Téléphone: +441803844702
Adresse: Dartmouth Road, Torbay, United Kingdom, TQ5 0LL
Ville: Torbay
Menu Plats: 9
Avis: 3577
Site Web: http://www.therailwayinnbrixham.co.uk
"I had a 1:00 pm pre-paid reservation for Christmas day lunch at The Railway Inn. The first course was served at 1:10, but then there was a long wait for our turkey. Despite speaking to multiple waiters and the bar lady over the next hour and a half, we didn't receive our turkey until 3:00 pm. By then, everyone else had finished their meals and some were leaving. We were offered complimentary drinks for the delay, but the waiter forgot to bring them until I reminded him. We also never received the last two courses we had paid for - mince pies and homemade fudge. I sent an email to complain, but received no response. I followed up with another email, but still no reply or apology. This experience has left me with no intention of returning next Christmas or any other time. It's a strange way to treat customers."
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