Winding Wheel Castleford

Carr Wood Rd, Colorado Way, Castleford, United Kingdom

🛍 Pub, Vegan, British, Breakfast

4 💬 8791 Avis
Winding Wheel Castleford

Téléphone: +441977603535

Adresse: Carr Wood Rd, Colorado Way, Castleford, United Kingdom

Ville: Castleford

Menu Plats: 18

Avis: 8791

Site Web: http://www.harvester.co.uk

"The harvester has ruined Christmas 2023. We were positioned right outside a toilet and had everyone brushing past us while trying to eat. We were also next to a large family that let their children run SEMI NAKED around the table. The heating was off and it was freezing. The starters were cold soup or frozen microwaved brie. Mains consisted of cold veg which is quite impressive considering they had been overcooked to the point they were practically mush, paired with meat which had the consistency of leather soaked in brown water that was supposedly gravy Puddings were a choice of the smallest peice of Christmas cake soaked in lumpy custard or 3 profiteroles. Credit where its due, the floor staff were exceptional. Only to be let down by the manager, Neil prior, with his fake accent, who apparently couldn't process a refund despite claiming to be the owner. I have had to leave without any form of refund only an email. I have never heard such rubbish of a manager unable to process a refund. I will never visit this establishment again and would urge others not to. £280 to ruin Christmas. ADDITIONAL COMMENTS IN RESPONSE TO NEILS REPLY 26/12: The room was freezing, even staff commented that the heating was off and should've been on. We saw many surrounding tables with full plates being collected by staff. I understand that it is Neil's responsibility to protect the business' reputation but lying is not the way to do it. Still waiting on a refund and will update as this continues UPDATE 27/12 After raising a formal complaint with harvester, I received an email yesterday evening advising I'd be called by an area manager today this has not happened and harvester continue to spoil the holidays and I've also noticed the few false reviews that have popped up since this review Update 28/12 Spoke to Jennifer who processed my refund and was absolutely lovely, when I went to collect it though I could see neil skulking about in the background still looking scruffy. Overall I still rate it a 1 star experience based on the food but I will say that apart from Neil, the staff at the winding wheel castleford are all brilliant EDIT 28/12 Just received a threatening phone call from Neil on my personal mobile. This is completely unacceptable Meal type: Dinner Price per person: £50–60 Food: 1 Service: 5 Atmosphere: 1"

Menu complet - 18 options

Tous les prix sont des estimations sur Menu.

Entrées

Poulet

Dessert

Salades

Plats De Poisson

Viande

Cuisine Mexicano-Américaine

Brunch Entrees

Tacos De Rue Mexicains

Burger

Desserts

Steaks

sarah sarah

Really good service, lovely meal, will rebook for next year Food: 5 Service: 5 Atmosphere: 5

Adresse

Afficher la carte

Avis

Richard
Richard

The service was excellent and the chicken was delicious. I would rate the food, service, and atmosphere a perfect 5 out of 5.


Niya
Niya

Lunch at this restaurant typically costs £10-20 per person. The food is rated a 5, the service a 4, and the atmosphere a 5. The recommended dish is the Salad Bar.


Tracy
Tracy

Very friendly staff. Highly recommend this place Service: Dine in Meal type: Dinner Price per person: £50–60 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Unlimited Salad, Salad Bar, Mixed Grill Voir le carte


Gaynor
Gaynor

The service was great, the food was lovely and we all enjoyed Christmas at the Winding Wheel, thank you for everything. Service: Dine in Meal type: Lunch Price per person: £70–80 Food: 5 Service: 5 Atmosphere: 5


lucy
lucy

We enjoyed a lovely Christmas day here, we were a large party and were catered for really well, all the meals were served hot and were delicious. Service was great and nothing was too much trouble. Thank you to all staff that gave up their christmas day to allow us to enjoy ours as a family, we will certainly be doing it again next year x Food: 5 Service: 5 Atmosphere: 5


Rebecca
Rebecca

We waited nearly an hour for food ! It was served by a rude woman. Not everything came out had to ask twice for the rest of our meal. Loaded onion rings were certainly not loaded most of the food was cold. When we asked for the bill we had to wait 15 minutes for that. It was freezing in the restaurant Service: Dine in Meal type: Dinner Price per person: £10–20 Food: 1 Service: 1 Atmosphere: 1 Voir le carte


