Trawlers - Menu

32 Church Street, Seaford I-BN25 1LD, United Kingdom

🛍 Fish, Cafés, Seafood, British

4 💬 2703 Avis
Trawlers

Téléphone: +441323892520

Adresse: 32 Church Street, Seaford I-BN25 1LD, United Kingdom

Ville: Seaford

Plats: 9

Avis: 2703

Site Web: https://www.facebook.com/profile.php?id=100092332569780

"Atmosphere and food were decent. Reason for low rating is poor service. Suggestions for management towards the end. Ordered a chef 's special grilled salmon. It looked appealing enough, but was thoroughly soaked in oil. I dabbed a morsel in some tissue which drenched it in oil (pic attached). After just two morsels, I had to send it back as it was way too oily to eat. I asked for it to be removed from our bill, and it was taken away without fuss, but without much concern for what was wrong with it. To clarify, we routinely cook salmon at home and this was much more oily than reasonable. I asked a server if they added oil, and to my surprise I was told that yes, oil is added so the fish doesn 't stick to the pan...which means this is fried salmon then, not grilled! Plus, even on a medium-heat pan, salmon can be cooked with no oil. When it came to settling the bill, the salmon was still in the bill! I asked again for it to be removed and was told point blank that these are the items we ordered, and items cannot be removed from the bill. After about 5mins of a polite 'standoff ' a staff member said a manager has to remove items from the bill. I suggested someone call their manager, and wondered why they didn 't think of it before rather than forcing me to pay. After another few mins, the manager instructed staff how to remove items from the bill, and I was on my way. Suggestions to staff and management: please train staff how to handle such situations. Show some empathy towards customers. Staff members were all polite, but adversarial rather than trying to find out my issues with the dish. They may well be correct in a situation, but a customer is much more likely to leave negative reviews than positive. Staff should also have a means of changing a bill if necessary. Once the bill was settled, I offered more information about the dish, including suggesting changing the name to pan-fried salmon or something. Grilled by definition means barely any oil is used. A different staff member told me they don 't use any oil with the salmon, it is grilled entirely oil-free. At this point I just thanked them for their help and left. Service: Dine in Meal type: Lunch Price per person: £1–10 Food: 3 Service: 1 Atmosphere: 4 Recommended dishes: Cod and Chips Special"

Menu - 9 options

Tous les prix sont des estimations.

haydn haydn

Service: Takeout Meal type: Lunch Price per person: £10–20 Food: 1 Service: 2 Atmosphere: 1

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Avis

User
User

The service was excellent. However, we found the chips to be just average. The seating was comfortable, and the atmosphere was pleasant.


valerie
valerie

Service: Dine-in Meal type: Dinner Price per person: £10–20 Food: 5/5 Service: 5/5 Atmosphere: 5/5 Recommended dishes: Fish, Mushy Peas


Joanne
Joanne

Service: Dine-in Meal Type: Dinner Price per Person: £10–20 Food: 5/5 Service: 4/5 Atmosphere: 4/5 Recommended Dishes: Cod and Chips Special, Cod


User
User

I really enjoyed my meal; it was great value for the price. The fish was fresh and fantastic, and the chips came highly recommended. The location was also a plus!


User
User

I found this chip shop to be really great and surprisingly affordable—way less than I expected! The sausage was delicious and fresh. They also accept card payments, which is a fantastic convenience.


User
User

I had a wonderful experience at the restaurant for dinner yesterday. The fish and chips were fantastic! The staff was friendly, the service was quick, and the food was absolutely delicious. If I’m ever in Seaford again, I will definitely return.


User
User

The fish and chips were absolutely delicious! For only £9.25, you receive a surprisingly tasty meal, a buttered bun, and a choice of tea or coffee. It's a fantastic value! I also appreciated the attentive service and the cleanliness of the facilities.


Catherine
Catherine

After waiting over 30 minutes for our fried fish and chips, we inquired about the delay and discovered that there had been a mistake on their end, and our order had not been placed at all. They hastily prepared our meal, which arrived within three minutes of us raising the issue. The waiter apologized and offered to refill our drinks for free, even stating that the drinks would be removed from our bill, which was a nice gesture, and we were pleased. When the food finally came, it was delicious. However, when we went to pay, we noticed we were still charged for the drinks. To make matters worse, when we asked to split the bill, our “half” turned out to be more than the actual half of the tot...


Dr
Dr

Atmosphere and food were decent. Reason for low rating is poor service. Suggestions for management towards the end. Ordered a chef 's special grilled salmon. It looked appealing enough, but was thoroughly soaked in oil. I dabbed a morsel in some tissue which drenched it in oil (pic attached). After just two morsels, I had to send it back as it was way too oily to eat. I asked for it to be removed from our bill, and it was taken away without fuss, but without much concern for what was wrong with it. To clarify, we routinely cook salmon at home and this was much more oily than reasonable. I asked a server if they added oil, and to my surprise I was told that yes, oil is added so the fish doesn...

Catégories

  • Fish Régalez-vous avec nos plats de poisson exquis, conçus à partir de la prise du jour la plus fraîche. Des grillades favorites aux ragoûts savoureux, notre menu célèbre la richesse de l'océan avec des saveurs pour satisfaire tous les palais.
  • Cafés Des cafés charmants proposant une variété de cafés et thés fraîchement préparés, ainsi que des collations légères, des pâtisseries et des desserts. Parfait pour un remontant matinal ou une pause gourmande l'après-midi dans une ambiance cosy.
  • Seafood Plongez dans les prises les plus fraîches de la mer avec notre sélection de fruits de mer, proposant des plats exquis préparés avec des poissons et fruits de mer de haute qualité. Savourez les saveurs de l'océan à chaque bouchée !
  • British Traditionnel et copieux, le menu britannique propose des classiques réconfortants comme le fish and chips, des rôtis succulents et des tourtes savoureuses. Redécouvrez des favoris familiers, préparés avec amour à partir de recettes intemporelles et d'ingrédients frais, locaux.

Commodités

  • Takeout
  • Wheelchair Accessible

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