The Ship Inn At Upnor

Upnor Road, ME2 4UY, Medway, United Kingdom

🛍 Pub, Steak, Vegan, British

4.3 💬 3443 Avis
The Ship Inn At Upnor

Téléphone: +441634290553

Adresse: Upnor Road, ME2 4UY, Medway, United Kingdom

Ville: Medway

Menu Plats: 17

Avis: 3443

Site Web: http://theship.upnor.info

"Highlights: Booked the Christmas Lunch menu for 8 people, Pre Ordered. Arrived and no Christmas Lunch was available. Ordered from the Sunday Lunch menu instead. Waited ages for the food, which did not come out at the same time. Quality of the food was actually good but it 's not an experience I wish to repeat. Complained numerous times. No idea who was responsible probably never find out. 5 weeks ago I made a phone booking for 8 people for the Christmas Lunch menu. I visited in person 3 weeks ago with a Pre Order of our food choices and provided written confirmation of the booking (and paid a £10 per head deposit . Imagine my surprise when I turned up to find we would not be provided any of the Christmas lunch we had ordered. The reason the Kitchen (which is run as a separate business!! had recently been changed to new management. I enquired why had nobody thought to contact me after all I have provided a written booking well according to the Bar Manager that was someone 's fault but not hers, but she would investigate. We were offered the Sunday Lunch menu instead. We asked to see the menu and had a mobile phone thrust forward as, at the time, they hadn 't got any physical menu 's. The starters were all fish seafood related. 3 of the party decided to select the white bait. We wanted to order our Mains at the same time but the Server never came back. After waiting 40 minutes I returned to the Bar Manager and asked why we were waiting so long. She visited the Kitchen and was told they were just plating them up, and they did arrive shortly thereafter. After Starters were consumed we were able to order our Mains. We feared this may also take some time to appear...and we weren 't disappointed. About 40 minutes later the Server came out with one meal, and we had high hopes the remaining 7 meals would come out rapidly thereafter. No, but another table did receive their order. Our 'lucky ' diner almost finished their meal before the rest of us were able to start to enjoy ours. 15 minutes from 1st meal to last meal. The Roast we had was good quality, well cooked and extensive. If we wanted Salt, Pepper, Napkins, Sauces etc that wasn 't on offer, but available if we asked! We had intended to have a Desert but as we 'd already been there 2 hours and none of us could stand the thought of waiting another prolonged period for the final course we decided to call it a day. I returned to the Bar and asked for an itemised Bar bill, which I got and checked, and paid it. When I turned around the Server was next to me thrusting her card reader at me. I said I wanted an itemised bill and she disappeared. When she re appeared she had written the items we had ordered on her pad and the prices for each. I agreed to pay some of the Food bill (2 3rds but not the full bill. I explained the reasons for my decision to the Server and the Bar Manager. In view of the issues I experienced I asked to speak to the Owner. I was told he was not available so I asked if he would call me to discuss my experience, hence I have waited 2 days expectantly for his call before publishing this review. I 'm pretty certain that I 'll never get a call but I wouldn 't be surprised if he replies to this review with some rubbish. If anyone has ever visited a pub restaurant where you are told they operate as 2 separate businesses please let me know...and I 'll avoid it like the plague!"

Menu complet - 17 options

Tous les prix sont des estimations sur Menu.

Plats Principaux

Plats De Poisson

Salades

Dessert

Spécialités Japonaises

Non Classé

Cuisine Fusion

Plats Aux Œufs

Cuisine Mexicano-Américaine

Végétarien

Spécialités

Steaks

Entrées

MacaCBR1985 MacaCBR1985

Amazing customer service, nice looking pub, amazing food and very talented chef. Best place on that road for food! Highly recommended

Adresse

Afficher la carte

Avis

maccauwic
maccauwic

Stopped in here to watch the football and have a bite to eat. Lovely pub, great food and fantastic and welcoming staff!! Would thoroughly recommend.


Emma
Emma

Last minute decision to eat out, the ship made us an absolutely amazing meal , couldn’t have ask for more they were spot on. lovely staff, service is brilliant, Can’t wait to see the new menu


jenbob666
jenbob666

Went to The Ship today for my birthday meal, 10 of us all together, food was amazing, everybody loved their meals and the staff couldn't have been more friendly and accommodating, highly recommended Voir le carte


KeithBMartin
KeithBMartin

A great location with excellent views of the river. The bar was under staffed with only one person serving and hence queues to order drinks or food on a Friday lunch time. The food was OK and whilst they got the order wrong (is it really that difficult? I would rate it as satisfactory. Such a shame. Perhaps try The Pier next time.


Sarah
Sarah

Went here for lunch today that turned out to be dinner due to time waiting, Then requested a refund as could not wait for supper !!!! staff said would be a 45 minute wait that turned out to be over 2.5hrs shocking. Kept being told that our roast was out next I know it was welsh lamb but did not realise we was waiting for the lamb to arrive from its native country.


