Téléphone: +441509890320
Adresse: Brand Hill, LE12 8SX, Charnwood, United Kingdom
Ville: Charnwood
Plats: 4
Avis: 950
"I provided this feedback via their in-house feedback form but they didn’t bother to reply. My girlfriend booked us a table. When we checked the lady behind the bar was puzzled, unable to find our table. Was referred to “manager” who took us to a table with a card showing the table was reserved for another guest. Why no label for our table? Although there were many nice alcoves with a modicum of privacy our table was an awkward add-on in an awkward position with no privacy whatsoever. We ordered drinks that arrived timely and we ordered our roast lamb dinner. Three more times different staff asked us if we had ordered yet? Another example of the chaotic management style!! Within minutes the next table just a few feet away showed themselves to be very inconsiderate with a constantly barking dog under the table, very loud barking. I made my feeling very clear to the staff and soon the barking was stopped. Why allow dogs into the eating area? It’s not appropriate!! We started eating out roast dinner only to be disturbed again by a multiple tray crash, three separate crashes one after the other followed by staff rushing past us to investigate and clear up. Remember, our table in an awkward position, very apparent now. A few minutes later I expected a repeat when another staff member tried to navigate a fully loaded tray through a doorway narrower than the tray. It just beggars belief. Get proper trays!! We finished our dinner which was actually very nice, the only good thing in our visit, and left. It is hard to see why we would want to return to The Wheatsheaf Inn. It was chaotic."
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