Stuart
Stuart

Staff great. Improve the food quality Don't go if busy they can't handle alot of food orders,food comes out at different times and temperature had to send kids burger back due to it being freezing Parking: Make sure you register number plate. Service: Dine in Meal type: Dinner Price per person: £50–60 Food: 2 Service: 5 Atmosphere: 3 Recommended dishes: Onion Rings, Beef Burger, Southern Fried, Jacket Potato Parking space: Plenty of parking Parking options: Free parking lot


Kevin
Kevin

The waitress was extremely friendly and a delight to interact with. She was very professional and represented the company well, being attentive and ensuring our experience was enjoyable. Overall, the service, food, and atmosphere all received top ratings from us. Recommended dishes included the unlimited salad, steak with eggs, salad bar, and onion rings. While vegetarian options were somewhat recommended, there was still a large selection available for those seeking vegetarian dishes. The price per person for dinner was in the range of £20-30.


Alan
Alan

The harvester has ruined Christmas 2023. We were positioned right outside a toilet and had everyone brushing past us while trying to eat. We were also next to a large family that let their children run SEMI NAKED around the table. The heating was off and it was freezing. The starters were cold soup or frozen microwaved brie. Mains consisted of cold veg which is quite impressive considering they had been overcooked to the point they were practically mush, paired with meat which had the consistency of leather soaked in brown water that was supposedly gravy Puddings were a choice of the smallest peice of Christmas cake soaked in lumpy custard or 3 profiteroles. Credit where its due, the floor s... Voir le carte

Catégories

  • Pub Profitez d'une ambiance animée avec nos classiques du pub. Des burgers copieux et du fish and chips aux tartes savoureuses et aux bières artisanales, notre menu promet une expérience conviviale idéale pour se détendre entre amis.
  • Vegan Régalez-vous avec notre menu végétalien, offrant une sélection vibrante de plats à base de plantes élaborés avec des ingrédients frais et de saison. Savourez des repas savoureux qui sont aussi nourrissants que délicieux. Voir le carte
  • British Traditionnel et copieux, le menu britannique propose des classiques réconfortants comme le fish and chips, des rôtis succulents et des tourtes savoureuses. Redécouvrez des favoris familiers, préparés avec amour à partir de recettes intemporelles et d'ingrédients frais, locaux.
  • Breakfast Commencez votre journée avec nos délicieuses options de petit-déjeuner, allant des œufs et crêpes classiques aux smoothies et yaourts sains. Parfait pour un repas copieux ou une collation légère du matin !

Commodités

  • Wifi
  • Takeout
  • Carte
  • Delivery
  • Menu
  • Takeaway

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"I had heard great things about this restaurant and my partner had visited before and had a positive experience. So, I decided to take her there for a birthday breakfast on Sunday, October 15th, 2023. When we arrived, we were initially told there were no tables available, but another staff member informed us that there was room in the outdoor tent-like facility. Once we were seated, we were told that we only had the table until 12:30. We didn't mind since we were only having breakfast and it was around 11:15 at that time. However, we waited 25 minutes without anyone taking our drinks order, and noticed that other tables were experiencing similar delays. Our table was dirty and a more experienced staff member was questioning a young waitress about why the tables were not cleaned. The waitress said she didn't have a cloth, so she didn't clean them. We ordered our food and drinks to avoid further waiting as our table was needed at 12:30. We asked for extra bacon and feta with one of the dishes, but it didn't arrive. When we brought this up to the waitress, she seemed confused and walked away without explanation. We had three dishes ordered, all of which were now cold on the table. I spoke to another waitress in the main building and explained the situation. She apologized and said the extras were being cooked. However, when the extras finally arrived, the rest of the meal was cold and inedible. The additional dish of bacon and feta finally came, and the other meals were taken away to be reheated. At the end of the meal, we were told the cost of the extra ingredients would be removed from our bill, but when we checked, we had been charged for everything. The waitress seemed panicked and unsure of what to do when we pointed this out. We ended up paying the total bill and leaving. This experience was disappointing and frustrating. I have worked in hospitality for over 10 years and understand the challenges in the industry. It was clear that the young waitress needed more training and mentoring before being left to manage tables on her own. This experience has deterred me from returning in the future."