Kurtridgewell
Kurtridgewell

Saturday evening out with friends for a few drinks something to eat. Fairly busy lively bar with a excellent selection of beers wine. Service was excellent, Molly behind the bar was excellent. Food service was good and a varied menu with plenty of choices. The sharing nachos to start were awesome, good portion with plenty of toppings. 2 of us had the ribs that fell off the bone with plenty of chips salad. Girls had a mix of sharing starters which they enjoyed. Really nice evening. Voir le carte


FionaM199
FionaM199

Absolutely brilliant Lovely staff made to feel very welcome. 4 paws friendly Teddy the dog was welcomed as much as I was. A few gins (nice selection) and lunch Food was excellent with generous portions (I could not finish mine) the pie is lovely with a good pastry and generous filling, battered cod looked brilliant, they clearly take pride in the food served. Teddy was well catered for with a drink of water offered and not an eyelid battered when I ordered a portion of cooked chicken for him and even a napkin for his chops. His chicken was cut ready for him and complete with the skin, his empty bowl spoke volumes Will definitely return


loops27349
loops27349

Having seen on Facebook that there was a new menu we thought we’d give it a try First two pumps turned round and then two men returned their beer and the third pump turned. Not good for a Saturday lunch time with a party expected and tonight a Halloween experience I had the ‘new’ antipasto board. surely you can’t go wrong with this…you can if the humus is totally tasteless and served with jacobs cream crackers!!! I did mention this to the server saying I hoped it was constructive criticism. Overall I feel that maybe there isn’t a chef on duty but someone who prepared food. So very pleased that our friends whom we had invited to join us couldn’t make it.


Robert
Robert

Highlights: Booked the Christmas Lunch menu for 8 people, Pre Ordered. Arrived and no Christmas Lunch was available. Ordered from the Sunday Lunch menu instead. Waited ages for the food, which did not come out at the same time. Quality of the food was actually good but it 's not an experience I wish to repeat. Complained numerous times. No idea who was responsible probably never find out. 5 weeks ago I made a phone booking for 8 people for the Christmas Lunch menu. I visited in person 3 weeks ago with a Pre Order of our food choices and provided written confirmation of the booking (and paid a £10 per head deposit . Imagine my surprise when I turned up to find we would not be provided any of... Voir le carte

Catégories

  • Pub Profitez d'une ambiance animée avec nos classiques du pub. Des burgers copieux et du fish and chips aux tartes savoureuses et aux bières artisanales, notre menu promet une expérience conviviale idéale pour se détendre entre amis.
  • Steak Savourez des morceaux de steaks juteux et tendres, grillés à la perfection par des experts. Chaque bouchée offre une explosion de saveurs, servie avec des accompagnements classiques et des sauces délicieuses pour rehausser votre expérience culinaire. Voir le carte
  • Vegan Régalez-vous avec notre menu végétalien, offrant une sélection vibrante de plats à base de plantes élaborés avec des ingrédients frais et de saison. Savourez des repas savoureux qui sont aussi nourrissants que délicieux.
  • British Traditionnel et copieux, le menu britannique propose des classiques réconfortants comme le fish and chips, des rôtis succulents et des tourtes savoureuses. Redécouvrez des favoris familiers, préparés avec amour à partir de recettes intemporelles et d'ingrédients frais, locaux.

Commodités

  • Takeout
  • Seating
  • Carte
  • Parking Area
  • Menu
  • Vegan Options

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"Found out that under new ownership since October 2023, so recommendations to me were based on friends experience with previous owners. The manager was friendly and very attentive, asking lots of questions, explaining their menu when asked, telling me that the interior will be changed in the near future. Anyway, for starters we chose Calamari, Garlic Mushrooms with Cheese, King Prawns, and Halluomi. We then all helped ourselves to bits and pieces of each. The starters were plentiful in portion size, with all choices being great, especially the garlic mushrooms with cheese. For mains we chose a mixed grill, chicken shish, lamb ribs, and chicken wings and chips for my daughter. The chicken and lamb shish were both tender and full of flavour, and the lamb ribs were great. They all came with slad and bulgur (I can only describe it as a cross between rice and cous-cous).The mixed grill was plentiful in size and looked appetising, but my father in law enjoyed that all to himself , so I can only assume it was good. My daughter enjoyed her chicken wings too We were given bread on the table, which was warm and full of flavour too. We were definitely made to feel welcome, and will definitely return. Good to know that they deliver too. We were at the restaurant early (5pm booking), so were the only people in the restaurant, however, there was a constant stream of delivery drivers collecting orders for delivery. It was my daughters birthday the following day, so tye manager gave her a small dessert on the house as well. Parking: A few parking spaces on the street just a couple of doors down from the restaurant , where you use the RingGo App or good old cash to pay for parking."