Chantrey's at The Imperial

Vaughan Street The PromenadeGwynedd LL30 1AP, Llandudno, United Kingdom

🛍 Pizza, Sushi, Cafés, Asiatic

4.4 💬 201 Avis
Chantrey's at The Imperial

Téléphone: +441492877466

Adresse: Vaughan Street The PromenadeGwynedd LL30 1AP, Llandudno, United Kingdom

Ville: Llandudno

Menu Plats: 35

Avis: 201

Site Web: https://www.theimperial.co.uk/restaurants-in-llandudno/

"the manager could have done less to make sure we were there to celebrate Mother's Day. from the first prayer she accused us of sitting on a table, we should not be on and ignored us for the rest of the “experience”. the food and service were below average and we do not feel that someone has made special efforts to make or appreciate us."

Menu complet - 35 options

Tous les prix sont des estimations sur Menu.

Salades

Desserts

Plats Principaux

Dessert

Accompagnements

Entrées

Gnocchi

Combinaisons De Sushis

Bœuf

Poulet

Quesadillas

Salade

Grillé

Soupes

Menu Classiques De Poulet De Nathan

Plats De Légumes

Sweet Finales

Burger

Petit

Small Or Share

À Grignoter

Soupes Et Salades

Tea & ...

Selection Of Finger Sandwiches

Sides & Salads

Douceurs

Sandwichs

Colin Colin

Wonderful afternoon tea with friends and family to celebrate a 60 birthday.

Adresse

Afficher la carte

Avis

Selina
Selina

excellent service. delicious well cooked food that came exactly as we asked.


Helena
Helena

Easy to book, pleasant dining room atmosphere, attentive service, and good food


Harrison
Harrison

Lovely Afternoon Tea staff were very helpful and polite, would definitely visit again ! Voir le carte


Tope
Tope

We went here for dinner after a long day of wine tastingThe service and food were superb.


Ronald
Ronald

The view was outstanding overlooking the sea. The staff were helpful and the festive food was tasty


שלו
שלו

A perfect experience! the service was so lovely and dinner, wine, and desserts were all phenomenal. highly recommend! Voir le carte


Keeley
Keeley

An enjoyable time was had . Excellent food and a wide variety of sandwiches and cakes. Beautiful setting overlooking the sea.


Simon
Simon

excellent food and good, friendly service. beautiful table in the window, but it was easy dim. this was good for the meal, but would have done with a little more light to read the menu. did not take the glamour in the evening.


হাসিন
হাসিন

the manager could have done less to make sure we were there to celebrate Mother's Day. from the first prayer she accused us of sitting on a table, we should not be on and ignored us for the rest of the “experience”. the food and service were below average and we do not feel that someone has made special efforts to make or appreciate us. Voir le carte

Catégories

  • Pizza Plongez dans nos pizzas parfaitement cuites, élaborées avec de la pâte étirée à la main, une sauce tomate riche et un mélange de fromages gourmets. Chaque tranche éclate de garnitures fraîches, garantissant une bouchée délicieuse à chaque fois.
  • Sushi Délectez-vous de notre sélection exquise de sushis, composée d'ingrédients frais, de rouleaux élaborés avec expertise, et de nigiri traditionnels. Chaque bouchée offre un mélange harmonieux de saveurs, promettant un véritable goût du Japon. Voir le carte
  • Cafés Des cafés charmants proposant une variété de cafés et thés fraîchement préparés, ainsi que des collations légères, des pâtisseries et des desserts. Parfait pour un remontant matinal ou une pause gourmande l'après-midi dans une ambiance cosy.
  • Asiatic

Commodités

  • Wine
  • Amex
  • Carte
  • Beer
  • Menu
  • Wifi

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"Whenever I get the inclination to write a review it’s usually because it’s so good and I want to shout about my experience to everyone… however this is not my usual 5* recommendation! As locals we have visited this cafe on a few occasions for breakfast or a coffee stop. It’s a great location, nice decor, dog friendly and delicious food. What’s not to like? Well, the staff, or more specifically the owner! She lacks any customer service skills, she smiles through gritted teeth, orders her staff around while she stands observing (or waiting for an argument . Each time we’ve visited she’s had an issue with something. Once she argued with me because I asked for my latte to be served in a cup rather than a tall glass. She proceeded to try and educate me on coffee making (I’m barista trained ! She reluctantly gave me it to me in a mug with a jug of extra milk which wouldn’t fit into the mug anyway! More recently we arrived, it was quiet, and chose to sit in the window (the largest table as we had our dog and didn’t want him to be in the way. She rushed over and demanded we sat at another table because she “couldn’t afford for us to take up a larger table”. We moved without an issue but she was very confrontational (as always and made the rest of our dining experience uncomfortable. So uncomfortable in fact that despite being ravenous we almost didn’t order. The cafe remained quiet throughout our time there, plenty of empty tables and yet she proceeded to use the larger window table to accommodate her staff, herself and a friend who popped in. How is that fair? So my advice to you as a fellow catering/ hospitality manager is… Learn from your Trip Advisor feedback, Book yourself on a free customer service course and lead by example and if you are worried about costs reduce the number of staff. 5 staff on duty in a cafe that seats approx 25 people at full capacity is not needed. Maybe the owner should put her feet up at home and let the lovely younger people do their thing. They all look so nervous around her and are almost too afraid to speak. I’m sure they’d do a far better job without her monitoring their every move. Even the Chef (her husband maybe? looks petrified of her!! Certain people are not cut out for customer facing roles and she is one of them! I’m pretty sure she doesn’t read any of these reviews as she’s been like this since my first visit 5 years ago!! What a shame. This place could be a thriving business and a welcoming village cafe but I’m sure her confrontational attitude and unwelcoming nature put people off from returning. Such a shame as the food and coffee are delightful"