people on the other side of the table The food we had was really tasty and I love the choice of food you get in the Boathouse. Living locally, it’s always a top choice to go for dinner when in Charlestown. However, my party and I were quite shocked by the attitude of one of the waitstaff. Throughout the entirety of the night, she appeared grumpy, fed up and completely like she didn’t want to be there. There was no friendly greeting or conversation at our table at any point during the night, just a “yeah?” when she came to take our order. No niceties at all. I understand it’s the height of summer but we were made to feel like such an inconvenience, and when we were paying over £200 for dinner, it’s nice to feel valued. She also missed off one of my friend’s dishes, despite counting the orders when she took our order, so one of our party had to sit and wait (fair play to the kitchen who got the dish out speedier than we were expecting! and we were understanding, but we didn’t even receive an apology from her for the mistake (another waitress who didn’t take the order was lovely but again, it wasn’t her fault bless her. I should also mention that at one point, this staff member was walking down the stairs to the kitchen, loudly swearing. Something along the lines of “I couldn’t F*king believe it” It was certainly loud enough for our entire party to hear and didn’t particularly fit with the atmosphere of the restaurant. Overall, I love my visits to the Boathouse but I do not feel keen to return with this particular staff member there. It didn’t feel welcoming and we almost dreaded having our order taken! We are normally keen tippers as lots of our party work in hospitality and understand the stresses of the job, but didn’t feel we could tip after this meal it just wasn’t a pleasant experience. Which is a shame, as without this service I would have said it was a 4/5* venue."

Menu complet - 9 options

Tous les prix sont des estimations sur Menu.

Harvey Harvey

Friendly staff giving great service good quality food at a reasonable price.

Adresse

Afficher la carte

Avis

Andrew
Andrew

Amazing !! Atmosphere… 10/10. Food 11/10….the whole vibe and service…….12/10 . Do NOT miss the chance to come here.


Jen
Jen

Very friendly, especially as we had 2 young kids with us and the staff were very patient! Lovely food and ambience, good value too. Overall a lovely evening and would recommend!


guy
guy

Great place to eat and drink. Staff are absolutely amazingly nice, without effort. Even the people eating there as well as us were kind and chatty. Great Great place to eat and drink. Would 100% recommend this lovely place. Tables outside with a harbour view. What more could you ask for. Voir le carte


Sharon
Sharon

Dined here as lots of reviews but honestly compared to food elsewhere was average pub food for dinner, price is okay but disappointing as seafood pasta was just an entire bowl of mussels and very little of anything else. Burgers were topped with a fairly processed looking cheese. All in all okay and the place itself has a nice atmosphere.


Veronica
Veronica

We come here regularly and never had a problem the staff are wonderful. Unfortunately We had sea bass, have had it before and was very good, This time the se bass was so hard it was standing up in plate in bits. I could not cut it let alone chew it, there was no taste and mostly skin, so hard. We didn't complain but in hindsight we should have discreetly. Spoilt our anniversary. On the bright side weather was lovely and starter was great


Twanette
Twanette

What an awesome place to eat and chill. We try to visit other equally good restaurants in the area, but we always seem drawn to this place. Excellent food and service. The waiters are lovely. We had a great evening the other night, however an Indian couple with 2 kids spoiled the evening with their bad manners and appalling way of eating. Not something you want to see when you are enjoying your own meal. The parents were no example either. Voir le carte


Dayziebella
Dayziebella

My husband and I visited here for a later lunch yesterday (Sunday). The restaurant had clearly been very busy as even though there was only one table eating when we arrived, the staff were still busy cleaning and moving tables back to their correct positions. We shared the bread, hummus and olives for a starter which was very nice. I then had the chicken burger and my husband had shoulder of lamb Greek style both of our mains were well cooked and delicious. We then shared a dessert strawberry and raspberry meringue with toffee sauce this was also very good. The staff were very friendly and a lady called Sarah was very helpful with some local information we enquired about. We will definitely...


Christine
Christine

On holiday visiting from Scotland, and had been to the Hangloose adventure at Eden, wanted to find somewhere to eat by the sea. Quick Google search and up popped the Boathouse. Not realising the regatta in Charlestown was on, we worried we may not find anywhere. Luckily The Boathouse was able to accommodate us outside with cover. Staff were lovely, made us very welcome, food was great. I had the seared sea bass, which I am told has just been added to menu. It was delicious, and felt very nutritious. Treated myself to a wee French Martini, definitely made perfectly, 5*! My Husband and daughter really enjoyed their pep talk pizza. After watching thd regatta parade, took a walk to let dinner se...


