Téléphone: +441673862809
Adresse: 6 Cliff Road, West Lindsey, United Kingdom, LN2 3JJ
Ville: West Lindsey
Menu Plats: 17
Avis: 559
Site Web: https://www.facebook.com/WeltonSpice/
"Takeout meals should be a treat and a pleasant experience, so after not using this restaurant for a few years and hearing about "new management," we decided to give it another try. Hoping for a great experience and wanting to support our local business, we placed an order around 7:30pm, but it didn't arrive until 9:50pm - despite living less than a mile away. To make matters worse, the order was missing an item. When I called to inquire about the missing item, the man who answered the phone was unapologetic and dismissive. He claimed that the lateness and missing item were due to a surge in orders that night. Despite my disappointment, he offered no apology or solution. When asked how they would normally rectify such a situation, he simply stated that they would send out the missing item "when they can, but we're busy tonight." I was shocked by his attitude and lack of customer service. The food, which arrived lukewarm, actually tasted decent, but the poor service and rudeness were enough to ensure that we won't be returning. It was clear that he was not concerned about our experience, which was a shame."
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