Epsom
Amani - Epsom

Amani - Epsom

215 Fir Tree Road Epsom, Surrey KT17 3LB, United Kingdom

Meat • Pizza • Indian • Barbecue


"I booked in for a Bollywood night. There was 4 of us, 2 people are meat eaters and 2 people are vegans. When I booked online as suggested by a member of staff when I called, as if they couldn 't do it over the phone (all the bookings where hand written on a piece of paper when we got there, oh and the only thing that was noted is that i paid £20 deposit but not the fact that our table required vegan based menu) in the notes section online I specifically said we will require a vegan menu. When we were seated at the table the waiter didn 't give us a drinks menu or a set food menu for us to look at. When they served food I questioned about which one was a vegan option, the staff looked very confused they didn 't know what I was talking about. Asked to speak to a manager, the waiter didn 't even bother getting the manager so I had get up to find someone only to discover that the manager was not available as he was in the kitchen busy, im sure that he was completely unaware that there is a table that required a vegan option menu. A lovely female member of staff came out from the kitchen assuring me that there is vegan based menu, trust me there wasn 't. The starter was ok, but to have 2 potato dishes, cauliflower and lentils as a main with £40 ahead and no desert, for a restaurant its pretty appalling. The menu for meat eaters was ok, really not worth £40 ahead. Now we get to the service... poor doesn 't even describe it. Chef came across as having an attitude every time he attended the table. It did not feel very welcoming or accommodating towards our needs, and it came across as a bother. After the mains We were not even asked about deserts, I had to get up and ask if there is any deserts to come, 2 of us had a desert, which was ok, too frozen couldn 't even use a spoon but for vegan option all we got As a desert is coffee black, couldn 't even have milk as had no other milks available.£80 for a standard of vegan options we had was absolutely outrageous. Most waiters didn 't really understand if you asked them a simple question, all we got is I go and get someone but that someone never came. I never write reviews because opinions do vary, but after this meal I was extremely disappointed with the restaurant atmosphere, attitude and just simply not valuing their customer. There was only one lady that worked there behind the bar that actually was helpful and pleasant."

Bill's Bar Epsom

Bill's Bar Epsom

6 South StreetSurrey KT18 7PF, Epsom, United Kingdom

Kebab • Mexican • Seafood • Fast Food


"not really Thai food lovers. probably one of the least tasty Thai meal I had. I took my friend who was an Olympic visit in the country, in the epsom thai. it was a last night special meal and I was embarrassed in the low quality. the tom yum suppe that we had was really salty and tasted nothing like tom yum tom yum is characterized by its pronounced hot and acidic aromes and fragrant crink grass, kaffir lime leaves, galangal, limette juice, fish sauce and crushed chilipfeffer. we could just try fish sauce, nothing else. I have certainly missed the galangal and zitruskalk leaves, not cheap, but if they serve Thai food, they should be included.We next had, pad thai and drank. the pad thai was not great and came without a kalk I have never seen before. When I asked after kalk, the waitress still put a disc lemon on the table and went away. I had to use it on my duck to give it some aroma, but this has not improved the gray tasty dish. I love thai and have eaten many in my time, its most often the fragrance of the dishes and even the rice that gives me so much joy. they had used cheap white rice that was hard and certainly not fragrant or even delicious. the waitress seemed irritated and hurried so that we could not really communicate. on the bright side the restaurant is beautifully laid out and the other waitress was friendly and smiling enough, but they were underused. I was here years ago and his changes, not for the good. I really hope they get another cook and bring back the taste to the dishes with fresh ingredients."

Khan's Restaurant - Epsom

Khan's Restaurant - Epsom

United Kingdom, KT17 4QY, Epsom

Asian • Indian • Fast Food • Pakistani


"We ordered a meal for 4 to celebrate our daughter's birthday and the first meeting for some months with her and her husband they live in the midlands and we live in Epsom. The meal was not delivered by the time stated we were under time pressure because they were driving home in the evening. When we rang we found they had delivered our meal to the wrong house. We went there (a few doors away) and could smell indian food but no one would come to the door. We had been charged over £60 and we then asked for a refund. By this time it was an hour later the restaurant hung up when we called again to say we couldn't retrieve our food. Our daughter and son in law had to return home ruining what had been a lovely day and her birthday celebration. Then my husband and I went to Khans to get a refund. They said they had our order ready but we explained our guests had now gone home and we wanted a full refund. After some argument including first of all saying this was not possible because we had ordered online they did refund our credit card and admitted that their driver had misread the number of our house. However, it was now quite late in the evening and they made no other concession other than the refund for the food we never received. Shocking service I know it was a mistake but having cooked the food you would have thought they might have had the decency to give us one of the dishes too. We have lived in Epsom for over 30 years and often used this restaurant under its various names but will not be doing so again unless there is a change of management. The irony is that our daughter and son in law ordered an indian takeaway to be delivered at their home for when they arrived after a 2 hour drive and so they were greeted with hot food when they got home. I had some sandwiches which were left from our picnic lunch Thank you Khans for completely wrecking our day."