Téléphone: +441706507537,+441706378163,+441706371725
Adresse: Lake Side, OL15 0DD, Rochdale, United Kingdom
Ville: Rochdale
Menu Plats: 2
Avis: 6085
"Firstly what a dreadful start to the Christmas holidays I booked October 26th to make sure myself, my 2 daughters and 2 granddaughters could have a nice evening out I booked the 20th as it advertised carol singers we were not the only people expecting them several groups came in and the staff looked at them and us with blank expressions. After waiting 15 minutes we were shown to our table then had to queue up for another 15 minutes to order drinks. For the starters the kids garlic bread were 4 crusts each with a red water like dip. Despite paying a supplement for 2 steak fondue there was no cranberry or dressed salad but at this point we were just starving the youngest in tears. The carvery was all dried up and it was impossible to even cut through the Yorkshire puddings they were like bricks. The person serving the carvery insisted we ordered pigs in blankets even though I said I didn't then carried 3 pale stringy sausage over and left them on the table when we said we didn't want them. Followed 30 minutes later by 4 deserts. What is the point of pre ordering? Having paid a £21 deposit the bill was £49.95 remaining plus our drinks 8 soft drinks. However we were charged for 4 unwanted and uneaten pigs in blankets, a desert that was not even ordered. When we queried this with the only 2 staff members were useless and after 45 minutes with 2 very tired and fed up children he finally gave us £11 and some change but would not return the receipt to me. Awful experience."
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