Téléphone: +441797223344,+441797227918
Adresse: Pett Level Road, TN36 4ND, Rother, United Kingdom
Ville: Rother
Menu Plats: 7
Avis: 3093
Site Web: http://www.facebook.com/pages/Winchelsea-Beach-Cafe/1906140449602452
"Firstly, the garden area has greatly benefited from the addition of little wooden cabins and seated cabins – a welcome addition to protect visitors from the cold winds (who would have thought it was nearly June! However, considering there were only 2 customers in front of us, it still took us 25 minutes to queue up to give our order. This was mainly due to only one person behind the counter – this person had to take the order, input it into the till, make all the drinks, write down the order manually to give to the kitchen and then take the payment. We then waited over 30 minutes for the food order to arrive (however the food, when it eventually it came, was good They clearly had a lack of staff, however the slow service in my opinion could have been improved by a having a till system that sends the tickets straight to the kitchen, 2 Having a menu that was quicker to prepare/ more mis en place made in advance c maybe even a reduced menu when really short staffed. The restaurant wasn’t particularly busy considering it was ½ term yet they were completely understaffed. I appreciate it is hard to recruit staff at the moment, hence my suggestion of offering a reduced menu when its busy or better still, a menu devised to ensure a quicker service. The poor gentleman behind me in the queue had to wait nearly 30 minutes to place his order and then was told it would be a 45 minute wait for his food- he only ordered a bacon sandwich- hopefully it was a good one as in total he would have waited an hour and 15 minutes for it! Such a shame as the place has so much potential- the outdoor area is lovely, the food was pretty good when it arrived but the slow service and inefficient system really let it down."
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