Kate
Kate

Booked to come on Friday night with some friends. Atmosphere inside the restaurant was good (though the music was quite loud so difficult to hear people on the other side of the table The food we had was really tasty and I love the choice of food you get in the Boathouse. Living locally, it’s always a top choice to go for dinner when in Charlestown. However, my party and I were quite shocked by the attitude of one of the waitstaff. Throughout the entirety of the night, she appeared grumpy, fed up and completely like she didn’t want to be there. There was no friendly greeting or conversation at our table at any point during the night, just a “yeah?” when she came to take our order. No nicetie... Voir le carte

Catégories

  • Pizza Plongez dans nos pizzas parfaitement cuites, élaborées avec de la pâte étirée à la main, une sauce tomate riche et un mélange de fromages gourmets. Chaque tranche éclate de garnitures fraîches, garantissant une bouchée délicieuse à chaque fois.
  • Pasta Régalez-vous avec notre sélection de plats de pâtes classiques et contemporains, chacun élaboré avec des ingrédients frais et de qualité et des sauces savoureuses qui capturent l'essence de la cuisine italienne à chaque bouchée. Voir le carte
  • British Traditionnel et copieux, le menu britannique propose des classiques réconfortants comme le fish and chips, des rôtis succulents et des tourtes savoureuses. Redécouvrez des favoris familiers, préparés avec amour à partir de recettes intemporelles et d'ingrédients frais, locaux.
  • European Savourez un voyage culinaire à travers l'Europe avec notre menu savamment élaboré, mettant en vedette des plats authentiques de France, d'Italie, d'Espagne et d'ailleurs, en utilisant les ingrédients les plus frais pour donner vie aux saveurs traditionnelles.

Commodités

  • Wifi
  • Seating
  • Carte
  • Live Music
  • Menu
  • Mastercard

Restaurants similaires

The First And Last Inn

The First And Last Inn

A30, Penzance, TR19 7, United Kingdom, TR19 7AD, Cornwall,Isles of Scilly

Carte • Sushi • Seafood • Asiatic • European


"So let us share our experience, We went in tonight as a family after seeing that it home made food on the drive to sennen and looked online and had a good look at the food available on the menu also looking to see if it was dog friendly and it ticked all the boxes, Upon arrival me and my wife went in 1st to ask if we could have a table for food and if dogs can go inside and staff were a little unsure but they confirmed we could upon asking for a table for 7 but one in a pram he said we don’t have the availability to cater I was looking at a table big enough and eventually said that this table was available whilst being seated we had 2 table one clean and the 2nd just been finished with so needed a clean but he came and cleaned both tables and he squirted the cleaner on a clean table and the over spray bounced off the table and went over our selfs then we were handed a menu freshly printed A4 paper thrown on the table (WET TABLE) so they stuck to the table upon agreeing what we wanted we went to the bar within 2-3 mins of being seated we knew what we wanted and when we asked for the meal it was OUT OF STOCK (Sunday lunch) ok fair so as I was with a family member at the bar I quickly rushed back to the table to ask my daughter of an alternative she wasn’t happy, So I made a meal up of all the extras on the menu so I went back to the bar to find my family member ordered 2 fish and chips then I realised my wife also wanted Sunday lunch so I quickly rushed back to ask her what she wanted and went back to the bar just as my family member left and asked for fish and chips was also sold out also! 99% of the menu was SOLD OUT this should of been discussed upon arrival not as we were ordering I run and operate my own business and this isn’t how I would treat my customers this isn’t how an establishment should be ran! Even when I was standing trying to order a member of staff was standing there arm against the wall doing nothing while customers are standing waiting to be served! So we decided not to eat and my family member went back to the bar to ask for a refund as we couldn’t eat as a family and the staff were iffy about offering a refund but 10 minutes later they did refund my family member as it became a scene for other people as they could see what had happened! This establishment should be call the 1st and late time you come here! We ended up walking to the chip shop down the road for food we are very disappointed in this company and establishment! For anyone who wants to eat please make sure they HAVE STOCK how can this establishment run without stock? Never again tonight they lost over £200 revenue due to this situation!"